I have used this company twice. I first time was after a very expensive but nonproductive three…read moredays with another plumbing company that advertises frequently on the radio. I called Alabama Plumbing Pros out of desperation and hit the jackpot. The husband/wife team arrived promptly, fixed the sewage pipes in an hour and couldn't have been nicer. The second experience was just as easy and professional. I guess I learned my lesson from the first experience. BTW, a tell tell symptom of a professional outfit for me has always been how clean and organized a company is. Alabama Plumbing Pros left the site as clean as it was when they arrived...hoses coiled. no wrappers left around, gates closed, etc.

These guys were great!…read more We had a water heater leak after hours, but Ben still answered the phone and talked me through the process for turning off and draining the unit, which really helped mitigate the mess. Ben and Amy came out the very next morning and did a fantastic job installing a new unit. I had a ton of questions, especially around ways to save some money, and Ben had already figured out every possible situation to make it the most cost effective for me, yet still have the very best option for our household. They are very skilled and incredibly knowledgeable. They even showed extra care for my wife, who was working the night shift and having to sleep during the day. I cant recommend APP enough. I hope I never need them again, but they will be my first call if I ever do.

These guys were absolutely amazing! I had to get a pressure test- (the gas co replaced my meter…read moreand saw a leak and locked it ) I called my regular plumber who couldn't do it soon and they recommended this company ( that's how good they are ) They came this next am at the time promised ( rare these days ) Johnny & Ernie were my techs & just went above and beyond ! - They found 5 leaks & repaired these and the price was very great- they contacted the gas company for me, too! I cannot recommend this company highly enough. I rarely write great reviews right after a company has just left my house but they're that good. This was my first contact with this company, but it certainly won't be the last .

No one wants to call a plumber. It is like no one want to have to go get a car repaired. But life…read morehas it ways of putting us in need of a plumber. Now, the harder part is to find a good one. Winning on a slot machine in Vegas is easier. Until NOW! My daughter purchased a new home, her first home. As normal, she had some issues the biggest of which was the drain from the upstairs tub that overflowed to the basement floor. It was horrible and happened more then once. Our family plumber could not fix it because it needed a Turbo Jet to blow out a massive clog in the pipes under the concrete. We had Stephens Plumbing do this action and they got the clog out which was slug. A Few days later, it was clogged again and we had another flood. The Manager of Stephens came back, discussed our options and was both ultra professional and fair. This morning, they came back, blow out the clog again and scoped it with a video camara to make sure the clog was out. The made adjustments in the pipe with a value and cleaned up after themselves. A job extremely well done. This type of clog needs a very special piece of equipment that is very expensive. When you pay that kind of money, you expect the issue to be resolved. Stephens Plumbing resolved the issue. What more can we ask. I highly recommend them and I am very tough to work with.

You know what sucks? Is when you walk outside and are suddenly hit with a massive humid heat index…read moreof 105*. You know what sucks even more? When the inside of your house has a heat index of 105*. Yup. My AC was sick. It needed a doctor STAT! I called on Thursday after two days of suffering and decided I couldn't take it anymore. I called up Sentry...because their sticker was on the AC.. and I was given two options. I could have someone come in the evening on overtime or I could wait until the next day and someone would be here before 12. I chose the next day, but then called back and changed it to the same day, because I was D-Y-I-N-G. Sooner rather than later, I get a call from someone saying they are on their way to my house to save the day. Then Perry shows up. Perry is a lifesaver. The poor guy was drenched in sweat by the time he was finished. Turns out the AC had a wretched air filter (my fault) and had frozen over. He turned the AC off and ran the fan and said that after 3 hours to turn it back on and see what happens. I cut him a check for $159 and he was on his way home...probably to take a shower. A couple of hours later he even called to tell me it was probably ok to turn it back on. The temp inside my house gradually went down and was back to normal......until the next day. I noticed it started creeping back up. BUT I was leaving for Florida so I decided it would have to wait. Monday morning bright and early I called Perry on his work number and told him the bad news. He told me to turn it off and run the fan, and that he would be over in due time. A few hours later he was at my door. He found nothing wrong with the AC itself, just that the power was not running up to par. He said that Alabama Power had been doing some work and was causing some power surges which might have interfered with the power supply, so he reset the AC internally and boom it started working. Here it is the next day and I am not dead. Perry, you are an AC god. Screw you Alabama Power. I hate you.

They are dependable but just charged me $480 to replace a capacitor. I don't think a capacitor is…read moremore than $50.

