Bought the parts got into it and couldn't complete the job. Called my normal plumbing company and…read morethey were too busy to come out. Called a half dozen other places. Called John, on his voicemail he gave his cell number and said text him for a quick response. He texted me back with an approximate appointment time within 20 mins. Far quicker than any of the other companies I called. He responded first and could be here today within a few hrs of contact so he got the job. Flat rate for service commensurate with rates I've paid in the past. Nice guy. Finished quickly. I wouldn't hesitate to call him for a plumbing need in the future.

We had a small split in our water meter in the front of our home, UNTIL we called Total Plumbing…read moreServices! Accessibility: called after 4:30p, left a message, and they called right back in less than 10 mins., and if it's an emergency, he can arrive same day Timelines: we agreed on 8a and he arrived 3 mins early...like a professional Friendliness: courteous, down to earth, articulates issue w/out confusion or trickery, very honest Pricing: very reasonable...I used to own a 1926 bungalow so I know home services pricing, and this is a fair company Overall: great company and quality service...thanks John!

I was extremely satisfied with the service Michael Farley did. He did a through and quick job. Jeff…read morethe salesman was straightforward about purchasing a new unit and no pressure.

Positives: responded quickly to my request for repair, scheduled and showed up to service my HVAC…read moreon a holiday weekend, very friendly staff. Negatives: I was charged $600 (in addition to the higher weekend fee to come out) for a repair that took 20 minutes and required no parts. It was two different charges that didn't really make sense because you couldn't have really done one without the other. It felt like I was taken advantage of as a single woman on a holiday weekend who didn't know how easy/quick the repair would be when I agreed to the cost. The service man also told me that the credit card payment on his tablet wasn't working so I had to pay by check. I wasn't planning to dispute a charge, but this made it to where I didn't have the option. I responded to two different text surveys with this rating and information and was assured both times that the service manager would follow up and they never did. My father also called multiple times and never got follow up. I was waiting until we heard back from them before I posted a negative review (I communicated this to them), but it's now been over 4 weeks. I have used them for repairs before without issue, but will not be using them again and would not recommend them to my friends/family/neighbors.

I am 67 years old. I have had over 10 homes in my life. I have worked with all kinds of…read morecontractors over the decades. It is NOT my favorite thing to do. WHY, lack of communication. Then I had the opportunity to work with "Take the Plunge Plumbing". Situation: My daughters exterior Rinnai Tankless Water Heater exploded. I use American Home Shield (AHS) home warranty. They assigned Take the Plunge Plumbing. Action: The water was off in the house and this call was expedited. The company was on time, kept me in the loop and always professional. I give that credit to the Owner and Tequila their associate. Follow-Through: AHS wanted a second opinion most likely because the entire unit needed to be replaced. Another company came one week later which left me without water for a week. Take the Plunge Plumbing still came back and attempted to get the manufacture to replace the unit on warranty. Conclusion: AHS gave the entire job to the second company. Completely unfair to Take the Plunge Plumbing. I offered to pay them for their extra time, and they refused. That was quite kind of them. The way they dealt with me throughout this very frustrating process was outstanding. The only other review for this company is a person who did not like the way a truck was driving. My review is dealing directly with this company. I will use them in the future, they are credible, and family owned. Eat well, drink well and always stay healthy.

I cannot speak to the plumbing work this company does, but I can speak to the outstanding human…read morebeings they are. While driving in the area for work, I stopped by the side of the road. I was having the worst day imaginable and took a minute to sit by my car in the ditch. 'Take the Plunge' pulled up to make sure I was okay, reassured me it would get better, and wished me a safe journey. 5 Star Service! Thank you.

These guys were absolutely amazing! I had to get a pressure test- (the gas co replaced my meter…read moreand saw a leak and locked it ) I called my regular plumber who couldn't do it soon and they recommended this company ( that's how good they are ) They came this next am at the time promised ( rare these days ) Johnny & Ernie were my techs & just went above and beyond ! - They found 5 leaks & repaired these and the price was very great- they contacted the gas company for me, too! I cannot recommend this company highly enough. I rarely write great reviews right after a company has just left my house but they're that good. This was my first contact with this company, but it certainly won't be the last .

