11/18/24, Mark N Tim Elders, we called Spire this morning and in under a minute, a very nice young…read morelady named Ty answered our call, and she said a man would be out this morning to relight our gas water heater, (they put in new meters last week, gas was turned off). Within moments after our call to Spire, we heard a knock at the door. A very nice man named Grady fixed our problem and said within 35 minutes, we would have hot water again. Wonderful, happy service from Ty, and from Grady, Spire Energy! Please let their superiors know about our good service and how happy we are to be customers of Spire Energy. Thank you! God bless! Mark N Tim Elders

BY far the worst customer service experience ever. The service window sings incompetency in lack…read moreof skilled technicians. there is no way you service an entire state and lack the man power to set appointments with a respectable service window. 7A to 8p is not what I will call customer service. To a technician may run over it's time it's fine. Have enough decency to contact the next customer and let them know that you're going to be late. at this point, you are stuck at home all day until someone shows up to your home to connect your services. Absolutely disgusting customer service.

Wonderful Customer Service! Great work and solid communication…read more After the city water works fixed their side of the meter, they left me with a bizarre situation that left my family in a bind. With no water. I have 3 little girls- the cities only was "it's on your side of the meter it's your responsibility" I had to miss a day of work to have it taken care of. Thankfully I was able to have Gunnar come out on his off day and get us all taken care of in less than 2 hours. I cannot express enough how appreciative I am. Fast, affordable and amazing customer service! What more can you ask.

Deserves no stars Company listed as licensed and insured…read more License has been expired since October. Working without a licence and no insurance. Do not use. I had to hire a contractor/ plumber who said he had never seen such bad rigged up plumbing. New shower is draining under my house. I have pictures and video of all of it. I am out $4,350. Not to mention what I am going to have to pay to undo all the damage.