The owner of this office was beyond rude! I was treated so poorly and I am surprised they are…read morestill in business. If fabricating things to keep business is common, then I guess he's doing the right thing. The office is not professional, and I would not trust them to employ competent people to be with a precious family member! Ever! I had to give 1 star because I was not allowed to give 0.

My 88 year old mother had a benign brain tumor removed, needed help after discharge from the rehab…read morehospital. On a very positive recommendation we contacted Home Instead Senior Care of Lexington. Julie-Ann Cormier, who is a nurse and the owner, was absolutely delightful to deal with. She and her staff were attentive, flexible, punctual and on time for every appointment. Fortunately my mother only needed help for about 2 weeks, but they sent terrific, professional and caring staff. Even their paperwork was handled in a timely fashion. I would highly recommend this service!

I was very nervous about live in care but decided that my dad being at home would be better for him…read moreand ultimately give him better care than a nursing home. The agency came highly recommended by others that used them. My dad received the most amazing care from Gladys who works for Commonwealth. In addition, the agency was extremely responsive w/extra help we needed with my dad on a moments notIce. They made the last six months of my dad's life the most comfortable for both him and me. I am extremely grateful for the unbelievable care he received.

We signed up for them hoping the cheapest price allows us to save some money and get good care for…read moremy mother-in-law. What a mistake! One more time - you get what you pay for!!! There was a lot of turnover, and caregivers were quite incompetent unable to perform simple tasks or simply follow directions. The owner Scott is a nice guy but there is nobody else there who deserves our respect.

Terribly unreliable. The aides either show up late or don't show up. They call at the very last…read moreminute to say they're not coming. My brother had to take a leave of absence because they were so unreliable. They use the excuse that they have kid's...don't most of us have kid's. Can you imagine if you told your boss you have kid's and can't show up to do your job?? Yes things come up but this is every week. Do better home health care. Apparently, they don't practice what they advertise.​

cannot speak highly enough about this home care agency and the incredible support they provided for…read moremy uncle. From day one, their team showed genuine compassion, professionalism, and dedication. They took the time to understand his health issues and created a care plan that made him feel safe, supported, and respected. One of the biggest challenges for our family was managing his medications, and the caregivers handled this with absolute precision and care. They were always attentive, organized, and patient--making sure he stayed on track and fully explaining anything he didn't understand. It gave our entire family peace of mind knowing he was in such capable hands. Beyond the medical support, the caregivers treated my uncle with warmth and kindness. They listened to him, encouraged him, and made his days brighter. It's rare to find a team that combines skill, compassion, and reliability so seamlessly. I am truly grateful for everything they've done. If you're looking for a home care agency that goes above and beyond, this is the one you can trust.

I can't say enough about Advanced Care. Our Mother in law needed help and we did not want to put…read moreher in a nursing home. I called Advanced Care, they were immediately responsive and have continued to be. Because of my Mother in law's unique condition I was promised she would be placed with an aide that was both understanding and knowledgeable and she definitely is. Her laundry is being done and grocery shopping is no longer something I have to try and fit in my busy schedule. Bathing was a big issue and struggle and I am thrilled that she is agreeing to it and she looks and feels great because of the care she has been receiving . A nurse comes to visit her once a month which i think is an added bonus and really gives us a peace of mind. I highly recommend this company.

Vitra Health was very supportive of my niece, met with us monthly and were available for questions…read moreand services.. I would highly recommend their services due to the responsiveness of staff even through transition to two new case managers services weee seamless. Lily and Marie weee great to work with

We were most impressed with the staff as we were guided through the home health care process…read moreoffering post surgery support. The aide who came to our home for two weeks was professional, knowledgeable, responsible and a gentle presence. We highly recommend Always Here Home Care.

I can't say enough good things about Always Here! From my very first interaction with Brooke to…read morethe aides they send us. They are professional, thoughtful, caring. We have worked with Always here since early 2020 to assist my 101 yr old mum. She gets around well for her age, she has become quite forgetful and needs more and more assistance. They have been able to scale up and down very quickly depending on our needs. The support helps my mum and my sister, the primary caregiver. The service is costly, but we are getting what we pay for. Thank you to the team!!

Traditions Home Health Services placed a Live-in caregiver at my house in November and it's the…read morebest decision I could have made! Dora is my CNA and she is so helpful and kind to me . When I call the office I speak to Jen and or Pam and they always take care whatever I need immediately. This company understands how to provide amazing care all around. Thank you to each of you.

