Stephen helped my family create an estate for my Dad. He was very responsive, knowledgeable and…read morecaring. He was so kind to my Dad and helped answer all his questions about the process. I would highly recommend.

Very quick to respond. Very nice person. Very honest. I am happy that I reached out. He seems like…read morea wonderful person.

I am an Attorney and most of my practice is dealing with the elderly. I benefit by their wisdom,…read morebut I am troubled by what I see in their inherent weaknesses of old age ( mental, physical, etc..) and what uncaring or even worse, unscrupulous people/companies can do under the disguise of elder services. There is only one company that has not only my loyalty, but my full faith and confidence when dealing with, helping, trusting, caring for and even loving old people with dignity and respect..... and that's Joanne MacInnis and her crew at Aberdeen. Take a bow team, this is my review .....

I am so grateful for Aberdeen's diligent and thorough care for my 96-year-old cousin, especially…read moreduring a health crisis over this past weekend. Ordinarily an Aberdeen caregiver is scheduled to be with my cousin just a few mornings per week, and there was no one on duty last Friday when some visiting neighbors became concerned that she was unwell and phoned Aberdeen for help. The Aberdeen Case Manager, Diana Shepherd, promptly rushed over to my cousin's house to check and take care of her. Diana then stayed with my cousin until she could arrange for Aberdeen caregivers to stay with her 24/7 until the health crisis passed. I appreciate that it was not easy to find caregivers on such short notice, and am grateful to those kind caregivers who rearranged their schedules during this busy holiday season just to be with my cousin. I live four hours away, so having this dedicated team in place means the world to me, and gives me great peace of mind. I cannot say enough good things about Aberdeen, and Diana and her wonderful caregivers!

Jon was remarkable! Found a place for my mom that would not have been possible without his…read moreassistance. I give him the highest possible recommendation, everybody should talk to Jon Younger before they help a loved one into an assisted living facility.

Finding the right place- a safe place for an aging parent is difficult and emotional. There is so…read moremuch to consider. Jon is top notch! He is caring, knowledgeable and very professional. You will be in good hands with his vast knowledge and kind heart. I would recommend him to anyone!

I can't say enough how wonderful the Seasons takes care of my wife-- they are truly angels and I…read morecan't thank them enough.

I'm giving three stars, the care by the nursing staff ie two of the nurses was wonderful (Lorna and…read moreDenise) there was another nurse that was awful and when my mom was dying she was so rough with her and almost choked her with medication, but I digress. Let me start at the beginning. We looked at this location for my mom because she needed more care than we were able to give her at home anymore, it all seemed like a great fit, the woman that gave us the tour was wonderful and kind, unfortunately she hit ill and they let her go. One thing that I cannot say enough about is the activities department! If not for them I would have taken my mom out, they kept my mom busy and entertainment for the last six months of her life. Jacinda the director should open her own business! I have so many items that my mother made that are beautiful and I will cherish them forever. Let me get to the negative about this company. The management is truly awful, I won't go into too many specifics but I know that karma will have her way with these folks. I will start with the family is supposed to get together with a manager and get a 30 and 60 day review of how their loved one is doing, Jack the manager had to change the date, ok fine but when I went in on the date he changed it to he started yelling at me (the customer paying 9k a month) saying he was too busy! There is a nurse case manager who oversees the nursing staff, unbeknownst to me I don't even think she's an RN, that I caught in a bunch of lies about my mother falling, which ultimately resulted in her death. I had asked to see the video to see my moms fall and was given the runaround how Jack couldn't find it on the film (what??? Why do you have cameras then?) my mom was in hospice care and did not have a long outlook but this definitely rushed her process along. I could go into many more stories, something that really left a bad taste in my mouth? They sent me a bill after my mom had passed away, keep in mind, this is a 50 bed facility, not a huge corporation! My mom had been gone over five weeks now, I'm still awaiting the refund I was promised three weeks ago, the management doesn't care about their clients whatsoever, it's all about the money, thank goodness for Lorna, Denise and Jacinda!

My child's father was taken in for hospice there after being diagnosed with cancer. The staff was…read moreamazing and very caring beautiful place inside and out. I definitely would recommend this place.

