Stayed at a hotel nearby and decided to take a stroll to see what local restaurants there are. This one piqued my interest because it marketed fresh fish. If my review were solely based on the food, it would be great. However, my dining experience was dampened by the horrible service.
I've been traveling throughout Portugal for a week and have had stellar service everywhere, but this restaurant is deceiving. They hand you plates of food that you don't order. It dawned on me halfway through the meal to ask if it was included. I found out the dishes of salads and grilled veggies galore that they give you, aren't included (aside from the potatoes).
In addition, despite my efforts to communicate with them in broken up Portuguese, they made very little attempts to address any questions. I was bounced around between the waiter and the chefs inside.
Most of the fish is market price and it's up to their discretion of how much your bill is. When I asked how much it would be, they shooed me to my table.
The final straw was that they weren't honest with the bill. They added things that we didn't order and didn't take it off until I mentioned it. They also added a bunch of unexplained charges totaling about €25, which hasn't been my experience at other restaurants in Portugal. When I inquired about it, they just shrugged it off and said they don't understand why it's on there, but making no effort to explain it or take it off the bill.
Im sure there are plenty of other places in Lisbon with just as great of food, but much better service. I wouldn't recommend this place to tourists or people who aren't fluent in Portuguese. They will take advantage of you. read more