Premier is BEYOND premium! Wishing I could give 10 stars…read moreout of 5. This nightmare has been the BEST Blessing of the millennium ‼ Trying to find a repair shop on a Holiday, a thousand miles from "Home," being warned NOT to drive my Precious Lincoln by all internet informatics- absolute outlook being gloomy; I woke New Year's Day searching, being told (when I DID find an open shop) that my MKT needed dealership care- I reached out to Premier Automotive Specialists..... My Nightmare immediately turned into a dream come true. Josh was confident that THEY could take great care with my car anything and everything would be just fine. They offered towing if necessary, and (unbelievably) immediate service!!! This Connecticut girl actually got her car started and followed her friend on over to Ooltewah to Little Debbie Parkway and The Best ( most beautiful) Sight of the New Year's ever! I've never seen or experienced anything like THIS place. I felt like I was at a five star hotel. When texted while awaiting diagnosis- I was shocked in two ways.....The severity of and the number of issues, Their access to parts immediately, their ability to remedy each and every malady and malfunction and SAME day service. Practically the entire charging electrical system, belts, brakes, differential servicing, truly too much to mention here. My worries regarding price point quickly addressed, and again my worries just evaporated. These folks really did a weeks worth of work on my Precious Lincoln MKT in a SINGLE DAY‼. I've found MY favorite, MY Premier place of choice for any and all car care needs. Josh and Mike along with the entire team of experts were 100% over and above EVERY hope or expectation. The price points? Amazing- now, if only I could manage to find the right words to describe the Good Will, or Great work this miracle team performed for me today......the Peace of mind that comes with their thorough safety inspection alone is priceless. Their communication along every step of the way was unlike any other ever. No regrets-this entire experience actually such a GREAT surprise-I never thought this horrible start would bring me such happiness. Thank them for me (again) and your Welcome, in advance for this honest and true recommendation!

If I could give 0 stars, I would. Do not bring your car here…read more The people that work at this location WILL scam you. They towed my car from a Firestone so they could "save me money" on a repair. They quoted me about $300 less all said and done. I told them full-well that I did not want to spend more than $2000 on my car. Over that point, my car is not worth putting more money into in my mind. AFTER the drive shaft was completed, they did a test drive and noticed that the engine mounts were bad. That would be an additional $3500. They explained it was very important that they complete the service because it could cause the drive shaft to fall apart again -- what was just fixed. Also, I had a team member say my car was worth way more than what it was actually worth in attempt to get me to approve the second job plus the scare tactics. They say they offer courtesy cars too, but there were none for us to use for 4 days either. Fast-forward to a week later since dropping it off, the manager ended up giving us a $150 credit. Complete BS. We explained that the initial inspection needed to be done. This way we could be quoted the end cost accurately. They said there is no way to know the engine mounts are bad without test driving it. In the video they showed of my engine bouncing, my car was stationary. Really? Absolutely no way it can be seen? Mind you, in a Google overview: "Yes, failing engine mounts on a 2012 Mercedes C300 can often be identified visually or through a stationary bay test without a test drive. A bad driveshaft affects the driveline while moving, but it does not prevent you from inspecting or testing the engine mounts while the car is parked." Can't make this up. There are several methods to check the engine mounts without a test drive. My car still sounds like shit, too. Waste of $5,500. Don't be fooled by the niceness you hear in your initial call.

We drove from Florida to Tennessee to visit rock city among a few other places…read more.. We must've ran over something that pierced the tire ... my husband decided all four tires needed to be changed because we were going to drive all the way back to Florida and the tires were getting worn... these guys did a great job and in record time!

Everyone at Fast Lube on Broad Street was nice, knowledgable and efficient. I highly recommend them…read morenext time you need an automotive service.

Professional and timely repairs for my Mercedes Benz. Appreciate the updates and being able to…read moreschedule my pickup time by using the lockbox after hours.

S&S personnel were very professional and performed my service promptly while I waited. I highly…read morerecommend S&S.

They put brakes and rotors on both my cars in the last week. So extremely kind and fair pricing…read more They went above and beyond to fix an issue that was unrelated as well. I am so pleased and can't recommend them enough! I honestly feel like I should have paid more and don't think I've ever said those words leaving any mechanic shop!

Just looking at the reviews since the last time I went to Shipleys. I was considering taking it…read moreagain for some new stuff, but i will not be. Did a great job on my truck, over a year ago, when I took it in. Took forever for them to fix it without keeping me updated as to why it was taking so long. Had to go back because they cracked my coolant tank. They actually told me that it had to be their fault so there would be no charge. Well there was, had to find something to make me pay for. I dont think it would have cost me anything if it had not been for the receptionist. Their fault, their word, no charge means just that, especially when I had already spent close to $3000 already and there was absolutely no leak prior AND TO THIS DAY IT STILL LEAKS. I love the mechanics but do not like his receptionist. She on the other hand is very rude. As to be expected, he went up in prices like all do, but if I want to pay dealership prices, I will go to a dealership. He was much better when he didnt have a receptionist...My business has been going elsewhere. When she is gone, I will consider returning. My opinion. Great mechanics, great owner, poor office person.

Called 3 times over 2 days to schedule a repair of my Subaru Forester with no return call from…read moreMark. I called the dealership and got right into appointments.

The service and timeliness is great. They always find the issue and the pricing is always inline…read morewith other shops. They fixed it what was needed

dependable repairs. good communication BEFORE doing additional costly repairs. fast service.read more

Harris Service Center is a great place to take cars for service. Family owned since 79, friendly,…read moretrustworthy and good prices. Bring my two vehicles every time. Thank you for all your hard work

For years, we have always taken our Avalon to the local Toyota dealership. Due to a decision of…read moreconvenience and a sense of adventure we decided to try something new and in doing so, we found Blackwell to be the exact opposite experience we always got from a trip to the dealership. With fast turnaround, frugality with my money, timely communication about options, status and repairs made that did not have to be "fixed" again due to a missed diagnosis or poor work, it was truly a great experience. As a result, we will be using Blackwell from now on. Cannot recommend these guys loudly enough.

On our roadtrip from California to Georgia, our car had its engine light on. We went to the closest…read moremechanic and it had been the best that I've ever been! The gentleman in front was so kind and accommodating. We ended up having to stay at the store, one wait was just to check and then another 2 hours was for the fix. They had waiting rooms (with a nice TV, reclining couch, free snacks and drinks, and chargers). The bathroom was so nice! Had many accommodations and a warming toilet seat. Even though the car issue damper the roadtrip experience, this shop was a blessing!

Let me start by saying this was the only show in town for the tire size I needed and I am so very…read morehappy they were. These guys went way out of their way to make sure we were taken care of. I needed 6 19.5 16 ply tires for the motorhome and they knocked it out of the park. Tim even took me to get lunch ( I mean how about that for awesome customer service ) @ a local restaurant. I was in & out in under 2 hrs & that's even getting 6 tires. The facility is top notch when it comes to tire shops. I can't say enough on how my experience was AAA+++

They repaired my brake line and replaced all the brake fluid for FREE! The leak was from the front…read moreright tire brake line. I have never had this kind of service! I will be going back!! Highly recommend!!