Professional, reliable, and very thorough!…read more My elderly grandparents have been using Minute Women house cleaning services for the past 8 years, and they could not be more satisfied with their work. It is extremely easy to set up an appointment, and they are usually there the same day or the next day. Once you find a cleaner you really like, they will send the same one back every time (ours is Tina). They are also flexible with whether or not you want to be home for the visit. Or you can just hide a key somewhere for them to find. Like the other reviewers said, when you get home, everything is in its place, and there is no worry that something may be missing. They will do any type of deep cleaning that you need including interior windows, inside and outside of cabinets and appliances, vacuum, mop dust, ceiling fans, emptying the trash, making the bed and bathrooms of course. This is especially helpful for homes that are too large for one person to clean alone. My grandparents really just use them for the deep cleaning about every 2 weeks. My grandparents say it takes about 3 hours for them to clean their 4 bedroom, 3 bathroom house, about 2500 square feet. But the best part is that they can also rotate rooms, so for the rooms that are rarely used, like guest rooms and bathrooms, you can opt to have them cleaned every other visit. Be sure to call when they are not on lunch, or else it might be difficult to reach someone immediately. We highly recommend this service!

Moving from one state to another is stressful enough without having to worry about cleaning up my…read morenew place. Hopefully the landlord or previous tenants did a good job, but if you want to be sure you're moving into a clean place, hire these guys. I hit Yelp and found great reviews for Minute Women and didn't even hesitate. Not only am I incredibly pleased with the results, I would suggest them to anyone I know that's looking for a professional cleaning service. They take pride in their performance, they want to do a good job and it's not just about getting paid. I don't know about you, but I appreciate that. Don't skip over them!

Do not waste your time with them. Poor quality aides and really bad management. Can not say enough…read moreabout the really poor treatment my wife received. Treated her like a piece of meat rather than a disabled, bedridden senior citizen.

Owner was initially responsive, but after two conversations and a request for pricing, she has gone…read moreMIA. If they are too busy or the case is not one they can take on, the professional thing to do would be to tell me. Instead, I left a message asking for pricing and, when I called again, the owner answered the phone, she promised to call back, but never did. That was weeks ago. Makes me wonder if Excelled would be responsive or close the loop if issues came up while working with them. Gave 2 stars instead of 1 since they were nice in those initial conversations, but heads up that they may just disappear after that so I don't know if they can be relied upon.

I received a brochure from Excelled Care from my Mothers independent living facility. I left a…read moremessage and never received a call back. I told the facility and they said this has been reported by other families.

I reached out to the owner of Assisting Hands Home Care while attending a professional conference,…read morewhere I spoke with the Director of Development. At the time, my aunt was undergoing chemotherapy for a recent cancer diagnosis and was receiving in-home support from another care management company in the same market. Unfortunately, that provider was clearly taking advantage of the situation--the billing was excessive and resembled a law firm's itemized invoices. As a result, I immediately began searching for an alternative home care provider. From my very first interaction with Assisting Hands, the experience was outstanding. Every member of the team went above and beyond, providing professionalism, compassion, and genuine care during an incredibly difficult period for our family. We used Assisting Hands for several months, and my aunt truly loved every caregiver who visited her. Sadly, my aunt ultimately lost her battle with cancer. However, because of the exceptional care provided by Assisting Hands, we were able to bring her home for her final days, which meant everything to our family. The Director of Development even came out on a Friday night to personally coordinate with the hospice nurse from Good Shepherd Hospice and review the care plan. That level of dedication is rare. Assisting Hands treated us as far more than clients--we felt like family. Their compassion, concern, and humanity made an extraordinarily painful time more manageable. I cannot say enough about how much their care meant to us, and I would recommend Assisting Hands without hesitation to anyone in need of high-quality home care. Sincerely, Joe Garvin

I hired Assisting Hands for a very complex client of mine that requires a lot of care and patience…read more I have worked in the healthcare field for over 10 years and have extremely high standards and expectations of the Agency's I connect clients with. I am beyond impressed with the care, coordination, prompt follow up and communication amongst all the staff at AH thus far. Elayna who is the director of client care responds to my emails 24/7 and constantly updates me and keeps me in the loop so I am informed at all times. She is professional, diligent and extremely efficient. Esther and Cindy are also very special people. On the first day of hire, Ester was accompanied by Cindy for few hours to make sure she was set up for success during her new assignment. This speaks to the caliber of care and expectations of AH. Prior to coming to the condo, Cindy met my client at the rehab to review nursing education and care plans so the discharge would be smooth and successful. This really speaks to the philosophy of AH making sure that the companions are comfortable, competent and safe during assignments and not just sending them in blind. Both Cindy and Ester connected with him immediately and treated him with the utmost respect and kindness. I can't recommend Assisting Hands enough, and look forward to continue to work with them in the future

I was so fortunate to stumble across Home Sweet Home Care Solutions. After having surgery I really…read moreneeded some help and Helena was the best. She came a few times a week and helped with meal preparation, food shopping, laundry and other daily household needs. She was a joy to have around and I looked forward to her visits. Having her come brightened my day and eased my family's concerns while I recuperated. It was definitely one of the best decisions I made.

