We have a storage space here. The process was seamless and overall just easy and convenient…read more The managers are constantly surveying the area, I appreciate that security level. Signing up was easy peasy and they were by far the nicest people I've spoken to. They're always offering promotions so make sure you ask about those!

There's snakes, mice, and lots of spiders in the storage units. And the Manager is super…read moreunprofessional scheduling her washer delivery during a business meeting.

I rented a unit from this storage facility from 2019-2024 and I have been absolutely pleased with…read morethis storage facility. I have rented with two other storage facilities before and at those other facilities I experienced rodent damage and droppings on my belongings, flooding and water damage, reported theft on the property, insect damage and spiderwebs on everything, excessive dust, the list goes on. I almost thought that was part of for the course with storage... so much so that I put all my furniture on palletts in case of flooding and covered everything in my unit with a tarp. Both these measures proved unnecessary because the husband and wife who own this facility keep it IMMACULATELY CLEAN. Prior to selecting this storage facility I wrote down a lengthy list of requirements in a facility to store my items in, as I was storing many vintage and sentimental items. It was highly important to me that rodent and insect damage would be unlikely, that my items would be damaged by flooding or leaky roofs, or that my items wouldn't be stolen (seems like bare minimum but you'd be surprised! ) I just vacated my unit today after five years and I found no water damage, no rodent or insect damage, and the only spiderwebs on my furniture were the ones I moved my furniture in with (proven by the ancient dog fur caught in the webs). Communication with this facility has also been excellent. Any rate changes to my monthly bill I always recieved both email and postal mail notices. Office hours are broad which means if I have any changes to my account, they're open when it's convenient for me to stop by. The couple who owns the facility live on site and the property has massive security... I never had to fear theft or damage. Staff have been friendly, expedient, and helpful 100% of the time that I've had to interact with them. I would strongly recommend this business if you need storage and the security and preserving the cleanliness of your items are your priority. There are cheaper options available in town if you're willing to go with companies whose storage facilities are notorious for pest/water damage.

horrible late fee policy, You will be charged a Ridiculous…read moreamount if you pay late. Was charged over $100 because I was late on one payment.

I would give these guys a minus 5 Stars if I could. Don't waste your time or your money…read more On April 29 I reserved a space for my trailer for a month. I reserved a 35' gravel space for $175.00 per month. When I arrived to drop it off I was directed all the way around and to a small gravel lot near a bunch of trees. I was assigned space G78. The space was covered with tree limbs that had to be moved before I attempted to back my trailer into the space. Myself and the gentleman from S&J moved the limbs and he headed back to the office. There was a trailer on one side and a massive RV on the other. I attempted a few times but decided rather than risk damaging my property or someone else's I would tell the gentleman who assigned me the space I wasn't going to be able to fit my trailer. He agreed the huge RV was parked at an angle and wasn't offering me enough room. He was looking for another space to assign me. He was on the phone for about 30 minutes and it was close to an hour before he assigned me G66. I was able to park my trailer and left it for a month. The gentleman I was dealing with told me he would credit me back the $25.00 Setup Fee I was charged when I reserved online. I received a confirmation their system telling me I had a -&25.00 balance on my account as a result of the credit. I picked up my trailer on May 29. There was still the $25.00 credit there until I sent an email and asked about it. The person who responded to my email changed the details in the account and removed the $25.00 credit. He told me: "We accommodated you - it is not our policy to give credit just because the guy next to the spot we assigned blocked your spot We immediately gave you another spot - who did you talk to - as no one other than the owner can give credit authorization - and this is not a situation where we credit you" Just don't bother! You can find a suitable storage facility that won't tell you one thing and then take it back. It's not about the $25.00. It's about a company who simply doesn't give a crap about the people who chose to patronize them. I was given a credit. After a month you took it away and removed it from my account.

Helpful staff. Rented a trailer from here probably 7-8 times over the last few years and it's…read morequick, convenient and easy to do with a reservation. And it's very affordable too. Great value for what they provide.

Shopping around online for a climate controlled storage unit, I came across Trojan Storage. They…read morehad the size storage unit I wanted available and a great promotion for getting the first two month's rent 50% off. Only drawback is I had to buy a different kind of lock for their storage controlled units. But, its literally tamper proof and I feel my belongings are safe. The air conditioning is managed well and I feel my unit doesn't exceed 80°. The premises are kept very clean. Gated with many cameras. Great for the price and location. Jessica at the front desk is amazing at what she does. Professional, courteous and answered all my questions. Customer service at its finest. If you're looking for storage in Elk Grove, I highly recommend Trojan.

