We have used this company for the 6 years we've owned our home/pool. Every year has been nothing…read morebut professional. And, In fact we have updated an older pool to a much newer with both office and employees professional advice and knowledge of purchases. We now have an energy efficient pool and many happy summers. We couldn't be happier with our pool experts! Thank you Caesar's Pools & Spa's!

Similar to Bob, I have had a very distressing experience with this small business. After…read moreinheriting their services with purchase of a home last year, I extended the service and had great and cordial relations with the staff that maintained our pool last year. Unfortunately, their business management is a complete mess. This year they sent correspondence to the wrong physical address, and email is sent from office staff with an @yahoo address with no mention of the business anywhere in the email, so I missed it. Because I missed the email, they abruptly and rudely told me they would not be servicing my pool, just before the season is to be started. Their workers are good people. The one owner referenced by Bob is also quite friendly, but he seems to be unaware just how bad his office staff is and how they treat his customers.

Very poor customer service - rude attitude and misinformation. I called and spoke with a women who…read morewas kind and informed me that I could be scheduled within two weeks. I was told a manager would contact me with a date. After waiting a week and not hearing, I called back and spoke with someone new. Sue was curt, and slightly rude. She couldn't find my information at first. And when she did, she told me that I would be charged $175 for the first hour - which. Includes drive time. They are 20ish minutes away so I'd be paying $150 for them to drive to me. This is absurd. I was initially quoted around $200 total. Sue informed me that it could be $700!!! When I asked when I could be scheduled she told me that she couldn't give me a date and it would be at least another two weeks. Very poor experience. I'm extremely frustrated and will be telling everyone I know not to use Lakeside Pool Services

Alan and his crew did a great job on my pool this summer. In fact they are so handy, they have…read moredone other projects around the house during the year. Our pool has aged and was in need of some repairs. Alan was extremely helpful about industry knowledge and the general manufacturing of pools. He was efficient in finding great solutions that were innovative and smart. I would not hesitate to use Alan as my "go-to" guy for repairing and maintaining our property. He is reliable, cost effective and simply a really nice guy.

I buy chemicals only except when i have a problem and talk to them i get awesome advice. Money…read moresaving advice. We have a hot tub. Lots of work and having them close id a blessing. They even keep track of how much u sent for the year. Just called them for the 2025 total.

We've had Four Seasons do weekly cleaning and service on our outdoor pool for the past four years…read more We live in new Buffalo. They've been great at fixing the wide variety of service issues that seem to arise inevitably with a pool. Our weekly pool cleaner, Tarryl, is always friendly and helpful and we definitely like working with him. Typically our pool problems seem to come up at odd times and usually need to be dealt with right away . The Four Seasons service guys are very competent; which was absolutely not true of our former pool company. I give Four Seasons a two thumbs up!

You get what you pay for…read more Ryan has been amazing. We actually had our landscaping overhauled last summer and everything has come up beautifully. There are a few things that struggled after the harsh winter, but Nature's Way contacted US to get them replaced this year. The team was quick and efficient and the whole process was very easy. The blue print and ideas they presented were perfectly suited to what we were looking for and we still can't believe what a difference the investment in professional landscaping has done for our curb appeal. We were reluctant to spend what we did on landscaping, but having worked with Nature's Way over the past year, it was worth EVERY penny. They're wonderful. Highly, highly recommend.

From the owner: Nature's Way Landscaping is a residential and commercial landscape design-build firm located in…read moresouthwest Michigan since 1976. Located in Stevensville, Mich., the company offers a wide range of services, including landscape design, landscape installation, walks/patios and driveways, retaining walls, waterfalls and features, structures such as arbors and gates, lighting and perennial maintenance. The Nature's Way Landscaping also provides designing services for pools, hot tub, fireplaces, fire pits, tennis court, bocce ball court, pool house, outdoor kitchen, to name a few.

Has not followed through with my weekly maintenance even though I paid for the entire season. In…read morefact, there has been no weekly maintenance. He does not return phone calls or text messages. There is no way to get in touch with James.

If I could leave zero I would. No returned calls. Did not close my pool as agreed upon.read more

rude and confrontational. prices are high for poor service. owner didn't do anything besides…read moreprotect his employees inappropriate behavior.

Was having problems with my toilet backing up into my tub and sink . The tub was filled with very…read morediscusting toilet poo. Called All pro they camr out the next day. The guy put a rag in the bathtub to keep from coming up the hole when he took the toilet out. He ran a snake down it than went out che checked something ran the snake some more went out and check something than told me the pipe was frozen and that there was nothing else they could do. He put the toilet back(which i had to redo because it rocked like a rocking chair) than said it would be $671 i said for what for running the snake pulling my toilet off leaving my tub full of poop water. Than after i stupidly paid he said he could bring a heater out for $1600 to unthaw the pipe i told him no you didnt fix it aftet the $671 whos to say your going to fix it for $1600. We spent 2hrs working on it after they left the pipe was not frozen. Ran a snake down it from both sides. Finally got the toilet to flush and able to get the poop water out of my tub. Worked for a few days and back to the same thing. I call All Pros services talked to Lesile and she told me could send someone back out wouldn't charge a service call I told her your not going to charge me anything because you didn't fix the problem in the first place all she could say is well we won"t know till he comes back out I said no you took enough of my money and did not fix the problem. I asked for a refund and she said well we can"t do that I said why you didn't fix it so I shouldn"t have to pay. Don"t use this company their rude disrepectful scam artist who need to change their name several times becausr of too many complaints. You can"t even get on their website because it doesn't exsist.

I had a terrible experience with CoverCare…read more The cover CoverCare installed does not fully retract - like the cover that was replaced. The cover CoverCare installed has a large crease in it - unlike the cover that was replaced. The cover CoverCare installed does not operate smoothly - unlike the way the cover that was replaced functioned for years until it got old and brittle and was in need of replacement. CoverCare tried to blame its mistakes by saying the entire system needed to be replace. False. The motor was replaced two years earlier, all the pulleys, rope and bearings were replaced the year before. So now, I have to sue CoverCare to get my money back. I would give a negative rating, but Yelp requires at least one star.

Did a great job on maintenance of our auto cover in the past, and recently, they were so helpful…read moreanswering questions I had about winter maintenance--this didn't make them money directly, but I appreciate the help so much, I will definitely spread the word! Will definitely use their services in the future!

The need to clean the system with a root router was avoided after using a camera and found a low…read morespot in the system! Repaired the low spot and drain started to flow!

3rd year with A.P. Their front office is polite and professional and their plumbing staff are…read moreknowledgeable and dependable. Their Diamond Club is worth signing up for. 24/7 coverage. Highly recommend !