Good Communications with Laura and Cody from beginning to the end. Fair prices, they give you…read moreseveral quotes and you choose. We had a kitchen sink that was stopping up. Clean the pipes 3 years ago. They listen to me and brought a larger routter. It worked, we are happier and pleased with their service. Thanks Mr Drippy

I cannot say enough great things about Mr. Drippy Plumbing off Lorna Road in Hoover, Alabama! From…read morestart to finish, the experience was absolutely top-notch. I was scheduled for a service window between 8:30-10:00 AM this past Friday, and right at 8:00 AM I received a confirmation call from Laura, which I really appreciated. Even better, Pierce arrived promptly, just after 8:30AM and appeared extremely professional and ready to get to work. Pierce was extremely respectful, knowledgeable, and easy to talk to. I showed him the issues I was having with a toilet and two sinks, and he carefully explained what was going on in a way that made complete sense. He stepped back out to his van to coordinate with Laura on pricing, and within minutes had clear, straightforward options with numbers for me on how we could approach the problems. The pricing was very reasonable, and they even offered bundling discounts, which made it an incredible value! (Especially for the level of professionalism and quality service they provide.) It is rare to find a company where you genuinely feel comfortable having someone in your home, but that's exactly how I felt with Pierce. From the moment you meet him, you know you can trust him -- supervised or unsupervised -- to do the job correctly and with integrity. Going forward, I will absolutely be requesting Pierce Winkler as our on-site plumber every time. If you need plumbing inspection, repair, installation, or replacement at a fair price and want a team that truly values professionalism and customer service, I highly recommend Mr. Drippy Plumbing. Pierce and Laura were outstanding!

The Latta crew found a leak in my front yard and did the repair the same day. They are super…read morefriendly and explained everything they were doing the entire time. Highly recommend!!!

These guys are terrific! First they helped me find parts I needed, then kept their work to a…read moreminimum to save me money. Always pleasant, friendly, kind. The tech in our home was super careful to keep things clean and neat. Plumbers are not cheap, but my experience with this company was certainly worthwhile.

Great service! Amber was SO helpful, friendly and professional. On time & knowledgeable. Highly…read morerecommend.

They had such great communication, worked in a timely manner, and gave a great price! This is my…read moresecond time working with them and they will definitely be the people I keep coming back to and will be recommending to others!

We had a couple of issues going on and Dunn's worked through them to get tot he root cause. As with…read moreso many home projects, one thing leads to another and we finally replaced the sump pump at the heart of the matter. Given all the things that had to be done along the way, the manager gave me a good deal on a couple of the other issues that were repaired, which made feel they were very value conscious. Among the firms that I reached out to through Yelp, they were the first on the site and ready to start work. I'd definitely use them again.

I have a property in Anniston and my tenant was experiencing no heat/a broken HVAC system, in this…read morecurrent frigid winter. I reached out to Dunn initially through a Google search (after hours) and received an email and text message reply within 24hrs. I appreciate the prompt reply. I called the next day and their phone system used an automated AI response initially, but I was then rerouted and able to speak with a service person. They dispatched a technician, diagnosed my issues, sent quote estimates to my email, followed up with a confirmed booking, and came out within the next day with the proper part to service my broken system. Before the serviceman arrived, I received text updates with pictures of who to expect and with their estimated time of arrival. The communication, timeliness and efficient service provided by Dunn was exceptional. They charge a standard assessment fee which is factored into the overall cost of service. I would recommend Dunn if you're local to their service areas.

Jason did a spectacular job fixing our bathroom shower. He was courteous, prompt and professional.read more

Positives: responded quickly to my request for repair, scheduled and showed up to service my HVAC…read moreon a holiday weekend, very friendly staff. Negatives: I was charged $600 (in addition to the higher weekend fee to come out) for a repair that took 20 minutes and required no parts. It was two different charges that didn't really make sense because you couldn't have really done one without the other. It felt like I was taken advantage of as a single woman on a holiday weekend who didn't know how easy/quick the repair would be when I agreed to the cost. The service man also told me that the credit card payment on his tablet wasn't working so I had to pay by check. I wasn't planning to dispute a charge, but this made it to where I didn't have the option. I responded to two different text surveys with this rating and information and was assured both times that the service manager would follow up and they never did. My father also called multiple times and never got follow up. I was waiting until we heard back from them before I posted a negative review (I communicated this to them), but it's now been over 4 weeks. I have used them for repairs before without issue, but will not be using them again and would not recommend them to my friends/family/neighbors.

