I highly recommend Ashland and Vine Senior Home Care. They care for your loved ones like they are…read moretheir own. The quality of care exceeded our expectations. They provided medical support; exercise; mental stimulation; hygiene; feeding; cleaning; cooking; attended doctor's appointments; provided laughter and love. They often went above and beyond what I anticipated. They filled my mother's last few months of life with so much joy and happiness. My mother smiled to her very last day because of the caregivers of Ashland and Vine. Kim runs a remarkable company that has values as its bottom line and puts the dignity of life paramount above all. I cannot speak highly enough about everyone at Ashland and Vine.

From the owner: Home health care in River Forest, Il.read more

I had an excellent experience at this urgent care. From check-in to discharge, everything was…read moreefficient, organized, and patient-centered. The staff was professional, attentive, and genuinely kind.

Jim is very professional and skilled. He has a great demeanor and personality. His staff is very…read moreupbeat and professional.

Judith Lux's caregiver, Chloe, has been extremely beneficial and helpful in keeping Judith mobile…read moreand involved in the activities at her assisted living facility. Without Chloe's upbeat and engaging personality, Judith would spend all of her time in her room alone. Chloe also got Judith involved in piano lesson classes which she absolutely loves. As Judith's sister, I am very appreciative of Chloe's sincerity and help in all she does.

We have one caregiver from Home Instead/ Honor. Her name is Sharon Ly'burtus. She is amazing. My…read morefather connected with her right away. She is thoughtful and caring. She cares for my dad from 8 pm to 8 am four nights a week. She provides toileting help, dressing and undressing, and all mobility and transfer help she does it with grace and care of the details. What we like most is how much she engages with dad. Dad is 93 with advanced Parkinson's, and some heart issues. They talk about the past, sing songs together. Dad texted me this morning and said " I am up, dressed scrubbed and shaved. What a nice job Sharon does." I highly recommend her. We love her!

I used Right at Home to pick me up after a procedure at the Presence outpatient facility. Ride…read morecame right on time, and the booking and reservation process was easy. Thank you Janet and Bob.

Inside the West Suburban Medical Center at their River Forest address is a Rehab and Sports…read moreMedicine Center. I've been going there for 2 weeks now and I have to tell you, the person to see if you are having muscular pain issues is Tammy Gross-McCoy, PTA. Her knowledge of the human body is astounding. She can feel every muscle and joint in your body and apply the perfect pressure to relieve even the most intense pain that you are feeling. She is AMAZING! She doesn't rush you and is so gentle in her therapy. I'm having serious issues with my left shoulder and whenever I go see Tammy, my shoulder gets better and better with each visit. So grateful for her expertise and care. If you need the best in physical therapy, look no further than Tammy. No pun intended but "you're in good hands"

Management refuses to provide health care for employees…read more Management allows client to cancel caregivers multiple times a month with no cancellation fee or make up days. Management allows clients to cancel services permanently with no other offers. Management is focused on making money and not much else. Caregivers suffer with no pay. This place needs a new HR team.

I have hired caregivers from 8 different Caregiver agencies over the past 10 years and Aris at Home…read moreis by far thee best Caregiver Agency in the State of Illinois. As a Proactive measure They require a Meet and Greet take place with the client and the perspective Caregiver BEFORE assignment is finalized in the home to see whether or not the placement would be a good fit. No other agrncy in the industry requires this! Yet it is such a critical part of making the right Dr idiom versus the wrong decision for placement. Melinda has been working with my husband for over a year and has demonstrated PROFESSIONALISM, EMPATHY A WILLINGNESS TO LEARN ABOUT HIS DIFFERENT CONDITIONS, COMPASSIONATE and INCREDIBLY SUPPORTIVE care to him and is superb in carrying out the details involving both light housekeeping as well as his ADL's, Exercise routines, meal set up, meal preparation, memory activities, speech activities, performing errands, as well assisting with accompanying him to all doctor appointments, barbershop appointments and simple vitamin D days where he gets out of the house for sunshine and fresh air. She once told me that " my husband's goals are her goals". Melinda walks the walk as a Caregiver because even the medical staff and one of my husband's doctors have commented on how good she is. Recently a doctor told us that my husband is improving in his condition. We attribute this comment in part to the QUALITY Caregiving support from Melinda and Aris at Home. The supervisor /managerial office staff are exceptional in that they will often come out to the home to work a shift if the Caregiver is not available or had to be absent from a shift, just so that my husband can receive CONTINUITY of CARE! This is so unique because some office staff also hold certification to work as caregivers in the home. The office staff are always available 24/7 if you have a concern. I highly recommend Aris at Home if you are looking for a RESPONSIBLE and PROFESSIONAL Caregiving Agency for your loved one.