My gas fireplace wasn't working properly so I called after a search on Google. The company sent…read moretwo guys out at a time I asked and they were prompt and friendly. Very helpful information about my logs and what would be a better option in the future. Blew out the pilot light with compressed air -- no other repairs made. Service--fantastic. What wasn't fantastic was the fee they charged me for the 10 minutes they were here with their can of compressed air. I almost fell out of my chair when they said it would be $125. I'm still in shock. When I spoke to the owner (I assume), he said my location was convenient because his guys were very nearby. It wasn't like they had to go miles and miles away or it was the middle of the night or a weekend. They didn't have to unclog any drains. Just a few puffs of air. It boggles the mind that a company can charge that kind of money for that amount of time.

Bought a big deal on Angie's List for $39 for a service call with $100 credit towards repairs. Had…read morea toilet clogged by a shower hook that someone accidentally flushed. Jan was able to work me in next day instead if my having to wait till Monday's appointment. He booked my appointment via text which was super convenient. Jan was very personable and professional, I was very impressed. I will be using their services for all my plumbing needs going forward.

I was not impressed. I had them come look at a recently installed system. The man was angry the…read moreentire time. He pulled out a calculator with an estimate of $18,000 for the brand he uses and refused to work with the new equipment. I felt sorry for his helper. I paid them $99 to get the hell away from me essentially. As a result, I would not call them for anything. I would not recommend them. Thumbs down.

First, this company answered the phone and was able to send someone out to look at a duct problem…read morewe had at One of our duplexes. That is a plus. A big plus. The downside? They quoted me an outrageous price. When I told them it was 50% more than what we had budgeted and I was going to call my spouse to talk about it, the technician IMMEDIATELY dropped the price by $250.00. Like before my husband could even answer my call. He knew that his quote was outrageous and that my husband would say absolutely not! but felt I may be gullible. I know that I am a girl, But that doesn't mean as a company that the first thing you try to do is price gouge me. Shame on you. The workmanship is fine, but I am very displeased about the quote process.

Excellent experience. They scheduled quickly, arrived on time, and fixed the issue without any…read morehassle. The technician explained everything clearly and the price was fair. Work was done cleanly and professionally. I would definitely use them again and recommend them to others.

I had a gas leak near my hot water heater in the basement and called Coleson. They were able to get…read moreto my home within a matter of hours. The service man was extremely professional, knowledgeable and thorough. The leak was complicated, and he was able to do a safe temporary fix so that we would not be without hot water until he could return the next day with parts he needed to complete the repair. He came the next day, which was Saturday, right on time. He did an excellent job. I will definitely use again and would recommend Coleson plumbing. The price seemed fair.

I cannot speak to the plumbing work this company does, but I can speak to the outstanding human…read morebeings they are. While driving in the area for work, I stopped by the side of the road. I was having the worst day imaginable and took a minute to sit by my car in the ditch. 'Take the Plunge' pulled up to make sure I was okay, reassured me it would get better, and wished me a safe journey. 5 Star Service! Thank you.

I am 67 years old. I have had over 10 homes in my life. I have worked with all kinds of…read morecontractors over the decades. It is NOT my favorite thing to do. WHY, lack of communication. Then I had the opportunity to work with "Take the Plunge Plumbing". Situation: My daughters exterior Rinnai Tankless Water Heater exploded. I use American Home Shield (AHS) home warranty. They assigned Take the Plunge Plumbing. Action: The water was off in the house and this call was expedited. The company was on time, kept me in the loop and always professional. I give that credit to the Owner and Tequila their associate. Follow-Through: AHS wanted a second opinion most likely because the entire unit needed to be replaced. Another company came one week later which left me without water for a week. Take the Plunge Plumbing still came back and attempted to get the manufacture to replace the unit on warranty. Conclusion: AHS gave the entire job to the second company. Completely unfair to Take the Plunge Plumbing. I offered to pay them for their extra time, and they refused. That was quite kind of them. The way they dealt with me throughout this very frustrating process was outstanding. The only other review for this company is a person who did not like the way a truck was driving. My review is dealing directly with this company. I will use them in the future, they are credible, and family owned. Eat well, drink well and always stay healthy.

Our hot water heater went out during the middle of the night. Called New Era Plumbing, had never…read moreused them before, and they were at my house within a couple of hours of calling them with a new water heater and had it installed very timely. Josh and John were fantastic and were professional, cleaned up everything and we could not have been more pleased. Will definitely use them in the future for any plumbing needs!!

Timely and very courteous! They have helped me with several issues and always do a great job.read more