No one wants to call a plumber. It is like no one want to have to go get a car repaired. But life…read morehas it ways of putting us in need of a plumber. Now, the harder part is to find a good one. Winning on a slot machine in Vegas is easier. Until NOW! My daughter purchased a new home, her first home. As normal, she had some issues the biggest of which was the drain from the upstairs tub that overflowed to the basement floor. It was horrible and happened more then once. Our family plumber could not fix it because it needed a Turbo Jet to blow out a massive clog in the pipes under the concrete. We had Stephens Plumbing do this action and they got the clog out which was slug. A Few days later, it was clogged again and we had another flood. The Manager of Stephens came back, discussed our options and was both ultra professional and fair. This morning, they came back, blow out the clog again and scoped it with a video camara to make sure the clog was out. The made adjustments in the pipe with a value and cleaned up after themselves. A job extremely well done. This type of clog needs a very special piece of equipment that is very expensive. When you pay that kind of money, you expect the issue to be resolved. Stephens Plumbing resolved the issue. What more can we ask. I highly recommend them and I am very tough to work with.

My Issue: I own a Loft downtown Birmingham, AL. My daughter lives in the unit. Her 14-year-old…read moreHot Water Heater was working a 35% capacity. I did a google search to find a company that had good ratings. I found Mr. Drippy Plumbing. Seemed like a good company. Promptness: The way Mr. Drippy works on the potential of needing a new hot water heater is them come to your residence to check your appliance. This is not my first rodeo on replacing Hot Water Heaters, A/C units, Appliances and more. I expected to get a time to visit in about a week. Instead, it was the next day. Add to that, they showed up on time. I was shocked. Be A Smart Consumer: I knew from the start, fixing my unit was going to be a segway to replacing it. That is way looking at my issue was not a charge. I also knew, once they saw the unit, the comparison pricing for fixing and new unit would be the sales presentation. Based on my location and needs, I researched the approximate pricing of the replacement, removal, parts and labor. My HOA has a rule to only use licensed and insured venders, or I would do what I used to do. Buy the unit, hire a non-licensed or insured vendor and same money. NOT THIS TIME. Who knows what can happen and the HOA would come back to me. Service Provided: I was presented the numbers and surprise, I selected to purchase a new unit. To my surprise, it was installed that same day. The installer was a true professional. The unit brand was American which is middle quality. The price was higher than what I expected however I paid a bit more because of the great communication I was given throughout the process. Sometimes, we have to give credit to a good company during this challenging times. Issue With the Installation: I live on the third floor with units on the second and first floors. It seems, when the water from my old water heater unit was disposed of, it made a leak in the pipes for the 1st floor unit. I was very upset at first. Then Mr. Drippy Sent in a manager, followed by a water repair company that same day. I called the day after to see what the situation was and the repair was in process. Throughout this situation, I communicated with all parties especially the HOA in great detail. I waited two weeks to write this review. It seems the issue is resolved. Conclusion: Hiring professionals that are licensed, insured and reviews mostly well makes a difference. Will you have to pay a little more, yes. It is worth it, yes. Would I do business with these folks again, yes. Simple as that.

I had a plumbing problem causing a leak in the ceiling of my living room. I called Mr. Drippy…read morePlumbing, and they came very quickly. J.T. and the men in his crew were professional and extremely nice to me and my husband. J.T. repaired all of the plumbing problems expertly and efficiently. I certainly appreciate all of the work J.T. and his crew did at our house. I recommend Mr. Drippy Plumbing, and I would call them again if I have plumbing issues in the future.

I am so glad I tried Benchmark Plumbing that I was able to contact through the YELP network. The…read moreprocess went EXTREMELY WELL. Adam is an Excellent Plumber and a true professional with fair rates. Adam will be my plumber I call for for all as long all my plumbing issues,

the quality was terrible because the people were mean and rude and cursing like crazy in front of…read moremy child and not only that but the leak came back as soon as he left teriible

I would definitely recommend Alpha Plumbing! Bryce came out and fixed my leaking faucet and a…read morebacked up drain. He was very nice, polite and knowledgeable. I will be using them again in a few weeks to help with new vanity install. You will not be disappointed by calling Alpha Plumbing!

Outstanding work and outstanding people. Replaced all of the water lines and cast iron pipes in my…read moreolder home. They even cleaned up after themselves when the job was done. They're now my go to for any and all plumbing issues.

I requested the plumbing be fixed in 2 of my bathrooms. They were there on time and very polite…read moreand professional! They fixed it right the first time and the price was exceptional. This is a family owned company that doesn't recommend work that doesn't need to be done. You can trust them to do the right thing and treat you fair.

We had a cracked water line causing a leak and Payton got us fixed right up. Not only was he very…read morenice but he had the knowledge needed to get everything fixed and working efficiently again. The best plumbing experience I've ever had by far!