From the owner: Personalized fully Insured & Bonded Non -medical Home Care Company…read more Specializing in providing a full range of in home support services to enable our clients to remain safe while receiving high quality care in their own home. Services include Homemaking , Meal Prep , shopping , errands , transportation to appointments, advocacy case management , medication reminders , assistance with bathing / dressing , assistance with activities of daily living. Experienced in the care of Moms & new babies , post operative care , senior care , hospice care , Alzheimer's, Dementia .

My mom passed away in June 2026. I was really grateful for the care she received in her final days…read more The staff was excellent and handled a difficult situation with as much compassion as possible when delivering bad news. I also appreciated their honesty when we were deciding on next steps. I cannot rate this organization any higher.

The staff here is incredibly friendly, helpful, and caring. I have no complaints whatsoever. It was…read morea peaceful place to spend the last few days I had with my dad.

Visiting Angels are great people to work with. They are very responsive to requests and able to…read moreprovide advice and help tailored to our mother's needs.

I use Visiting Angels to look after my mother while I live overseas. So far I am overwhelmed at…read morethe response my mother has had to the quality of care she receives. The people who look after my mother are incredibly kind and loving. We've used other agencies and had other folks in our home that are just there to go through the motions... Visiting Angels provide TRUE companionship for the elderly. They talk, the listen, they care and the respond. Most importantly for me is that I have a great caseworker who keeps me in the loop with things that occur in the house. She is a great resource for suggestions on how to handle tricky situations and also a great resource to coordinate things like food deliveries and other things that take place in the house while I am away. If you are reading this you have a loved one that needs support, it is a stressful situation and you sometimes feel like anything you do will be a mistake. I'm here to say that Visiting Angels eliminated so much of that anxiety for my family. Please engage with them and see how they can do the same for you.

This agency is a joke very unprofessional it's unacceptable I had a interview with Joel 3 weeks ago…read moreand he's never got back to me since lmao they tried to contact me saying that my reference was not picking up the phone so I provided a new reference and never hear back from Them this place is SCAM!!!!!! I do not recommend anyone to go through the night mare experience that I had with them lmao a joke literally I'm exposing them on every social media platform. Next I will be reporting them on yelp This is not right This place needs to be shut down. It's not OK to take documents from people and then ghost them that's not ok at all

We hired Privatus night aides to care for my very sick mother in the hospital overnight, as a…read moresupplement to their regular staff. Privatus sent about 8 different people over the course of about two weeks. Some were helpful. Some were definitely not. The hospital staff and my mother reported that Ernest was asleep at various times one night. We were shocked to learn this and, of course, promptly cancelled all future services from them. To make matters worse, they charged us $432 for the following night when nobody worked for us, saying that we didn't cancel with enough notice. Despite sending me bills for prior charges, they did not send me a bill last month for this last $432 charge. I only found out that they charged me for this when I recently asked them about my credit card charges. I don't appreciate companies that secretly charge your credit card and only send bills when you ask for an accounting.

I was a patient at the CareOne facility in Lexington for a little more than three months while…read morerecuperating from a broken ankle in one leg and a serious infection in the other leg. My overall opinion of the treatment I received was excellent. The nursing staff provided outstanding care seven days a week. Experts from other local hospitals would visit when a second opinion or another level of expertise was required. The therapy department at CareOne in Lexington has a well-deserved reputation for effective treatment and results. Both the physical and occupational therapists excelled at setting goals for me and working diligently to help me achieve them. The food was surprisingly good. The kitchen staff records your preferences and needs when you first arrive and three times a day, they provide nutritious and enjoyable meals. There are always several choices to choose from. Special note has to be made here for Mark, the recreational director, who is amazing. He knows everyone's name in this large facility and always has a smile while he engages patients with endless games, movies, special holiday events, and even live music once or twice a month. The last performer I heard before I left was a well-known Elvis Impersonator and he put on a fantastic show! Mark's loving and upbeat personality is a powerful medicine you can't dismiss. I also want to single out the executive director of this complex facility, Ryan, who has skillfully hired some of the best nurses and aids in the area. While I am certainly glad to be home and walking on my own two feet again, I miss some of the wonderful friendships I enjoyed at CareOne in Lexington. Also, getting a warm breakfast served in bed every morning at 8 a.m. was nice, too!

