My Issue: I own a Loft downtown Birmingham, AL. My daughter lives in the unit. Her 14-year-old…read moreHot Water Heater was working a 35% capacity. I did a google search to find a company that had good ratings. I found Mr. Drippy Plumbing. Seemed like a good company. Promptness: The way Mr. Drippy works on the potential of needing a new hot water heater is them come to your residence to check your appliance. This is not my first rodeo on replacing Hot Water Heaters, A/C units, Appliances and more. I expected to get a time to visit in about a week. Instead, it was the next day. Add to that, they showed up on time. I was shocked. Be A Smart Consumer: I knew from the start, fixing my unit was going to be a segway to replacing it. That is way looking at my issue was not a charge. I also knew, once they saw the unit, the comparison pricing for fixing and new unit would be the sales presentation. Based on my location and needs, I researched the approximate pricing of the replacement, removal, parts and labor. My HOA has a rule to only use licensed and insured venders, or I would do what I used to do. Buy the unit, hire a non-licensed or insured vendor and same money. NOT THIS TIME. Who knows what can happen and the HOA would come back to me. Service Provided: I was presented the numbers and surprise, I selected to purchase a new unit. To my surprise, it was installed that same day. The installer was a true professional. The unit brand was American which is middle quality. The price was higher than what I expected however I paid a bit more because of the great communication I was given throughout the process. Sometimes, we have to give credit to a good company during this challenging times. Issue With the Installation: I live on the third floor with units on the second and first floors. It seems, when the water from my old water heater unit was disposed of, it made a leak in the pipes for the 1st floor unit. I was very upset at first. Then Mr. Drippy Sent in a manager, followed by a water repair company that same day. I called the day after to see what the situation was and the repair was in process. Throughout this situation, I communicated with all parties especially the HOA in great detail. I waited two weeks to write this review. It seems the issue is resolved. Conclusion: Hiring professionals that are licensed, insured and reviews mostly well makes a difference. Will you have to pay a little more, yes. It is worth it, yes. Would I do business with these folks again, yes. Simple as that.

I had a plumbing problem causing a leak in the ceiling of my living room. I called Mr. Drippy…read morePlumbing, and they came very quickly. J.T. and the men in his crew were professional and extremely nice to me and my husband. J.T. repaired all of the plumbing problems expertly and efficiently. I certainly appreciate all of the work J.T. and his crew did at our house. I recommend Mr. Drippy Plumbing, and I would call them again if I have plumbing issues in the future.

Good Communications with Laura and Cody from beginning to the end. Fair prices, they give you…read moreseveral quotes and you choose. We had a kitchen sink that was stopping up. Clean the pipes 3 years ago. They listen to me and brought a larger routter. It worked, we are happier and pleased with their service. Thanks Mr Drippy

I cannot say enough great things about Mr. Drippy Plumbing off Lorna Road in Hoover, Alabama! From…read morestart to finish, the experience was absolutely top-notch. I was scheduled for a service window between 8:30-10:00 AM this past Friday, and right at 8:00 AM I received a confirmation call from Laura, which I really appreciated. Even better, Pierce arrived promptly, just after 8:30AM and appeared extremely professional and ready to get to work. Pierce was extremely respectful, knowledgeable, and easy to talk to. I showed him the issues I was having with a toilet and two sinks, and he carefully explained what was going on in a way that made complete sense. He stepped back out to his van to coordinate with Laura on pricing, and within minutes had clear, straightforward options with numbers for me on how we could approach the problems. The pricing was very reasonable, and they even offered bundling discounts, which made it an incredible value! (Especially for the level of professionalism and quality service they provide.) It is rare to find a company where you genuinely feel comfortable having someone in your home, but that's exactly how I felt with Pierce. From the moment you meet him, you know you can trust him -- supervised or unsupervised -- to do the job correctly and with integrity. Going forward, I will absolutely be requesting Pierce Winkler as our on-site plumber every time. If you need plumbing inspection, repair, installation, or replacement at a fair price and want a team that truly values professionalism and customer service, I highly recommend Mr. Drippy Plumbing. Pierce and Laura were outstanding!

Way overpriced and they didn't even show up on time they came late at night. My appointment was…read moresupposed to be from 12 to 2 and they didn't show up till almost 8 PM. Then he gave me the quote of $424. Two fix the dripping faucet on the bathtub for each valve.. way overpriced

They were able to come out right away and do the inspection and let me know right away what the…read moreissues were .

Great service provided by very knowledgeable team at reasonable prices. I have always been…read morecompletely satisfied. Every employee who has provided service has been professional from the person who answers calls to the person who makes the repairs. Western is the best. Kay O.