The tech Brandon done an excellent job installing my new toilet. He was very professional and…read morecourteous in handling my situation. I was very pleas in the job that he done. Thank you

Doug was very knowledgeable and a true professional! He completely fixed my problem in a timly…read morefashion!! I would definitely recommend roto-rooter to anyone

Overcharged on basic repairs and then 2 days later charged $165 just to come turn a screw (5 minute…read morevisit).

From the owner: Specializing in: - Plumbers…read more- Heating Contractors & Specialties - Building Contractors-Commercial & Industrial - Plumbing Contractors-Commercial & Industrial

It is never a fun situation when you have to call a plumber. It usually means you have messed…read moresomething up so bad that you can't fix it, or something else happened that is way over your level of expertise. This time, it fell as the latter. But I can't get to mad, because I knew our hot water heater would go out at some point with the age it was. And that day finally happened last week. Off I go to Yelp and one of the top places to pop up was Chapman Plumbing. I called and Jason said he would be able to come out that day to check it out. After a wife being forced to take a cold shower that morning, I knew time was going to be key to this. When he came out and took a look, my suspicions were correct that a new water heater had to be put in. Jason was definitely not a fan of our hot water heater being in the attic. But since that wasn't my decision and I agree its kind of stupid, I didn't mind his loathing. He was extremely personable and straight to the point. Which I appreciated. Unfortunately it was the afternoon when they came out. And with this being in the attic, it was going to take longer. So he wasn't able to fix it that day. But he did come out first thing the next morning. I though I was going to be in hot water (pun totally intended) with my wife. But she figured out a solution for that one day. And Jason got it taken care of before noon the next day. Overall the experience was great. I will definitely give them a call if I need a plumber. But crossing my fingers that won't happen anytime soon.

My water heater started leaking. I looked up Chapman and called. Jason went over and above to help…read moreme out, answering questions for a good 1 1/2 hours. When he called me back to schedule a replacment we realize he was in alabama and I was in indiana ! I had called the wrong number. He couldn't have been nicer.....Chapman should be very glad he works for them.......he was my hero for the day. Thank you Jason !!!

We have now used a few different services for HVAC issues. With our unit around 10 years old or so,…read morenot everything works with perfection as I'm sure it once did. But with Hemphill, these were the first people to not try and sell us more than we need. As opposed to saying that we need a whole new system, the Hemphill team encouraged us to try and figure out if it is a fixable smaller issue. Something that I really appreciate since another service suggested we replace the whole system because they couldn't figure out exactly what was wrong. The technician was extremely friendly and explained everything as they were doing it. He even tossed the tennis ball for our overactive dog since she wanted to be out the with him. Great service and doesn't seem to nickel and dime us. Unless I have a different experience, Hemphill will be my go-to moving forward.

Our AC upstairs was leaking and they tried to sell my wife an AC recharge or a new AC. They knew it…read morewas due to a clogged drain and came out twice only to finally say there wasnt enough of a fall for the drainage line. It's been in operation for 15 years, so ofcourse it wasn't the angle of the drain. It was a clog in the system we ended up doing ourselves. Company will take your money bewarned

Standard installed two new HVAC units in my Capri condo recently. It was a great experience. They…read morewere professional courteous and on time. I received a very good price for two units being installed at the same time. I would highly recommend standard heating and cooling.

Needed a Cartridge replacement for a Shower & Tub combo. They wanted to charge the $645 for the…read morerepair, which seemed extremely high for what appears to be a relatively straightforward job. After researching the part online, I found the replacement cartridge available for less than $75. It appears to be a 30-minute job. I asked the supervisor for a breakdown of the cost between labor and material. He said that they don't give a breakdown. They appear to be hiding their labor cost, which seems to be very high. I wouldn't let the technician do the job and pay an $80 fee for the visit.