I had the best help I needed in a moment from 3 ANGELS here!!!…read more Josalyn, Ranna, and Vicki are the nicest people I have met just at the right time to take care of my situation. They were very kind, sweet, concerned and this comes from LISTENING to people when we need help. Being very friendly and knowledgeable and understanding especially during an anxious time is KEY!! Gave me all information I needed. Their concern and support made a real difference for me. Thank You all again!!!

I came here around 6 p.m. last night, I gave the receptionist my insurance card, and she even ran…read moreit into the machine twice and read through it. Yet somehow my name was still misspelled -- how do you go from Shirley to Sherley? I had to tell the same person twice my reason for coming in, and when the nurse practitioner came in she asked me my reason for coming in and she had a really thick accent that made it difficult for me to understand the already unfamiliar medical terms. What's the point of taking notes if everyone isn't on the same page? The facility is also unsanitary in the sense that the room that I was put into to wait for the nurse practitioner -- the wax paper on the bed was really crinkly and old, you can tell that someone had sat on it before and they never ripped the piece of paper in between patients. After I left the room, no one went in to switch the paper or sanitize anything. It's funny how they have brochures and all encouraging people to get the vaccine, but they're not really taking COVID seriously. Everyone was just hanging out at the front, and it wasn't even busy at 6. I also let my mask down for a second to take a sip of water, and the facility smelled bad -- I was grateful to have a mask on so I don't have to deal with it. After being seen by the nurse practitioner, she ended the appointment saying this was above her pay grade and that I should see a specialist. It felt like a waste of time, they could've told me at the time of check-in that my reason for coming here is above their pay grade, and it would save each other's time. I wouldn't recommend Oak Lawn Immediate Care to anyone in the area looking for an urgent care, and people probably feel similar to my experience as they're not busy on a Friday night.

They are fraud and cheat people out their money you do the work and they make excuses as to why…read morethey can't pay you what you worked

My mother has multiple comorbities: DJD & OA of the left hip with pain, generalized weakness,…read moredecreased activity tolerance, generalized OA, RA, hyperlipidemia, CAD, ESRD stage 3, DMII, HTN, COPD, abnormalities of gait, impaired balance, hx of falls, CVA, ADLs/IADLs dysfunction, generalized weakness, incontinence of B&B, difficulty with transfers & mobility. Active Home Health Care accepted physician's orders to provide skilled nursing, occupational & physical therapy services for my mother on May 3, 2021. Janice Gladney, the client's daughter, called the agency and spoke with Ruthie who confirmed their company was in receipt of the physician's orders from Dr. Gruss from West Suburban Hospital in Oak Park, Illinois. On Saturday, May 15, 2021, the nurse arrived with her equipment in a black garbage bag, per my Mom. [What about the nurse's bag with a clean/dirty side of the nurse's bag or COVID-19 precautions?] The occupational and physical therapists never showed up, which is client abandonment. I am an OT. industry standard practice of 48-72 hours is generally the policy to contact a client and initiate services. I called Active Home Health and spoke to Ruthie about canceling nursing services on May 20, 2021 secondary to the lack of their availability; i.e., the nurse was only available on Saturdays or Sundays. What happened to the other 5 days of the week? Why accept the physician's order to provide the needed care upon discharge when Active Home Health Care knew they could not provide the services? Previously, my Mom was being seen by Active Home Health Care physical therapist who was initially providing PT twice weekly and then her frequency was decreased to once weekly all which happened within a week. When asked why her services were decreased, my Mom stated the physical therapist told her Active Home Health Care did not have the staff to provide coverage for the initial frequency. When I spoke with Susie on May 27, 2021 regarding the aforementioned problem, Susie was very unprofessional and told me to go elsewhere, go to another home health agency. Basically, a month of much needed services were not provided. I asked why did her agency take the physician orders to provide services on May 3, 2021 with the nurse's SOC initiated on Saturday on May 15, 2021. What happen to the standard of 48-72 SOC? The RN told my mom she would only be available on Saturday at 9 AM. Susie stated on 5/27/21, they had skilled nursing services only on Saturday and Sunday for my Mom's area - Austin area of Chicago. Again, why accept my mother's case if the ordered services were not available? The occupational and physical therapist never completed their assessment. On May 27, 2021, my mother saw an orthopedic specialist, Dr. Jeffery Meisles of Elmhurst, IL. He is in the process of evaluating my mother's options for a left hip replacement. As Dr. Meisles looked for the physical therapist's notes, he do not fine any notes. He asked how long had my mother been discharged from West Suburban Rehab? My sister replied, May 3, 2021. Needless to stay, Dr. Meisles' facial expression said it all, "what the hell." I advise anyone who is scheduled to receive services from Active Home Health Care to run in the opposite direction. I will do everything in my power to have their accreditation and license removed. Do not use this agency if you want your love one to have consistent, timely care and physician ordered services. Janice Gladney

The owner of this company is very rude and disrespectful. Me and him had a conversation and he was…read morecursing like I was one of his friends they is very rude n very disrespectful. They tell you one thing and when you start working for them it's a totally different outcome. Do not work for them and please don't have your family members sign up for them

Called many agencies to find care for my father. After speaking to Brad, I knew I found the right…read morefit! They took care of everything, and kept in constant communication with me if there were any issues. Highly recommend them!

I am writing to thank Agnes Scurek, caregiver employed through Home Instead in Palos Heights, Il.,…read morefor her superior services in every realm from caring for my husband with early onset dementia to her delicious cooking, to her immaculate cleaning. We consider ourselves blessed and grateful to be in her caring hands. Five plus stars!!!!!

Comfort Keepers took care of both my mother and father. The caregivers (we had 2) were always on…read moretime, were caring and kind to my parents. They were also a comfort to me. They became like one of the family. I would (and have) recommend them.

From the owner: Comfort Keepers caregivers travel to clients' homes to provide care services and living assistance…read more Our work allows seniors and disabled individuals to live independently and as comfortable as possible. With our expert caregivers in your loved one's home, you can rest assured knowing he or she is receiving the best care possible.

My mom loves the staff here.i feel great knowing she is comfortable. Friendly, knowledgeable and…read morecaring team of people.

From the owner: About Comfort at Home…read more Comfort at Home is a licensed in-home support services agency dedicated to providing dependable, high-quality care for seniors and individuals who require assistance at home. Our services are designed to promote safety, independence, and dignity through personalized, person-centered support delivered by trained caregivers who follow established care standards. In addition to serving clients, Comfort at Home is actively hiring caregivers. We welcome individuals interested in providing in-home support, including family members who may qualify to become paid family home care aides. Our team is committed to supporting caregivers through clear communication, structured processes, and ongoing support. At Comfort at Home, professionalism, reliability, and respect are at the core of everything we do. You can request an employment application by sending a text message to 708-628-2411 or send us an email at cah@comfortathomeagency.com

Our family is very pleased with the care our mother receives at Among Friends. She's constantly…read morestimulated with engaging conversation, fun games, physical activities, and creative arts and crafts which results in laughter and an enhanced daily quality of life. The executive director works diligently to ensure that her staff is professional, attentive, kind, and works with families to provide the best customized care for each person. Among Friends Crestwood is such a blessing for caregivers!

From the owner: Among Friends Adult Day Care, Inc was first begun in April of 1997 with just one client. Over the…read moreyears, we learned the important aspects of caring for those who need our special care and love. We now have 2 locations and have served 1000's of seniors and their families.