Rhona met my husband and I at the door. She was as very welcoming and instantly made us feel…read morewelcome. She offered us coffee, soda, or water. All of the staff were very friendly and funny. Rhona is not shy at all and she love s to chat. I do too!!! My husband had never been to a spa. He enjoyed it and got very relaxed. We will be coming back again it's a very relaxing atmosphere. Thank you Rhona!

I got a Japanese head and scalp massage as a treat to myself and would highly recommend it. They…read morewere so sweet and made me feel right at home! While I made the appointment as a birthday treat to myself to relax, my hair has been so soft and gorgeous since the treatment. I wasn't expecting my hair to feel any different, but it felt and looked great afterwards. The staff there really go out of their way to give you a wonderful experience. Plus they were fun! I left feeling beautiful and relaxed. Thank you Rhona!

Have gone here twice and had a wonderful experience both times! My stylist was Natalie, and she…read morewent above and beyond to make sure the look I was going for was completely matched. Even from our first consultation, we exchanged contact information and before my first appointment had time for me to send pictures from Pinterest of what I wanted my dyed hair to look like. Not only that, but she then did her own looking online to find similar ideas and photos to send to me to really verify that she was certain about the specific look I was going for. You can feel that they really CARE about how your look turns out here, which is a nice feeling - instilled from the first moment I walked in and was immediately offered a drink while I waited on a comfortable couch for my appointment to start. (their shop is SO CUTE.) When it came to actually getting the hair dyed and trimmed, again the process was very communicative and all about MY input on what I wanted, which was great. Natalie also is a joy to talk to and kept me entertained with a string of friendly conversation the whole way through. Price-wise, I have had my hair dyed at a fair amount of places and this was definitely the cheapest, by at least $30-$40 dollars, yet I had not a single complaint with my hair and have been so incredibly happy with how the dyeing turned out. If you want a place that actually listens to your requests and values communication, has a cozy and home-y aesthetic, and is not going to be the biggest burden on your wallet, check out Natalie at Gloss. I certainly had no regrets.

I have had my hair cut at Gloss and so has my 20 year old and we both had such a great experience…read more Love the space, the staff is wonderful. So grateful to have this amazing place nearby!!

Went here for a lash lift after having a not so great experience in Kennybunk. They were GREAT! I…read morewas able to get in super quick. She was so detailed and spent so much time making sure my lashes were perfect. My eyes are annoyingly sensitive and water if someone comes anywhere near them, but she was so patient and understanding. Had such a great experience I booked a manicure for next week!

I have gotten a fill and pedicure so far! I have been twice since moving here and both have been…read moreamazing! I get designs and they have come out GREAT both times! The staff are super friendly and I have had no problems booking appointments!

I am really disappointed by my experience here. Within the first 3 minutes of walking in i could…read morejust feel how unwelcome i was. I suggested i could reschedule and come back another time and they said no they would take care of me. I was so excited for my appointment, something so simple getting a trim to clean up the ends, and i ended up leaving in tears wishing i left when i first questioned the place. They need work on customer service and how to welcome their customers. They didnt charge me which i was thankful for but i think they didnt because they recognized the poor service and bad cut i was left with. I will not be back after this horrible experience nor would i recommend. 1

Gail is a fabulous hair stylist! The shop was upbeat, fun, and had great amenities. The prices are…read morevery reasonable. I'm so glad I found them!

I've been on the hunt for a nail salon, and I think I found it. Very nice entrance with someone to…read moregreet you. While I didn't have an appointment, I was accommodated with an appointment only an hour and 15 minutes later. They have a lot of dip colors and they are grouped together in a way that makes it easy to choose. I had John, and he greeted me right away asking my color and how I liked my nails. He got started by removing my old dip- he meticulously took off each layer, I don't remember the last time that happened. Then he carefully painted and dipped each finger individually- every other place I've gone paints all my nails then dips them. He also used a small brush on each finger dusting off each nail. Sometimes other places use the gel on top of the dip, but they use a regular top coat and I think that lasts better. There are a lot of technician's and as I looked around, each was completely focused on their clients. I highly recommend an appointment, and very highly recommend!

Update: this salon is changing ownership, will be called Beauty & Polish instead. No longer…read moreaccepting House of Nails gift cards after 6/2.

I was in Maine and my eyebrows were perfected in California. Lucky for me, Ruby was there to save…read moreme. I was fortunate to be able to walk in and be seated right away. There is no substitute for a good eyebrow threader and the area is lucky to have her!

I went to Rubys new location on Mussey and it's amazing! It's been incredible to see her growth…read morefrom working at the place at the mall, to a booth at lotus, and now she has her own salon with multiple threaders. My sister and I went together today and had booked Jillian (currently a trainee and a licensed aesthetician), Ruby was already booked up. Jillian is amazing! She was super gentle, especially on eyebrows that have spent way too long without being threaded. Another trainee was watching Jillian and we all learned so much from her! My eyebrows look incredible and they weren't red!! The ambiance of the place is great. There was a Whitney Houston playlist going when we came in and her star spangled banner came on and two older friends were having such a beautiful moment listening to it. Holly and I both commented on her incredible salon chairs, they had a great foot rest and they spin so your threader can use the strongest light and stance. Ruby, congratulations on this amazing achievement! And thank you for sharing your talents with others. Even though it's 1.5 hours away for me, I'm still there.

Had a wonderful shampoo, trim and highlights with Jade. She's newish to cosmetology and she did a…read moregreat job!

I love that this is a full service salon. I can get everything done in one trip and have a glass of…read morewine or a coffee. Audrey is always accommodating, when I forget to schedule a service, she'll add it right on. For the first time in years, I love my gray hair as it always looks exceptional!!! My nails have never looked better and I am Always getting compliments. After my first facial, my skin looked refreshed, as I did too!!! The staff is very friendly and the salon is extremely clean. It's a great break from every day life and stress.

Brought a necklace here recently with a broken clasp. I waited a few minutes as the shop owner was…read morehelping an existing customer. When it was my turn I handed over the jewelry and explained the issue. He looked at it and had it fixed in 2 minutes! This necklace was a gift from my late grandfather, so I'm so happy I can wear it again.

Walter is kind and professional. He checked and replaced my watch battery faster than a jackrabbit…read moreon a date.