This place is at another level compared to the others in town. Great experience. The place is really nice, and they have the appropriate tools/instruments. To me, if the nail salon is using a nail clipper like you use at home, that is a red flag. This place uses the proper instruments like you would see at a podiatrist's office. I had my pedicure from Sue, who was excellent. read more

What a wonderful experience!! It must be a family owned salon. The Thao was able to fit me in day of, I'm traveling out of state and broke a nail. This was the most highly rated nail salon in Kennebunk. read more

New to the area. Received a gift certificate from my son and was very happy with my mani/pedi! I am going back for a second appointment this week! read more

I went here for the first time to get a French tip acrylic set. They looked great in the salon, but literally just a few days later they started lifting at the bottom. By day 7, a few were already falling off completely. It was my first time trying this place and I definitely won't be back. read more

What's the point in booking appt if there gonna make you wait ? Makes no sense I waited 15 minutes into my appointment told them I was leaving they asked if I wanted someone else. What so I could wait some more?! I may look stupid talk about money hungry. They need to get their act together. Never will I be back read more

Updated with a pic after 24 days of getting my nails done. Absolutely going back!! Thanks Tony! read more

Wow! My daughter and I were visiting from Midcoast, and booked mani-pedis for ourselves. Peter cared for my daughter's pedicure while I was in the next chair being treated to a spa mani-pedi by Kim H. my daughter had a special request for her nails, so Thao offered her time and expertise to my daughter's manicure. We felt so special, and could tell that they were giving us their undivided attention during our treatments. We both left feeling like it was our best nail experience since moving to Maine! Thank you! read more

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We went in. It was mother/daughter day. We were separated & I had 2 different pros doing my Pedi/Mani. It was not comfortable & I was dipped at least 6-7 times. Unfortunately a father brought in 2 sons 1 who was super loud, screeching, & making other annoying noises at which time I was having icepick headaches. I wanted out of that chair. It only made our day from par to horrible due to the stressors. If you have a child who is going to be loud & cause stress you should call ahead for a private time or go to a place that is used to noisy behaving clients which is not what you want from a Mani/Pedi visit. Practioners would have been fathers better option. It was a bad day. My daughter's nail pointed toward the right, totally sideways & needed to be redone. She mentioned this but was ignored. It was late appt. times & it was obvious everyone wanted to be done for that day. I totally understand but stop taking any walk-ins if you aren't up for doing a perfect manicure/pedicure. The first dip was only 2 times & 2nd appt. time was 6+. It was unfun & I hoped we had found a new place. Bummer! 1st Pedi was perfect, unrushed & quiet. The man with the sons didn't use common sense, the spa should have told them we are not taking any more clients & it is closing time. Comment on talking in own language, yes, that's uncomfortable. It's like 2 sophomoric friends treating another like a 3rd wheel, this is annoying & not the best in business savvy. Seinfeld Series~~~ "Frank Translates Asian language For Elaine" is a scene from the Seinfeld episode "The Understudy". In this scene, Frank translates for Elaine. read more

Scheduling mishaps: Wait times are to be expected here so be prepared to spend more time here than you 'officially scheduled'. Thao (owner) expects you to wait with patience and without complaining. Unprofessionalism: Thao has tremendous difficulty managing her nail techs as she allows them to use their native language to quietly gossip about clientele directly in front of clientele. The negative vibe amongst the staff throughout the salon is obvious. Lack of expertise: Unfortunately the lack of talent amongst the many nail techs is disappointing as well. You will receive services that are 'higher priced' than other salons yet no better quality than elsewhere. Why pay more for mediocre? Seek a more professional salon. read more

best pedicure I had today here by Kim H. she did a fantastic job. She really took her time and did not rush at all.

My spa pedicure was relaxing. Salon is clean. Massage chairs are great. I went back a few days for a spa manicure. I highly recommend. read more

The Nail Spa by Thao - Spa pedicure - Nail Salons Near Me - Kennebunk, Maine

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I just discovered this place and I love it! Very good service and a beautiful space. They did a great job on my nails and eyebrows.

Great service, clean salon, and quality nail products used by all of the employees. Bright atmosphere where you're in and out with fantastic results. 10/10 read more

Updated review because I tried waxing services. Mani/pedi services are great as always, first waxing experience terrible. I am recovering from my first brow & lip wax there. I told the provider that I only needed a monthly clean-up and had sensitive skin. The skin lifted and one of my eye orbits has bruised entirely, with some red abraded spots in the inside corner of that eye. I'll be looking elsewhere for waxing in the Kennebunk area. I'm sorry to post this review. read more

I love nails by Thao, Kim is always so friendly! She did my did about a week and a half ago and they are still looking great! This place has such a good feel to it and an amazing vibe! I highly recommend to anyone looking for quality nail services! read more

I returned to the Nail Spa after a super positive experience (manicure/pedicure before my wedding). This time, I was disappointed that I had to wait 30 minutes for a pedicure despite having made an appointment. There were a few appointments ahead of mine that were also waiting 30 minutes or more for their service. As always, the employees are super courteous and attentive. They do a great job and the atmosphere and cleanliness is great. Waiting so long for an appointment was really unexpected. read more

I have been going to Nail Spa for a few months, Kim is the best. She takes her time and makes sure your nails are perfect. I travel 30 minutes just to have Kim. read more

I desperately needed a pedicure and after reading the reviews I decided to give this salon a shot and I'm happy I did! This a family owned & operated business that opened its doors a few months ago. They have great customer service and the salon is very clean. This salon was quite busy and they do accept walk ins however, I recommend making an appointment in advance. read more