We have been with Trojan since April. Make sure you read the contract and understand that they can…read moreincrease your rent whenever they want. I just found out that my rent will increase by $48.00 starting next month. We were mistakenly under the impression that our fees would not increase for a year. Also I am a veteran and could not get a military discount due to some administrative issue. We did not intend on having to store our property for this long and we did not think our rent we go up so soon. Everyone beware and get informed

EZ Storage in Elk Grove is one of the best storage, regardless of location, service, or…read morecleanliness. The storage is next to Hwy-99, not far from the Sheldon exit on the west side of the freeway. Super easy to get in and out of the storage. They do not only have storage units. They have RVs and boat storage in this location too! However, no covered spaces for RVs or boats. The main storage building is two stories. The upper-level units are very reasonably priced if you don't have large items moving in and out all the time. You can get a decent price storage unit in this location. Save lots of money over a more extended period of time.

The service was exemplary and kind. Kerima (Rema) is an expert at this property! Location is safe,…read morethe property impressive with cleanliness.

Updated to say that the manager called me this morning screaming about this review wanting to know…read morewhy and then proceeded to defend my abusive ex husband. This place is so unprofessional they take zero responsibility please do not waate your money. She didn't call to apologize she called to scream about the honest review I left I have screen shots and a recorded call. I'll be releasing them to socials They don't contact you until the bill is due after multiple promises claiming I'd be "contacted by the manager" she calls me once in 30 days and then I get some generic email saying that my stuff had been moved. While waiting on them to return my call and claims that they would call me back once they figured out how to do their job. My abusive ex husband put me in this situation violating 3 different ca civil codes and instead of assisting me or working with me as their potential new client since my property was left there without my permission they decided to maximize their profits. After weeks of being promised that I would get a call from the allegedly "one manager who would know how to go about this" and them not returning my calls and refusing to communicate with me I get an email. I've been given the run around and idk why because my communications with them have only been professional so far yet they still decided to screw me over. This place is a scam and they'll do anything for money. Renting out over priced units and then lying to customers. Every interaction was documented. I'm not okay because they took things from me that I had managed to hold onto for the last 30 years despite all the moves things that can't be replaced and were put there without my permission I can't actually access. I was told I'd be able to access my items but their lack of communication has made that literally impossible as I am 800 miles away. They knew that 30 days ago when we made first contact. That I had no tangible way of getting my property out of there quickly but they chose violence against a girl who is literally just trying to survive. The reason there are laws protecting victims of DV who try to leave is because they often leave their things behind when fleeing. I was unable to safely get my stuff and it wasn't a priority when I left. My safety was. So without my permission it was moved into a storage unit here at this location and then I was promised to be called and emailed for 4 weeks straight where the staff here led me on to believe I'd be getting a call by someone competent enough to transfer to my name so I could either take over that bill or come get my things. Neither one happened because they don't communicate. And they lie. So if you support that kind of deceptive and predatory behavior come on down they'd love to screw you over too

Stop doing unethical things. How is it legal to double the rent overnight we literally were only…read moreusing the company temporarily for a couple months and they changed our rent from 170 to 364.

Sarah and Melissa were awesome and so helpful! They took their time, and helped me get what I need…read more Very professional, highly recommend.

Rent got doubled in a few months. Never got a notice that this would happen so I'm assuming it was…read morein the fine print. If you are planning on renting space here please take that into account.

We've been renting a storage unit here for several months, and are very pleased so far! The price…read morefor our unit is comparable to other local storage facilities, but the location being close to major roads/highway sealed the deal - it makes for easy/fast access. The facility is CLEAN, and the storage units are as well. There are no signs of rodents, bugs or mold thus far - a huge plus, as this seems to be a common complaint with other storage places. They offer packing supplies, locks at fair prices, and having access to a nice, clean bathroom is a plus. The manager, Cinda, is kind, professional and always friendly! She answers questions thoroughly, and thoughtfully. When I go up to pay our bill (monthly), I often catch her as she's coming in from doing a security walk/check on the facility. If the owner ever reads this review - I beg you to get Cinda a nice golf cart so that she can easily step away from the office, whether to do security checks or assist a client, and then return quickly should someone need her assistance in the office. :) Christmas is coming! ;o) For those worried about the interior temps of the outdoor units: Even in the highest heat wave over the summer, the storage unit wasn't an "oven" inside. We were concerned about that - but found the unit remained a tolerable temperature. We recommend this self storage facility!

For sure, it's a better option than many of the other storage companies around. Their business…read moremodel is to support the consumer by providing good service at an affordable rate. They don't over charge their customers with obscene prices and they don't lure customers in to later on raise prices on their storage fees. However, there are some challenges. They only have 2 carts available to customers. These carts are stored inside their office. If the office is closed , which it mostly is , despite office hours being posted, tuff luck! Bring your own cart or come back when they are open. Another thing that I have noticed is that the inside unit corridors aren't kept clean. This is an easy fix which a leaf blower can quickly remediate! No one wants to store their stuff in funky places. It's only been a few days , but I will update my review after the next 3 months.