A Bad Experience. We chose Care Dimensions:Kaplan House in…read moreDanvers, MA for our loved one's end-of-life care after reading and hearing positive reviews. We made a last minute decision to switch and admit during a time of crises. Unfortunately, we did not have the same experience. I am sharing this review as a warning to other families who may be making this incredibly difficult decision. Our concerns were poor communication, limited patient check-ins, and staff making assumptions rather than taking the time to understand the individual patient's needs and wishes. We often felt that a "one-size-fits-all" approach was being used rather than individualized care. We were made to feel judged.. not my words.. these were the words of an aide on duty and told to back off and let them do their job. We also felt that family input was not welcomed or adequately considered. Despite communicating our loved one's wishes to staff, those wishes were not honored in the way we expected. We did not receive a consistent daily update or helpful info. regarding her condition or prognosis, which left us feeling uninformed, helpless and lost during an extremely critical time. We also had concerns about how some nurses and LNAs interacted with us and our loved one. We received a mix of care and icy interaction. In our experience, more training appeared to be needed in compassionate communication. There was a lack of communication with patients who were still lucid and able to express themselves rather than just giving orders to the patients not taking into consideration the patient's desires or needs for comfort. Our loved one entered Kaplan House lucid and able to stand on day one. By day two, she was unable to stand. By day three, she was having hallucinations, was unable to communicate, and then passed away. We understand that end-of-life decline can happen very quickly, but the lack of communication and our concerns about whether her individual needs and wishes were being adequately addressed made an already devastating experience even harder. We also experienced what appeared to be staffing limitations. There were times when we felt there simply were not enough staff available to provide the level of attention and individualized care we expected. I realize that every family's experience may be different, and I cannot speak for anyone else. This is simply what our family experienced. My strongest advice to families considering any hospice facility is: ask questions, clearly communicate your loved one's wishes, and stay involved and insist on a daily prognosis that we did not receive. If possible, have a family member present as much as possible. Families may not realize everything that is happening when they are not there. End-of-life care is an incredibly vulnerable time. However, if you are present overnight, insist on regular staff check-ins even if you stay - especially over night. Families deserve compassionate communication, individualized care, respect for the patient's wishes, not be judged, and to feel that their concerns are genuinely heard. I sincerely hope Kaplan House takes this feedback seriously and uses it to improve communication, staffing, compassion, and individualized care for future patients and their families. We made the mistake of changing hospice agencies last minute from Lahey Health at Home to Care Dimensions. The nurse who came out from Care Dimensions to admit did not know the situation and made harmful assumptions. Her inaccurate assessment set the tone for a traumatic 3 days which continues to this day. I waited to write this review to allow the grieving process. However, the experience has left me with ongoing unsettled sadness and regret for choosing Care Dimensions. Im giving 2 stars instead of one because one of the doctors was understanding and compassionate. Unfortunately, our contact with a doctors was towards the tail end of that misfortunate journey.

I have worked for Brightview Danvers for 6+ years and words can not describe how amazing they treat…read moretheir residence and staff! This is the first place I have ever worked for that truly treats everyone like family! The executive director is incredible kind and gracious. The business office manager is a truly a joy to work under. My co-workers are great team players working toward the ultimate goal of the happiness and safety of our residents. I first started there because my grandparents lived there and I've been there years after they passed. I can honestly say that working for this company has changed my life for the better! "We are in this together"

My mom lived in assisted living. The aid administered her before dinner pills at 1 o'clock in the…read moreafternoon apparently she wanted to get that task out of the way. This resulted in my mom receiving twice the recommended dosage of Tylenol within a 3 hour period. Fortunately her prescription medications were not involved in this mishap. Unfortunately this was only one of many medication mistakes that occurred during her stay.

We needed an attorney to help us with estate planning and medical issues. STEPHEN came recommended…read morefrom a friend. We had a very good experience with this firm. Everything was taken care of timely ..professionally...and with the utmost attention to detail. The office is friendly and will make your experience much better than you might think We highly recommend him for your legal issues.

The best (and most caring, and without question most thorough) elder care law firm in greater…read moreBoston. Years after my consult with them I am still seeing the value.

They are very helpful and I'd recommend them for all your tax/ accounting needs…read more Barry was wonderful to work with:

GOOGLE THIS ESTABLISHMENT: one of the first things that pops up is his indictment for TAX FRAUD in…read more2013. VERY OVERPRICED POOR SERVICE. I was extremely unhappy with the service. I had a question for the receptionist regarding the bottom line of my taxes that were just prepared. She had to go ask Barry the question and his response was I didn't give him that information and need to go home and get it and come back so they could fix the error(I live 35 minutes away). I was adamant and 100% sure that I had given him this information,so I asked to speak with him and he the looked up my file. He then realized I had given him the info and the taxes were in fact correct. He apologized because he didn't really check to see what the receptionist was actually asking but had no qualms about having me drive 35 minutes each way to fix something that didn't need to be fixed because he was to lazy to actually look in to what he was being asked by his employee. I also found his Fee to be completely overpriced and ridiculous.

They make excuses not to come out and see you, only person in the office is competent. All outgoing…read morenurses are horrible and are hard to reach and are too busy to take on any new cases

I requested PALLIATIVE care for my husband as I was crumbling as a caregiver. Care Dimensions came…read morein and treated him as END-OF-LIFE, stopped all his meds, told me I could not take him for back surgery to ease his pain and that I should pay someone they provided to watch him overnight at $$ per hour. They gave me morphene to administer for his pain. Luckily I ended the connection within a week or he would have been dead. My husband subsequently had successful spinal surgery and lived another nine years pain-free! I would never recommend this company.

We use All Hours Home Healthcare to help with our father who has dementia and can't be left alone…read more Chuck is a lifesaver! Not only do we feel comfortable leaving Dad with Chuck, Dad really enjoys his company. When we have any questions on medications, Chuck answers them. Chuck makes this difficult time easier.

From the owner: Help at home, not only nursing and home health aides but also handyman and assistance with…read moreeverything you need help with around the house. Handyman services, pets and transportation. Staff Pharmacist and Nurse Practitioner as well as Physical Therapy. We want to keep you happy, and safe at home for as long as possible. You have worked hard to make a house a home... now stay there for as long as you like with our help.