Just had a mani and pedi by Tony - WOW is all I can say! Winter hands and feet gone! So happy with the service! The new location is beautiful and sunny! Classy as always. Highly recommend will definitely come back! read more

The Nail Spa by Thao - The Nail Spa manicure! - Nail Salons Near Me - Kennebunk, Maine

This salon is wonderful! The staff are so friendly and the salon is immaculate! You can make an appointment online which is great also! I have finally found a place to have mani pedi's. read more

I had my nails done on June 16th....already the polish is chipping off! I paid $75 foot and nails and this is the most I have ever had to pay...... I talked with the ower and she said she would not fix this as it has been two weeks.... I have been having my nails done for years and always get at least 3 full weeks before needing to have it done again....... So buyer beware.... if you are not happy you will get no satisfaction! Bonnie read more

The Spa was clean and I liked I could make an appointment on line. Gel nails were chipping within 24 hours. Very disappointing.

This was my first time I was here for a pedicure I highly recommend it extremely clean and Peter did a fantastic job on my pedicure. I would definitely go back and ask for Peter. read more

Literally the best pedicure I have ever received anywhere! The Nail Spa by Thao in Biddeford is clean, bright, relaxing and professional. It was a first rate experience in every way. I will be back! read more

I made an appointment with Thao 2 1/2 weeks in advance. Arrived at the nail salon to find out she had taken another appointment and put me with an older gentleman that didn't quite seem to know how to do dip nails. He was using the electric drill file and kept cutting my skin. The pictures are of my nails a week out. I really wanted to like this place. Terribly disappointed at the quality especially considering what I was charged and how far I drove to get them done. Won't be back. read more

The Nail Spa by Thao - Nails - Nail Salons Near Me - Kennebunk, Maine

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I went with my grandma and my aunt, all three of us were blown away. The nails looks incredibly profesional and exactly what we wanted. The building was clean and put together which made for a higher quality experience. Definitely will be returning!! read more

Excellent pedi (me) and mani-pedi (my friend) with attention to safety in this time of Covid. Clean place with pleasant service. Pictures of Laura and other Bush women on the wall. read more

I'm not a regular mani-pedi person by any stretch, (think once or twice a year), but decided to treat myself to a pedicure. I selected Nail Spa by Thao based on the reviews and was not disappointed. Salon is immaculate, everyone is very nice, and Jackie did a beautiful job. Decided to go back for a manicure in a few days, which I never do! read more

The nail spa down the street before the new nails by Thao opened had once given me gel acrylics that peeled off the next day. However, I LOVE the new Nail Spa by Thao. Her little girl is so cute. Finally, a good nail spa in Kennebunk! I don't have to drive to biddo anymore. The Acrylic Gel set is reasonably priced and they look beautiful. read more

My favorite nail salon, ever! Thao and her team are friendly and welcoming, the salon is spotless, and there must be over a hundred colors to choose from. I've been going to The Nail Spa for quite a few months now and my nails are stronger and healthier than ever. I get a dip manicure every two weeks and it is consistently perfect every time. Highly recommend! read more

Peter was my tech and he was rude and hurt me. I mentioned this while I was checking out and the receptionist seemed apologetic. I was there the week before and had a fantastic pedicure with one of the female techs. When I went to schedule another manicure I requested to not be placed with Peter and the lady on the phone said that this could not be guaranteed/he may be the only one available. I understand everyone is short staffed, but if a client is willing to give your business another chance after a terrible experience, you would imagine they would try to accommodate. I just moved to the area and was excited to find a new nail salon, unfortunately Thao will not be that place. Before writing this review, I saw another Yelp reviewer complaining about a male tech, I assume to be Peter. I would advise others to consider other salons. read more

First time here and I will definitely be coming back. Place is spotlessly clean. Great customer service and a fantastic pedicure by Sue! I practically fell asleep in the chair it was so relaxing. I am typically a creature of habit and do not venture into new salons because I love my place at home, BUT, I was pleasantly surprised and will definitely be coming back on my trips to KBPT! read more

Wonderful staff, friendly and very well done nails! We had a lovely experience and if we lived nearby we would go back!

I went there for a manicure and dip and was very disappointed in the service I received. She cut my nails way to short and then put a tip on one that broken and it is longer then all the other nails. The color I chose doesn't look anything like the sample. It still shows my nail tips. Plus she kept rolling her eyes because I guess I didn't relax enough and then talking to her coworkers in a there native language, which I find very disrespectful. I won't be returning there. Very, very disappointed. read more

I was visiting from Alabama and chose this place because of the reviews. It was a wonderful experience and my nails have never looked so good! read more

My nails came out great and the service was amazing. The place was very clean. I had a powder dip mani and regular pedi and was extremely pleased with both. The guy that did it was friendly and very thorough. read more

The Nail Spa by Thao - Nail Salons Near Me - Kennebunk, Maine

Had a great pedicure here. I had the young man and I wish he'd put a little more oomph into the massage part of the pedicure but I was pleased either way. read more

I have been to The Nail Spa twice in the past 6 weeks. I have had Mary both times. She did a great job. The place is clean and comfortable. It is best to have an appointment! read more

I love it here! It's so relaxing while they do my toes! I have used this salon for several years! It's a must to try this salon. I know you will be totally Impressed! Make it a must while in MAINE read more

Staff was amazing and super duper friendly. Everybody was in great spirits, and so was the clientele! This place really feels like home--warm and inviting. It's clear they care about their customers and staff. It's very nicely decorated, and the seats are more than comfortable. If you need your nails done and a bit of TLC to go with it, come here!! read more

The Nail Spa by Thao - The interior. - Nail Salons Near Me - Kennebunk, Maine

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