Way overpriced and they didn't even show up on time they came late at night. My appointment was…read moresupposed to be from 12 to 2 and they didn't show up till almost 8 PM. Then he gave me the quote of $424. Two fix the dripping faucet on the bathtub for each valve.. way overpriced

They were able to come out right away and do the inspection and let me know right away what the…read moreissues were .

The Latta crew found a leak in my front yard and did the repair the same day. They are super…read morefriendly and explained everything they were doing the entire time. Highly recommend!!!

These guys are terrific! First they helped me find parts I needed, then kept their work to a…read moreminimum to save me money. Always pleasant, friendly, kind. The tech in our home was super careful to keep things clean and neat. Plumbers are not cheap, but my experience with this company was certainly worthwhile.

I was extremely satisfied with the service Michael Farley did. He did a through and quick job. Jeff…read morethe salesman was straightforward about purchasing a new unit and no pressure.

Positives: responded quickly to my request for repair, scheduled and showed up to service my HVAC…read moreon a holiday weekend, very friendly staff. Negatives: I was charged $600 (in addition to the higher weekend fee to come out) for a repair that took 20 minutes and required no parts. It was two different charges that didn't really make sense because you couldn't have really done one without the other. It felt like I was taken advantage of as a single woman on a holiday weekend who didn't know how easy/quick the repair would be when I agreed to the cost. The service man also told me that the credit card payment on his tablet wasn't working so I had to pay by check. I wasn't planning to dispute a charge, but this made it to where I didn't have the option. I responded to two different text surveys with this rating and information and was assured both times that the service manager would follow up and they never did. My father also called multiple times and never got follow up. I was waiting until we heard back from them before I posted a negative review (I communicated this to them), but it's now been over 4 weeks. I have used them for repairs before without issue, but will not be using them again and would not recommend them to my friends/family/neighbors.

I have used this company twice. I first time was after a very expensive but nonproductive three…read moredays with another plumbing company that advertises frequently on the radio. I called Alabama Plumbing Pros out of desperation and hit the jackpot. The husband/wife team arrived promptly, fixed the sewage pipes in an hour and couldn't have been nicer. The second experience was just as easy and professional. I guess I learned my lesson from the first experience. BTW, a tell tell symptom of a professional outfit for me has always been how clean and organized a company is. Alabama Plumbing Pros left the site as clean as it was when they arrived...hoses coiled. no wrappers left around, gates closed, etc.

These guys were great!…read more We had a water heater leak after hours, but Ben still answered the phone and talked me through the process for turning off and draining the unit, which really helped mitigate the mess. Ben and Amy came out the very next morning and did a fantastic job installing a new unit. I had a ton of questions, especially around ways to save some money, and Ben had already figured out every possible situation to make it the most cost effective for me, yet still have the very best option for our household. They are very skilled and incredibly knowledgeable. They even showed extra care for my wife, who was working the night shift and having to sleep during the day. I cant recommend APP enough. I hope I never need them again, but they will be my first call if I ever do.

I'm surprised by the low ratings in some of the reviews. I've been using Norrell Service Experts…read more for over two years and have always been satisfied with service. I had my A/C tuned up for the summer and Justin was courteous and respectful of my home. I subscribe to maintenance plan and for me it is well worth the monthly fee. Justin noted my home air filtration system needs servicing and scheduled an appointment within my needs. Everyone views value differently. I find the value of Norrell quality worthy of my needs and wants.

They don't even deserve 1 star! My brother his partner used Norrell and got a contract and died not…read moreeven a month later we call to cancel the contract and first they said it would cost $4000 then the next day they put a lean against the house it is under contract for someone to buy and now they send an email saying it's going to cost $10000 to cancel the contract!!! This company does nothing but con people!

I am so glad I tried Benchmark Plumbing that I was able to contact through the YELP network. The…read moreprocess went EXTREMELY WELL. Adam is an Excellent Plumber and a true professional with fair rates. Adam will be my plumber I call for for all as long all my plumbing issues,

the quality was terrible because the people were mean and rude and cursing like crazy in front of…read moremy child and not only that but the leak came back as soon as he left teriible

I called Benjamin Franklin to replace my garbage disposal and to take a look at my shower head…read morewhich wasn't operating properly. The technician replaced the garbage disposal with no issues. I thought the price was reasonable. He barely looked at the shower head and told me that he would have to remove the current fixture then possible tear through the wall and that it could possibly cost over $1000 not including the wall repair. I told him no thank you and I got a second opinion. Turned out all I needed to do was turn the knob on the shower head which controls the flow of water.

Jordan, Micheal and Kenny are amazing! I reached out on Angi and got a call immediately. They were…read morehere in no time. I have a nozzle under my kitchen sink replaced and the guts to a shower/bath combo. They were super. I can't say enough good things about them. Also their work is guaranteed for 2 yrs. If I had known how easy it was to have these things fixed....I would've called sooner. Thanks guys!!!!

Having a chance to make a small contribution to exposing crooks like this is one of the key reasons…read moreI like contributing to Yelp. We've been their customer on multiple occasions (3 to be specific). The first two, were acceptable, but apparently those technicians don't even work with the company anymore. On the last incident, we literally got charged more than double here to get the same work done elsewhere. Let me be more specific, I think this is worth hearing for anyone considering this company. They charged over $300 to refill one pound of freon! Johnny, one of the main technicians still working for the company, randomly decided to add in several hours of labor to the bill because the he slacked around to rack up extra time (=money) and ended up charging us for several hours of work for something that normally takes 10 min. On top of that, he charged for the time to drive to the house. When I inquired about it, they tried to make it sound like a standard business practice. Absolutely not. Anyways, this company is not an honest business. On a recent occasion, we used another company to get the same exact work done for half the price. Several others quoted me around the same range, so ServiceTech's charges are out of the ballpark.

Service Tech is better than their competition. Their installers, technicians, and staff continue to…read morekeep us happy over the years.