Me and my family couldn't resist writing a review for Justin Humphries today since he gave us a…read morewonderful reminder of why we always call Wilbur's Heating & Plumbing whenever one of our rentals needs work. This morning, I got a call from a tenant who let me know her heat quit working last night and her house was freezing this morning. I was so worried when she told me she didn't have heat because she's a retired woman with some health issues. I called Justin right away. I was hoping we'd get lucky and maybe he could research and provide a quote today, and maybe he might be able to squeeze in some time tomorrow or maybe over the weekend to get everything fixed. Well, he did what he usually does... He exceeded my expectations by figuring out EVERYTHING, and then getting ALL THE WORK DONE the SAME DAY I called! As usual, truly amazing. Justin, I have two more requests for you today: (1) Please provide a training manual that will teach my kids how to run our business as well as you run yours once they're grown up, and (2) Find yourself some rest. :)

I used the Yelp tool to find plumbing companies that could come out for an emergency. Someone from…read moreWilbur's got right back to me. The gals in the office were super sweet. They were able to get someone out within a few hours. The plumber who came was also very nice. He was able to fix our issue. I would use them again!

Darius and Mason were very perfessional. Everything was explained to me, made suggestion on what I…read morewill need to get to put unit up to code.( the cut off valve). Before they, Darius asked did I have any questions or concerns. Requesting Darius and Mason for future service. I told them I always have different technicians and he say have you ever did a review.

November 2024: After more than a decade of using AireServ as my primary HVAC company, with multiple…read morenew installs, I am changing my review from 5 stars to 1 star. Since the recent change in ownership at AireServ Over the Mountain, the quality and integrity of this company have collapsed. During a service call, in November, 2024, I was told every technician except one (Hoyt) has been with AireServ six months or less. In March of 2024 a technician serviced both units at my home but failed to seal the main level air exchanger properly. On November 8th, 2024, this error caused condensation, which led to a premature part failure. The technician admitted the mistake on-site. When the tech communicated this to the new owner, he refused to accept any responsibility whatsoever. The unit was under warranty, but I was charged $426.16 for labor, 20 minutes of work, because of their error. I told them then: they had just lost a customer of ten-plus years. August 28, 2025: Things have only gotten worse. Today, I received a call and text about a "maintenance appointment" that was never scheduled or authorized--followed by a $378 charge to my card. This kind of unauthorized billing never happened under previous ownership. This is fraudulent. I plan to dispute the charge and file a complaint with the Alabama Attorney General. My advice: With the new ownership, do not walk, run away from AireServ Over the Mountain before you regret it.

Installed new Anerican Standard HVAC, 4 tons on par with Trane for a reasonable amount . Two guys…read moreworked in hot attic all day ! Works great. I called & said I want them back to turn on new heater in the fall. Even sent us a nice thank you note.

I gotta tell you. It's been cold here in the south. These last couple weeks and my heater went out…read more Luckily, Western was available to have a technician at my house within 24 hours of contacting them. Their technician came out and the work was completed and the heat was back on within 45 minutes of him Arriving. The work was professional and the technician, Cleaned up after he was finished. Couldn't have asked for better service and the price was much lower than some competitors!

They have worked for me twice. Very, very well pleased. On time and super nice. I will definitely…read morebe using them in the future.

Wade is honest, reliable and been around for years. So many people use him in my neighborhood. I…read moredon't have to worry if something happens that he won't be there to answer the phone. The guy that installed my a/c 13 years ago changed names of his compant 3 times in 5 years. Installed a cheap air conditioner that I had to service EVERY year for 13 years. Finally got tired of hunting him down and used Wade. He band aided my unit (always told me I needed a new one) for 8 years at minimal cost until it finally died. He just installed my new Heat pump. He is the best.

Nice job! They replaced our water heater in the upstairs part of the building. Great job!read more

So I've had other HVAC companies do annual cleanings and services on my Train HVAC system! Then…read moreafter few years here and there had the other guys tell me that I needed to reply my system. But, somehow I just got the wrong vibe from them! I called Hemphill in Trussville even though I live in Pelham! These guys are Professional and Honest! Hemphill/Hunter said we just need to replace your on/off sensor switch. He also cleaned it which I doubt any of the previous co techs actually did! My system has been running perfect since then! I Highly Recommend Hemphill HVAC in Trussville! The Good Guys...

I have a property in Anniston and my tenant was experiencing no heat/a broken HVAC system, in this…read morecurrent frigid winter. I reached out to Dunn initially through a Google search (after hours) and received an email and text message reply within 24hrs. I appreciate the prompt reply. I called the next day and their phone system used an automated AI response initially, but I was then rerouted and able to speak with a service person. They dispatched a technician, diagnosed my issues, sent quote estimates to my email, followed up with a confirmed booking, and came out within the next day with the proper part to service my broken system. Before the serviceman arrived, I received text updates with pictures of who to expect and with their estimated time of arrival. The communication, timeliness and efficient service provided by Dunn was exceptional. They charge a standard assessment fee which is factored into the overall cost of service. I would recommend Dunn if you're local to their service areas.

