1. Assisting Hands Home Care

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Lexington, MA

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Assisting Hands Home Care

5.0 (4 reviews)
Open • Open 24 hours

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Complete Private Home Care

Complete Private Home Care

5.0(2 reviews)
26.7 mi

Yes Five Stars. Not given lightly. My father first used this company because of a friend's…read morerecommendation a year ago. He had just had a pace-maker installed and needed help at home. Complete Private Home Care sent out various people to handle everything we needed, carefully following his Primary Care Physician's list. This included an initial consult with Sue and then Danielle the nurse in charge of all the other aides and therapists. I know their names because I had to use them again after my father ended up in the hospital again this time with pneumonia. I didn't have much experience with home health workers when I hired Complete Home Health. However because of my age (mid 50s) I have had too much experience with my friend's parent's aides and assisted living situations. Also I had to oversee aides in Texas for my grandparents. So while I had not personally hired but one aide before (freelance--without an agency--also a friend's recommendation) I do feel able to award those five stars. What sets them apart? First they are very professional. I think perhaps because they are a smaller company, they are on top of each of their clients. They always knew who I was, and who my dad was and which workers were involved in his care. The co-ordinator Jon has a handle on all the clients. Next, the Administrative nurse has a great list of caregivers she can call upon. My father had problems swallowing and was prone to inhalation pneumonia, the therapists helped him learn strategies for eating. Physical therapists taught him to get him up walking again, home assessors came for safety. Further, they took a huge load from my shoulders by communicating with my father's Primary Care Physician at Harvard, so I did not need to still be in charge of all that on top of all the rest I was in charge of. Finally, all the people were loving and I never worried someone would steal from us or hurt my dad. They demonstrated far more patience than frankly, I had left in me. They suggested intelligent solutions to home problems such as different pill containers, cutting back shrubs for ease on stairs, removing certain roll around chairs, etc. They responded Immediately, and were able to be at the house within 4 hours of suddenly learning he was being released from rehab. When I was forced to hire them for out of pocket 24 hour care, they were able to make this far more affordable by charging for blocks of hours. Because we had installed 2 Drop-cams we could see that the 24 hour aides were never more than 20 feet away. This is a fabulous company. Hire them and feel safe. If you are like me, you need it.

Complete VNA was unbelievable. They cared for my dad with the utmost professionalism and…read morecompassion. I am a registered nurse, and I was blown away with the level of communication with my family and the quality of care. I'd recommend them to anyone. Awesome agency!

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Complete Private Home Care
Complete Private Home Care
Complete Private Home Care

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ABC Home Healthcare Professionals - When it comes to home care, trust the professionals.

ABC Home Healthcare Professionals

2.6(10 reviews)
9.0 mi

Yes, Flu season is around it was nice that found help, ASAP. You got to see someone as soon as…read morepossible, and the cost was effective. I'm glad you got the care. I believe the office was very efficient. You where very well taking care of. Everything went smoothly!

I had two workers from ABC Homecare in 2021, from February to May. The First homemaker went…read moreshopping and was supposed to help with homemaking. When asked to vacuum,, this worker started slamming the interior doors quite forcefully. She also began ti slam the front door whenever she left. I began to feel frightened. I asked for someone else. The second person the company sent, arrived with a supervisor and I was told she was a Personal Care Assistant. She said we ad worked at 2 local nursing homes, but didn't fit in and was not given enough hours of work. After a few months, M. said she was leaving the ABC Homecare Agency because they did not give her a sufficient number of hours each week. The next to the last Friday that M. came to my home, I noticed that over $500.00 in cash was missing. The following Tuesday, when she came I told her about the missing money and that I had left the door unlocked so she could get into the house when returning with groceries. M. then told me that another woman on the same street as I lived had someone come in and take money when the door was not locked. The following Friday, M. called to say her grandmother had died and she would not be coming. I called the agency to ask if another worker could come the following Tuesday to grocery shop. The agency was not aware M. had not come to my home that day. I reported the theft of my money to the agency the following week and also to Senior Care. Several days later I questioned ABC again about M.'s possible theft of my cash and they said they would report the theft to Massachusetts Department of Professional licensing Bureau. That was the extent of any assistance they offered; ABC Homecare Agency, The Police Department or Senior Care. I paid copays for the assistance I received through Senior Care. Isn't there anyway I can get my money back from one of the agencies who were responsible for sending this person into my home? It does not seem fair. Governor Charles Baker stated of television that his administrations had taken excellent care of the elders in our state through the pandemic. This was just early in June. Senior meals of Wheels have become very poor in quality during the pandemic. Other services have suffered from substantially reduced quality. Unhappy and Robbed

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ABC Home Healthcare Professionals - Let ABC Home Healthcare help keep you safe at home.

Let ABC Home Healthcare help keep you safe at home.

ABC Home Healthcare Professionals - ABC is a family business started by a Nurse Practitioner and managed by Certified Geriatric Care Managers. Call us today.

ABC is a family business started by a Nurse Practitioner and managed by Certified Geriatric Care Managers. Call us today.

ABC Home Healthcare Professionals

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Assisting Hands Home Care - homehealthcare - Updated October 2026

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