Excellent home health! Best one in Oak Park! Staff and owner are friendly and they definitely know…read morewhat they're doing. Great service and always on top of everything. I would recommend this agency to anyone. Two thumbs up from me definitely!

An absolute nightmare and I would not recommend to anyone whose loved one needs memory care and has…read moreissues with daily living tasks like toileting. My mother stayed there from November 2021 until February 2023. We were promised the world when given a tour - the best food, best care, night motion detectors in case they get up at night, call button watches in case they need help, the works! Everything ended up being a catastrophic failure which was a combination of true neglect, staff turnover, overpromising, and lack of problem solving from upper management. Staff would take hours to answer a call alert. That means if your loved one falls off the toilet and presses their watch or the wall string, they could bleed out and never be helped. The excuse was that assisted living alerts were clogging the phones of memory care staff phones, but they never tried to figure it out, or we were told their phones were dead. I constantly had to go get staff if my Mom needed to be changed, or just end up doing it myself if I couldnt find anyone. If your loved ones medications change or they have a lot of meds, make sure to be on top of the staff. There were countless issues with getting the proper meds were I had to go home and grab backup meds when they werent able to fill critical meds properly. Neglect and lies from the nursing staff. i was called one day to be told my mom had fallen but they went through protocol and she was fine. Much to my horror, the ring camera I had in her room showed the fall, two caregivers helping her up and tossing her back on the bed. The nurse never came to do an exam. My mom clearly was shaken up from the fall as she was barely responsive and all the nurse ended up doing was trying to shove pills down my moms throat as she could barely hold herself up. I am crying as I write this thinking about how neglectful this was. I showed the video to the executive director and it was just a shrug. They terminated the Nurse but nothing else was done or changed with protocol. The food portions were abysmal. if you didnt make it to the diner, which my mom didnt because the stroke she suffered caused her to be fearful of being out in the main room, you would be left with the smallest portions. And despite the fact it was known my Mom had trouble feeding herself, they would just leave the food with her and I would come and just see a cold dinner and her not having eaten. The turnover in staff using outside agencies meant that either staff didnt care about their job or they didnt know the personalities and needs of the residents. There were times staff would sit my mom on the toilet and then say they would be right back and leave here sitting on the toilet for 30 minutes - as a fall risk that was absolutely unacceptable. I could go on and on but it was just absolutely awful. There was no way I could sleep at night or take a day off with so much going wrong all the time. There were attempts to create updated plans for her but they were never followed through due to staff turnover or just lack of follow through. Dont let the nice facade of the building and main lobby fool you when it comes to their memory care. Additionally, multiple management members cursed me out when all I was trying to do was ensure my Mom was getting the care promised.

I got hired and onboarded in April…read more Due to ownership changes, ADP payroll was inaccessible to new hires for 3 months. This meant you could not see your tax information or paycheck stubs for 3 whole months and the office staff refused to send copies of paycheck stubs. 7 clients in 3 months because some of them lied about their needs for a caregiver. Caregivers are not there to scrub toilets or put in IVs or catheters or to take vitals. We are not nurses or maids. I have dealt with a lot of verbal and emotional abuse from clients from this company. Family members screaming and cussing at me. I have dealt with inconsistent scheduling and promised full time work for consistent clients. The lady in charge of scheduling was inconsistent and unprofessional. She would miss emails from staff and clients and repeat harass call staff and clients. The ex owner and new owner would never write her up or take disciplinary action. Run, don't walk from this company.

My family hired someone from BrightStar to help my grandfather during the end stages of brain…read morecancer. We also had someone help my mother after open heart surgery. In both cases, the health aid was wonderful. Very sweet, helpful, upbeat, and willing to accommodate all of our needs. Playing chess, helping with bath care, etc. Health professionals (Mom is a nurse and Grandpa was a doctor) are notoriously difficult patients, but the health aids were extremely knowledgeable and competent, so both health professionals were extremely happy with how well trained the health aids were.