We had a couple of issues going on and Dunn's worked through them to get tot he root cause. As with…read moreso many home projects, one thing leads to another and we finally replaced the sump pump at the heart of the matter. Given all the things that had to be done along the way, the manager gave me a good deal on a couple of the other issues that were repaired, which made feel they were very value conscious. Among the firms that I reached out to through Yelp, they were the first on the site and ready to start work. I'd definitely use them again.

Everything above as to the Service,Quality,and Value speaks volumes with this company. My…read moreTechnician Carlos not only showed his professionalism but he also was very detailed about the job at hand and even more he listened to my concerns regarding job itself. I can really appreciate a company that gives there best when it comes to satisfying there clients, Which only means one thing , Repeated Business must be one of their highest standards cause they are that good and I will definitely use their services again when needed. Shout out to the whole team in assisting this work order!

Needed a Cartridge replacement for a Shower & Tub combo. They wanted to charge the $645 for the…read morerepair, which seemed extremely high for what appears to be a relatively straightforward job. After researching the part online, I found the replacement cartridge available for less than $75. It appears to be a 30-minute job. I asked the supervisor for a breakdown of the cost between labor and material. He said that they don't give a breakdown. They appear to be hiding their labor cost, which seems to be very high. I wouldn't let the technician do the job and pay an $80 fee for the visit.

Very reliable and honest!! Technician's came out and we're so polite and fixed the problem very…read morequick and efficient.

Literally cannot even begin to tell you how much i dont recommend them. First of all the man barely…read moresaid 10 words to me, second he tore up the dry wall, kicked over my cats litter box, dragged mud in the house(i would be willing to let this one go if not for all the other things it was pouring rain), tore up my yard coming and going, made nasty comments about my air filter being dirty when i'm a 19 year old on my own for the first time learning things about owning a home, and best off all charged me $300 to fix nothing and break it even more. He came to my home the first time and said the unit was frozen over and there was nothing he could really do(completely fair and understandable and he didn't charge me for this so that's appreciated). said he would get in touch with the secretary to schedule something for the next day which never happened. the next day he shows up and comes in and says it's still frozen over (it absolutely wasn't) then another person shows up and they start "working" i never saw a single tool brought into the house. over the course of about an hour they fiddled around and did a lot of standing and whispering. then they walked past me and said "here's the problem with your blower mower" and showed me a mouse. i live in the middle of the woods so you know it happens. thirty more minutes go by and he says "alright it should be working now. we did a wire repair and with the $89 service fee you're looking at about $319" never ever once in the time they were "working" on my unit did they think to stop and check in with me and tell me what was going on and give me an estimate. they did the "work" and just held out their hands for money. so i being a young female only home with another sleeping or sometimes half awake young female and a baby paid. because i've never done this before i dont know how these things are supposed to happen. i was pretty sure this wasn't it but what did i know. after paying and them leaving (drywall still pulled off the wall, litter box and litter still left a mess, and air filter taken out and sitting against my kitchen counter, no paperwork, no invoice, nothing but a "this type of stuff happens with older units and next time it does something like this i would look into getting it replaced") my air ran properly for maybe 30 minutes. and then it froze over once again. and then come to find out whatever wiring they did do was done incorrectly so now my brand new $130 thermostat that we just installed suspecting that was the problem no longer can connect to my unit and is useless. after my mother and boyfriend both spoke to them about the problems and how incorrectly this service was performed the secretary was rude and the technician was absolutely unhelpful. we were only ever given half way explanations and when asked about what cost how much all we were given was "well we even did some work we didn't charge for" . i still have no AC and i was given no explanation as to why i spent that money for seemingly absolutely nothing except a mess.

Avesome comapany and well trained professional. Hamza is very knowledgeable, professional and…read morecustomer service oriented technician. Hamza replaced whole system in my son's house and everything is working great. He was efficient. I definitely recommend Hamza and his company to my family and friend.

From the owner: We offer 24/7 HVAC and Plumbing services. You can text or call us anytime.read more

Phillip was very prompt and professional. 1 star mainly because there billing/invoice system gives…read morea random price based on the job and your not just given an hourly/service call rate up front. Example I was charged $600 for a 1.5 hour repair to a water line and on a previous service call I was charged over $400 total for a wax ring replacement on a toilet and a new supply line(which was billed at $119) and only took an hour to complete. Once again service is 2 thumbs up but pricing not so much I always leave feeling a little gouged!

The best call I've ever made was for them to come service my HVAC unit. The service tech discovered…read morebig, rusted holes in my blowing chamber that was flooding my home with carbon monoxide! I decided to get a new unit and they installed it within just a few hours. They even went the extra mile to lay down a new foundation for the unit and hooked up a fancy, new digital thermostat to boot! They cleaned up after themselves completely and were extremely courteous and knowledgeable. I can't recommend them enough.