My mother was recently under Nashoba Nursing's care for hospice. They were unable to control my…read moremother's pain at home. While we had a caring nurse, the nurses in general are extremely inexperienced when it comes to end of life care. There was disconnect between the nursing providers and the medical director. This hospice has no contracts in place with nursing homes, hospice houses or hospital facilities. This means if they are unable to control your loved one's pain at home, they do not have relationships with inpatient providers and the family will be on their own. This was not a consideration our family thought to consider when selecting a hospice provider. This hospice also cannot offer IV medication administration in the home so we were forced to administer massive amounts of oral and rectal medications to try achieve a level of comfort for my mom which we never did. Ultimately we had to put my mom back in a hospital for pain control. We were directed to a specific facility out of our community because we were told there WAS a contract in place and that would ensure smooth transition and continuity of care. Upon arrival to the hospital we were informed no such contract was in place. Nashoba Nursing Services & Hospice essentially abandoned my family at the worst and most critical hours. My mother passed in the hospital less than 24 hours later. It has been nearly a week and we never heard from hospice again. Do your homework. Look online at senioradvice.com and the HPCFM to find reviews of other services. Also consider a service where hospice is their primary business. This company is more of a home health service than a hospice,

I recently had knee surgery and received home visits from a nurse and physical therapists. I cannot…read morepraise them enough for their kindness and compassion, but, most importantly, for their knowledge in helping their patients receive all the help they need to be successful. They are very courteous, have wonderful suggestions and guide their patients so they can enjoy what they have to offer. I was pleasantly surprised to meet the caring employees who are not just caretakers, but love what they do and are true clinicians offering their support because they like to help people. I highly recommend this agency.

Old Stinky P. spent two weeks at this facility after coming from Spaulding. Was not expecting much…read moreconsidering the comprehensive care he got at the other rehab. The facility is quiet and quite clean and pleasant. Luckily, Stinky got a room to himself even though it was a room for two patients. Wicked lucky! The nursing care was quite good and attentive for the most part. The nurse that worked during the day was very good, and am sorry, forgot her name. The nurses that worked during the evening shifts were awesome. RN,s Ed and Martin could not have been nicer and more attentive to the cranky old dude. The only slight downside was that a few of the aides were not all that great and a bit difficult, but most were ok. They did seem to work hard though. Stinky knows it is not the easiest job. They PT staff were very nice and were very good with their skills. The food was actually quite decent though and they seemed to want to please. That being said, Stinky would not want to spend another two weeks here if he didn't have to, but if he did have to he would put this at the top of the list of placement preferences.

Lasell Village is living proof that bigger isn't always better. For many years, it operated like a…read morereal community. Then, leadership decided to expand, causing years of disruption to current residents that continue today. They were asked for their input and it was largely ignored. In an effort to keep up with nearby for-profit independent living facilities, this non-profit has become indistinguishable from them--with one important exception: the staff remain exceptional. That's why this review gets two stars instead of one. But the leadership has made decisions that, in our experience, prioritize profit over community and the health and welfare of residents. When the project is finally complete, it may well be a gleaming palace but at a real cost.