Installed new Anerican Standard HVAC, 4 tons on par with Trane for a reasonable amount . Two guys…read moreworked in hot attic all day ! Works great. I called & said I want them back to turn on new heater in the fall. Even sent us a nice thank you note.

Thanks to Dave Himl I finally have a working toilet and shower!! Appreciate his professionalism,…read morehighest quality of service and kindness..

From the owner: Is your home having clogged pipe problems? Is the plumbing in your business in need of maintenance…read moreor upgrades? Are you having issues finding a plumbing service you can trust? If you want experience and reliability on your side, call the master plumbers at American Plumbing Services. For more than 25 years we have replaced water heaters in large homes and we've completely replaced cracked rusted pipes for dozens of Birmingham, Ala. residents. We specialize in both residential and commercial plumbing, and we guarantee all of our work. We offer complete residential and commercial plumbing services. If we can't do it, no one can. Call us today for all of your plumbing needs. We also offer FREE Estimates for any and all of your plumbing needs as well!!

Tech was professional and hardworking, cleared the clog in the kitchen sink. To do so, he used a…read morelarge machine that he had to drag up a set of steps to get to the kitchen. Damaged every step dragging the machine. To use or carry that machine should be a two person job, so not to cause this type of damage.

DO NOT USE this "restoration" company! Phillip H is an absolute disaster to work with. This is a…read moreguy that shows up at your house unannounced to take advantage of people in an unfortunate situation. He makes you feel like they are going to take care of everything and then stops communication after that leaving you guessing each day. Roto-Rooter will say they will be there "first thing in the morning and then not show. Management will lie and say their technicians called out when in reality they don't have enough support to follow through with all the promises field services managers makes to people with their backs against the wall. Save yourself the time and money and call a professional contractor to get the work done right. I can't emphasize enough - DO NOT USE THEM FOR RESTORATION SERVICES!

My water heater started leaking. I looked up Chapman and called. Jason went over and above to help…read moreme out, answering questions for a good 1 1/2 hours. When he called me back to schedule a replacment we realize he was in alabama and I was in indiana ! I had called the wrong number. He couldn't have been nicer.....Chapman should be very glad he works for them.......he was my hero for the day. Thank you Jason !!!

Charged me $250 to come look at a leaking dishwasher only to tell me I needed a new dishwasher…read more Spent a total of 10 minutes at my house. And I didn't even feel like they wanted my business to begin with even though I live close by. After I complained about the price he told me that they don't fix appliances, only diagnose the problem. I would have never had them come out if I had known this. We hired another plumber for a separate job last week and the service call was only $89. When I told him that Chapman had fixed an outdoor faucet for us about a year ago, he told me they didn't even do that right. Never again!!

We needed our bathtub and fiberglass surround replaced. It is not easy to find a plumber who will…read moredo this. Madden came out when they said, tore out the old fiberglass tub and surround, pointed out the new tub we bought was damaged before starting work so I had time to exchange it. Great! They installed the new tub, faucets, raised the shower head, and helped install the insulation on the outside wall. Great! Chris is a nice guy and easy to work with. They were not great at sweeping up after, and wiping out the tub but that isn't a big deal. I started cleaning up the bathroom today and discovered the hot water in the tub isn't working. So they are coming back out today to fix it. Great!

After a miserable week-long experience with another plumbing company that made a feable attempt to…read moreunclog a kitchen sink and could not keep schedule promises, I call Madden on the reccomendation of another plumber that was too busy. I called Madden's office and this nice lady said she could get someone out that afternoon. As promised, Chris showed up and after me explaining the history got his machine out and had my sink unclogged in less than a half hour. After hooking everything up he checked that everything was draining well, clean up the area and presented me with a bill that was less than the other people told me it would cost. I will be having more plumbing done in the summer and I will be calling Madden.

I called Benjamin Franklin to replace my garbage disposal and to take a look at my shower head…read morewhich wasn't operating properly. The technician replaced the garbage disposal with no issues. I thought the price was reasonable. He barely looked at the shower head and told me that he would have to remove the current fixture then possible tear through the wall and that it could possibly cost over $1000 not including the wall repair. I told him no thank you and I got a second opinion. Turned out all I needed to do was turn the knob on the shower head which controls the flow of water.

Jordan, Micheal and Kenny are amazing! I reached out on Angi and got a call immediately. They were…read morehere in no time. I have a nozzle under my kitchen sink replaced and the guts to a shower/bath combo. They were super. I can't say enough good things about them. Also their work is guaranteed for 2 yrs. If I had known how easy it was to have these things fixed....I would've called sooner. Thanks guys!!!!