Jon provided amazing customer service! His staff was courteous and prompt for both of our service…read morecalls. Jon continued to follow up between visits and even after completing the job. I highly recommend this company because the owner really cares about your satisfaction.

He left black marks on my sink and backsplash and made no effort to…read more remove them. The sink lacks the drain closure. I am very disappointed.

I woke up on a Friday, after days of friends and family helping me with my kitchen drain gurgling…read moreissues to water on my kitchen floor. I called Frank's was greeted with a wonderful plumber within two hours. He came was very professional, considerate of my home and reviewed the issue. He instantly went to work completed the repair within one hour and no more gurgling. I was satisfied & he was on his way. Tyvm Mr. Plumber

Kevin and his crew did an amazing job! Excellent communication throughout, did a phenomenal job and…read morenotified of everything and upcoming finishing to replace pavement at a later date.

Came in and diagnosed a lot of our issues but they never got back to us with an estimate to fix…read morethem. All of my messages asking about the estimate were marked "read" but not responded to for now almost two weeks. Sucks but it is what it is. Edit: To respond to the reply from the business owner (because I'm will come with receipts), we called because it was 52 degrees and dropping in our house where we have animals. The furnace was running but not working. The guy came and told us to take up the carpet the seller placed over a vent that was causing our furnace to overheat and it started heating up immediately. And as for the state of our house, we did have numerous piles of boxes as we had just moved in a few days previous. Insinuating we're messy or something was extremely unprofessional and rude. Also I attached a picture of the time he offered us that was 4-6pm, he makes it sound like they came out at 8pm to fix it. I already messaged him privately telling him if he had come to me and told me he thought three stars was more fair I would have changed it but after that response he earned a one star. Edit 2: I did want to point out one last thing, even if we hadn't just moved in and we were just box hoarders or something it's a really awful mindset to have that we don't deserve y'all to come out and fix our heating when it's close to or in the negatives outside. I truly hope you can treat people with more kindness.

Furnace started malfunctioning on a Saturday night, Joel was very responsive and helped diagnosis…read morethe issue. Arrived at scheduled time, repaired furnace, and provided insight on my future upgrade queries. Pricing was upfront and reasonable.

Jake did a great job fixing our kitchen sink! There was a lot of work to be done, and he completed…read morethe job efficiently and thoroughly.

Before I called Jeffrey Plumbing I did a lot of research on what my plumbing issue actually was. I…read morecalled the Town of Amherst Sewer Dept and had them put a camera down the main line and see if they could see what the problem was where my tap came into the main line. It ended up being there was major tree roots imbedded in the clay sewer lines that were originally used when my house was built. Why they would use clay pipes back then is beyond me...they are easily breakable, porous, and almost anything can infiltrate through the joints or breaks in these pipes like tree roots! Thank goodness PVC is used now. Needless to say I got a few estimates and ended up going with Jeffrey Plumbing to do the entire sewer line replacement from the house to the main line which is near the street. They came over and gave me a thorough explanation of what needed to be done in great detail, they inserted a camera in my line to show me the roots and cracks (basically there was a pen diameter size space of flow that's how many roots were in there), and answered all of my questions (and I ask alot of questions lol). I was highly impressed by the professionalism and honesty of Jeffrey Plumbing from the start. The job was then performed and it was completed in one day! They did a fantastic job! This is a family business and Jeffrey and his sons perform all the work. It's extremely hard to find honest, hardworking, knowledgeable, skilled, competent and straight forward tradesmen these days...I HIGHLY RECOMMEND Jeffrey Plumbing!

This company super bad, replaced a used AC starting capacitor charged me more than$400. The part…read moreonly less than $20. Don't use any service from sunbeam. Also they refuse to provide invoice or receipt, I called them several times, and laterly I gave up, please everyone avoid this cheating company!!!

After feeling the humidity going sky high and my thermostat reading 75°…read moreI noticed my carpet in spare room was wet, so I opened the furnace room panel and it was all wet and dripping on the floor into the room next to it. The guy who serviced it last did a bad solder job so they finally fixed it 2 days ago. 4 different ppl have worked on it! If it leaks again and my carpet gets moldy I'm gonna get a new carpet at their expense

I have been using Sullivan for many years and have always been treated like my business mattered…read more The professionalism from all the workers makes this a great business to use for all my heat and air-conditioning needs. Jerry jr. should be proud of the business that he has developed from the time he was a young kid.

Discovered that HVAC had died, so I contacted Sullivan's for help. All went very smoothly and all…read moreinvolved were professional and courteous

Another company charged us almost 3000.00 to fix our central air. When they couldn't, they skipped…read moreout on us. I called Isaac HVAC and spoke with a rep in Rochester who was very empathetic to our situation. We are seniors with heart conditions and the temp was reaching 98°. We were put on the list for a very short wait time. Jordan came to our rescue. He was polite, on time and very attentive to what we were telling him regarding the air and the problems fixing it. He was done within an hour or so. The price was VERY fair. I am just amazed at the level of honesty, professionalism, courtesy and knowledge that stands behind this company. Isaac HVAC is the best. Hands down. Thank you all so very much.

Nothing sweeter than a repeater!!…read more Great Job to Jordan and the team at Isaac for not only getting the job done right , but also demonstrating urgency in moving my appointment up a day, providing me with a clear explanation of my issue, and being super friendly and polite. Jordan thoroughly inspected my unit and troubleshooted the potential causes for the "weird noise". Once he identified the issue, he quickly checked to see if the needed part was available. He then ventured out in the foot of snow we had,picked up the part and came back and did the install. Great job!! So, again Isaac came through when needed and I appreciate the attention to detail and professionalism demonstrated by Jordan and his support team.

Once again Zenner & Ritter come through! On a cold Saturday afternoon we noticed our house was…read morereally cold, so went to thermostat to raise the heat , and nothing. ( I'll skip the details) around 5:00 being that the furnace is only 6 months old ! I call the Zenner because they installed it and the technician ( very friendly, compassionate and competent ) came around 9:30 pm found that our old humidifier was shorted causing the problem ! He removed the wire from the furnace and we had HEAT !! We are VERY HAPPY with the quick response and repair!!! Hope not to need but will not call anyone else !

They installed an air pump in my home. Their service has been good, their communication strong and…read moretheir willingness to make sure I am a happy customer goes a long way with me. I plan to use them in the future.

Family team that responds to service requests and comes on time? Absolutely. Does quality work? No!…read moreFirst service call didn't fix a simple home issue. Second service call was free but ended up damaging the fixture. Moved on to another plumber who immediately corrected the issue. Would not recommend.

This is a long overdue review but we had John come to help us with what we thought was a simple…read morebackup issue in our basement which turned out to be a complete tear out of all our basement pipes. John and his team were so kind and patient with us when we weren't sure what was going on and explained everything to us. We now have no water in our basement new pipes and a sump pump and we are so thankful! We highly recommend sunset!

Awesome job we are so Happy with our new furnace they did a…read moregreat job very efficient. Explain the process very well very reliable highly highly recommend this company.

Will, with Temperature Experts was quick to respond and resolve our issue ..I would highly…read morerecommend them to friends and family .They were fast and efficient and very affordable we are thankful for there quick and friendly service!!!