At a really difficult time for our family, I am so grateful to have found and hired Traditions Home…read moreHealth Services in Canton to care for my grandmother. After my grandfather passed she was so anxious and depressed about the possibility of being put in a nursing home. After a lot of phone calls and research, I ended up speaking to Traditions and hired them to provide live in home care for my grandmother. The care she received was better than I had hoped and she is thriving because she was able to continue to live in her own home. The caregivers provided exceptional care and the fact that she was able to stay in her own home has been such a blessing. I would highly recommend this agency to anyone.

I hired Preferred Care last fall and worked with one home health aide who worked for me for about 6…read moreweeks, before SHE STOLE MY CAR AND TOTALED IT in a wreckless accident! The company failed to perform an adquate reference check on this person, who had no business caring for older, sick, and vulnerable seniors. The "background check" done for this perpetrator was careless and incomplete. I, myself, just had to Google their name and address to uncover 2 ADDITIONAL previous arrests, which should have caught the owner's attention and prevented him from hiring her in the first place! Preferred Care was irresponsible for placing her in my home. I plan to take them to court if they fail to settle their debt with me. Wendy M.

Preferred Care at Home (PCAH) is everything I could ask for in a major time of need! When my…read more81-year-old father needed to undergo emergency heart surgery a few months ago, I was suddenly scrambling to find qualified and caring in-home support services to support him as he slowly regained his post-surgical independence and mobility. I made several calls based on online searches and reviews, but Brent at PCAH stood out immediately as being above-and-beyond typical in-home services. He responded to my inquiries immediately (within the same day, while I was waiting in the hospital during my dad's operation) and he spent time with me, both on the phone and in-person, patiently gathering information about our specific family situation and needs. I felt, and still feel, like he really understands my concerns when it comes to finding the right care for my father. He took the time to meet my father in the hospital and pair us up with the RIGHT caregiver - someone who would encourage my dad's recovery and provide companionship in a deeply vulnerable time. The PCAH caregiver Brent found for us is an absolute angel - a bright light in what could have otherwise been a horrific time for our family. She treats my dad and our family with so much kindness and respect - they cook together, they pray together, and I can see my dad's confidence and mobility improving steadily with her support. He looks forward to her visits and she allows me to return to my own work/life with the peace of mind that my dad is well cared-for when I'm away. In addition, as my dad continues regaining some independent mobility and our care needs shift, PCAH has been extremely flexible and easy to work with in adjusting our caregiver's schedule. I recommend PCAH to anyone who wants to support their aging parent in a home-setting. I cannot thank PCAH (and Brent) enough for taking so much time and care to help us out.

Yes Five Stars. Not given lightly. My father first used this company because of a friend's…read morerecommendation a year ago. He had just had a pace-maker installed and needed help at home. Complete Private Home Care sent out various people to handle everything we needed, carefully following his Primary Care Physician's list. This included an initial consult with Sue and then Danielle the nurse in charge of all the other aides and therapists. I know their names because I had to use them again after my father ended up in the hospital again this time with pneumonia. I didn't have much experience with home health workers when I hired Complete Home Health. However because of my age (mid 50s) I have had too much experience with my friend's parent's aides and assisted living situations. Also I had to oversee aides in Texas for my grandparents. So while I had not personally hired but one aide before (freelance--without an agency--also a friend's recommendation) I do feel able to award those five stars. What sets them apart? First they are very professional. I think perhaps because they are a smaller company, they are on top of each of their clients. They always knew who I was, and who my dad was and which workers were involved in his care. The co-ordinator Jon has a handle on all the clients. Next, the Administrative nurse has a great list of caregivers she can call upon. My father had problems swallowing and was prone to inhalation pneumonia, the therapists helped him learn strategies for eating. Physical therapists taught him to get him up walking again, home assessors came for safety. Further, they took a huge load from my shoulders by communicating with my father's Primary Care Physician at Harvard, so I did not need to still be in charge of all that on top of all the rest I was in charge of. Finally, all the people were loving and I never worried someone would steal from us or hurt my dad. They demonstrated far more patience than frankly, I had left in me. They suggested intelligent solutions to home problems such as different pill containers, cutting back shrubs for ease on stairs, removing certain roll around chairs, etc. They responded Immediately, and were able to be at the house within 4 hours of suddenly learning he was being released from rehab. When I was forced to hire them for out of pocket 24 hour care, they were able to make this far more affordable by charging for blocks of hours. Because we had installed 2 Drop-cams we could see that the 24 hour aides were never more than 20 feet away. This is a fabulous company. Hire them and feel safe. If you are like me, you need it.

Complete VNA was unbelievable. They cared for my dad with the utmost professionalism and…read morecompassion. I am a registered nurse, and I was blown away with the level of communication with my family and the quality of care. I'd recommend them to anyone. Awesome agency!