I stayed at CareOne Lexington from Friday, 2/27/26 to Wednesday, 3/4/26. Let me start with what's…read moregood about the place: Helga, V., Marvin, Sandy, Lydia, Irene, and Jae. These nurses and aides are genuinely kind people working above and beyond in a hellishly penny-pinching for-profit nursing home that has clearly experienced years of top-down CEO neglect. They do this as the physical plant literally falls apart around them (see photos). If it were not for these caring people, I doubt I would have survived my stay. Nurse Helga is wonderful. On Friday, staff from the cafeteria brought me the meal plan for the week. It consisted of meat for breakfast, lunch, and dinner. I explained I was vegetarian and asked for the relevant meal plan. Staff had never heard of such a thing. They sent me a salad (see photo). It consisted of half a tomato, some lettuce leaves, and onion. I was supposed to be eating plenty of calories and healing after surgery, but this "meal" was under 100 calories - a starvation diet. I showed Helga about catastrophically non-nutritive meal. Out of the goodness of her heart, she bought me a vegetarian bowl at Qdoba. It was delicious. I was deeply touched by this act of extreme kindness. I asked to pay her back, and she wouldn't take my money. Helga is an angel on earth. Incredibly, once Helga was off for the weekend, I had to continue to beg staff for a non-starvation diet. They continued to send me food that amounted to under 600 calories per day. I called Robby, the dietician, but he was off for the weekend. I was hungry and dizzy. A kind nurse got me a bargain-basement Ensure knock-off, but it was lukewarm and tasted bad, so I threw it up. On Saturday, I called friends to let them know I was starving. On Sunday, my friend Julianne came with hummus and pita. On Monday, my friend Dennis came with food that my friend Amy bought. On Monday, when staff started bringing actual vegetarian food (bargain-basement Cheerios, the egg glop that comes frozen in large containers), it was so disgusting and full of chemicals that I threw it up, every time. This meant that I kept losing my medication. (I'm on over a dozen meds a day due to severe neurological and autoimmune disease.) I brought the electolytes my neurologist told me to take three times a day for orthostatic intolerance, but I was never able to get staff to bring me a container to mix them up in, so I became progressively dizzier and more dehydrated throughout my stay. Also: 1) I was told to call Jen, the discharge planner, Wednesday, 3/4 at 10:00 am. I did so. I let staff know that my ride was coming at 2 pm. Four hours later, my ride came, and Jen had still not returned my call. Staff was surprised that she never got back to me. Today, Friday, 3/6, I called her again, because I don't know if I'm still supposed to be taking antibiotics that they gave me at CareOne. Jen has never returned my calls, and I have received no discharge planning. Does she still work there? 2) Social work asked if I needed services at home. I told them that I applied for a home health aide through MassAbility in 2024, and that I have not yet received those services, despite being over 90 percent bedbound and 95% housebound due to neurological disability. (MassAbility gave my case to Elara Caring. Elara Caring has not provided the home health aide that they are required to send me.) Social work said they would try to get me services at home. I never heard back from social work. I called them today, 3/6, to ask what services they found. I still haven't heard back, and I have received no services, including the home help and the post-surgery nursing care I requested while at Care One. 3) The call alarm at the nurse's station typically rings for 35 minutes or longer. It turns off for a couple minutes... then starts back up. My neurological disease comes with severe sensory limitations. I was in the room next to the nurse's desk, with its constant beeping, for my entire stay. I had a severe migraine every day. This is not the nurses' fault. It's the fault of CareOne for understaffing to the point where the call alarm barely ever stops. 4) There was no phone reception in Rm 125P where I stayed. When I needed to beg friends for food or ask my surgeon what to do about the fact that I couldn't stop throwing up, I had to walk far to use the phone. Given that I wasn't allowed to treat my orthostatic intolerance in keeping with my neurologist's directions, this was dangerous. 5) My room was extremely bright even in the middle of the night. This is because there was a huge chandelier outside my window that was kept on all night. The meager shade did almost nothing to block the light. This added to my constant exhaustion and migraine. 6) The issues documented in the photos (exposed wires, insufficient calories, patients being forced to hop in and out of bed to manage their own light soon after abdominal surgery) are dangerous. DO NOT SEND A LOVED ONE HERE.

I worked for and have used Competent Care at Home. I am very impressed by their services. Elizabeth…read moreFoley and Nancy Parziale are amazing and really take the time to listen and provide great care for your loved ones. I highly recommend using them!