I was at this facility in March 2026 for rehab after a broken ankle. The physical and occupational…read moretherapists are top notch. The environment, however, is closer to a nursing home. Shared room with shared bathroom, little privacy, often difficult to sleep and awakened at 5:30 am to make sure the night shift can get patients ready for therapy before the day shift arrives. Food generally not good; some residents order food delivered. Administrator was rude at check in after not explaining all of the facility policies to me. Discharge planner referred me to a home health agency, Amedysis, that is not in the UNC system, which is odd for a UNC hospital. This agency apparently cannot access my doctors' records re: my rehabilitation goals through UNC MyChart. If you are a UNC patient, ask lots of questions before agreeing to referral to Amedysis.

My brother was in apex for almost a year and all I can say is that they really helped me so much…read more Kathleen the supervisor nurse is amazing and Annmarie the social worker I don't know what I would have done if I didn't have them helping me though a very lengthy process trying to get him better to be out on his own. Both Kathleen and Annmarie both need to be acknowledged in this review. All I can say is Apex is very lucky to have two employees that care so much about their patients.

I cannot, for the life of me, comprehend the bad reviews of this practice. My experience has been…read morevery good. I see the NP Cathy and she is awesome. She zoomed right in on my problem, and diagnosed me very quickly and accurately with hypothyroidism. Now I'm on the right meds and feeling so much better. I had been feeling "blah" for YEARS, and now I feel like my old self. We continue to work on several health issues, and I really feel like I'm working WITH her. She talk with you, not at you, and you really feel involved in your care. I appreciate that. I've had doctors in the past who just liked to lecture and made me feel insignificant, and I have no hesitation in "firing" doctors like that. Cathy is genuinely interested in helping her patients decide on the right solutions for them. The office staff and lab staff have been nothing but friendly, helpful, and professional. I'm always seen on time. I feel valued as a client and respected as a patient.

Horrible service. This used to be an amazing place to get personalized care and wellness. Our (my…read morehusband & me) NP of almost 8 years left and based on the factory it is now is any indication then I totally understand. She would listen and talk about what's best for us. Now all you get is basic text book condescending treatment. Dr. Schneider & the other women (sorry forgot name, it wasn't a pleasant enough to remember) know more about our health than we do and have no time to hear about how you feel and what's been working. They are textbook cover my ass policy & time billing driven. It's sad that the Duke name is represented by this level of care.

I also had the same problem. I usually went to Davida Griffin and she has gone to another…read morepractice. At least they take my market insurance!! I found out the day before my appt. I was really upset about that.

Love PA Katie Lukasik ....vote or new management pending. I have found her thorough,smart, and well…read moreinformed, I would follow her anywhere.

Excellence across the board! The front desk was friendly and professional. The medical assistant…read morewas very thorough, and Cameron was fantastic! She answered all my questions and was patient and kind. I am so glad I found Cameron after losing a provider I had seen for the past 10 years. Both my husband and my adult son will be choosing Cameron as their primary provider.

Knowledgeable physician and staff. Listens to my concerns and helps me improve my quality of life.read more

After a major flare up of my low back disc issue, I had to get a PCP referral as an insurance…read morerequirement. Most all my providers are from Duke Health. My regular PCP was not available, but was able to get into see another very quickly. He provided the referral to ortho. Of course an appt was about 4 wks out unless in a severe need. My flareup was manageable and a lot of rest was calming things down. However I went on the wait list and got a reschedule for end of the wk. The PA I had was very good, patiently listening to my long history - 20 yrs of post disc surgery history with periodic flareups, daily aches and pains in various areas related to the nerves, and my past experience with PT. With only limited info from the X-ray, next stage is a MRI since I've not had an update since the surgery. With the MRI, more detail will help determine next steps. Possibly cortisone injections will be sufficient. I've just relocated here about 2.5 yrs ago, so I am establishing my healthcare anew. So far my Duke providers have been excellent. The only complaint is having to travel to Durham for many procedures because in my case having several replacement heart valves and a pacemaker require a full blown hospital setting "just in case". Plus there are MRI effects on the pacemaker due to my specific custom programming that could be reset. So to avoid any problems, I need the higher level of expertise at the "mothership". Otherwise, Heritage is extremely convenient being only 4 mi from home. In my first year here, I established my cardiac care at Duke Raleigh which is a reasonable drive. My first PCP was at Creedmore, not a terrible drive, but I eventually found a PCP PA at North Park which is much more convenient with backup PCPs and urgent care at heritage. Trigger finger issues started on my right hand about 4 yrs ago before relocating here. I got the initial injections which helped for about 6-9 months. A repeat set of injections, lasted much longer generally mitigating the locking up, still stiff at times but manageable. Eventually found finger on left hand started to lock up, so first PCP referred me to Duke ortho in Durham. Kind of hassle to drive there but went and those shots lasted quite a while. Just in recent months intermittently getting a third right hand finger locking up. So a got a new referral for Duke ortho at heritage - yay! At least this can be addressed more locally now. Not sure if Ortho dept at heritage is new or just recently expanded, but so far it has been far more convenient and so far things are moving along well.

After breaking my foot in a pupper accident, I had to visit Wake Orthopaedics for a follow up xray…read moreand consult. Time in waiting area was short, X-rays prompt, slight wait to be seen by Dr Hanselman - he apologized for the wait (it was maybe 35 minutes) and was very kind and professional. He explained my injury, what to expect and was very thorough. Follow up in 3 weeks and my care plan is all set. Highly recommend Dr Hanselman! Side note - lady at the patient reception area is not friendly *at all* , she should not be the first person you see when arriving. Clearly doesn't like her job. :(

I would highly recommend this practice. I have been a patient at Triangle Arthritis & Rheumatology…read morefor many years, and the care I have received has consistently been outstanding. The providers are compassionate, take the time to listen to my concerns, answer my many questions, and provide clear, helpful information. My current providers, Dr. Prarthana Jain and PA Kendall Bonot, have provided excellent care in managing my rheumatoid arthritis and osteoarthritis. Another thing I greatly appreciate is that I have rarely had to wait long for my appointments; I am usually seen right at my scheduled appointment time. In addition, the office staff is always polite, efficient, caring, and professional. I am very grateful for the exceptional care I have received and would not hesitate to recommend this practice to others.

Dr. Jain is wonderful! I have been to several Rheumatologist and she was the only one who was able…read moreto diagnose what was wrong with my face. I could tell immediately that she actually cares about her patients. I highly recommend going to he!

Katlyn was such a depressing assistant who took my vitals. If I didn't like the doctors, I would…read morenever go back to this medical practice because of my interaction with her.

Dr Lee has been my excellent nephrologist for a number of years of years. He is very easy to talk…read moreto, explains everything clearly and is extremely thorough. I have moved to Carrboro, but will continue to travel down to see him for all my appointments.

My whole family has gone to Village Family Care for years and all see different doctors. Hands…read moredown, we have always received quality care from all of the doctors and feel very grateful to have found an office where the whole family is happy. Lori Keravuori

Can't recommend them enough- I love everything about this practice from check in, to the ease of…read moreblood work, to the compassionate nursing staff to the doctors- especially Dr.Konopka! They are always punctual and very thorough and I've never felt rushed. I've been a patient for many years now and I'm grateful for them!!