Called and got voice mail. Left message with phone #. One week later no response. This is not a…read moreserious business. Imagin how they would react after they get your money. At least I learned before hiring.

Phil came out right away and made sure everything worked! He was meticulous about finding the…read moreleak, repaired it and then called/text us to assure his work met our expectations!

Very poor customer service - rude attitude and misinformation. I called and spoke with a women who…read morewas kind and informed me that I could be scheduled within two weeks. I was told a manager would contact me with a date. After waiting a week and not hearing, I called back and spoke with someone new. Sue was curt, and slightly rude. She couldn't find my information at first. And when she did, she told me that I would be charged $175 for the first hour - which. Includes drive time. They are 20ish minutes away so I'd be paying $150 for them to drive to me. This is absurd. I was initially quoted around $200 total. Sue informed me that it could be $700!!! When I asked when I could be scheduled she told me that she couldn't give me a date and it would be at least another two weeks. Very poor experience. I'm extremely frustrated and will be telling everyone I know not to use Lakeside Pool Services

Alan and his crew did a great job on my pool this summer. In fact they are so handy, they have…read moredone other projects around the house during the year. Our pool has aged and was in need of some repairs. Alan was extremely helpful about industry knowledge and the general manufacturing of pools. He was efficient in finding great solutions that were innovative and smart. I would not hesitate to use Alan as my "go-to" guy for repairing and maintaining our property. He is reliable, cost effective and simply a really nice guy.

I have been a client of Pristine for over 10 years and have worked with them on 2 different install…read moreand remodel projects. Although there are always bumps along the way, I appreciate how this Family Business always stands behind their work and is super responsive. Have to also give a shout out to Curtis on their pool maintenance staff for an amazing job in 2026. He always leaves the pool and Spa in "Pristine" Condition. Debbie and Xochi in the office are the best too and super responsive and Scott from Tech Support is always there when needed!

The folks at pristine pool are top shelf. They take the time to talk to you, an explain everything…read moreto you. The ladies in the front office are wonderful to work with, an especially the young lady Xochi. She is really a pleasure to work with. She is very personable, friendly, cares that your happy. You will not at all, regret working with her. She makes the process easier then you thought it would be.

He called my job too petty and he didn't need my job. He was very rude and mean and didn't do the…read morework. He has no values to be a business man. I will not recommend but he said he didn't need my work. Wow and a liar also. I didn't get upset until u said no you were not doing the job. I have all the texts and recording of our phone calls. And I can make complaints just like you can refuse customers so I have freedom of speech.

What a wonderful human being kind honest decent loyal Steve told me he would be here at 4:00 and he…read morewas here at 4:00 he opened our hot tub hot springs envoy 2014 check the connection on top of the pump with his channel lock he knew right away it wasn't a air pocket it's the calipers on top of the pumps themselves I bought the hot tub from a company out of Mishawaka The spa guy Robert Everhart he basically took my money and sold his business I'd leave a review about it but he doesn't own it anymore. I'm actually trading my hot tub in I have been lied to ripped off and promised by many many different hot tub repair people Next spring we're going to have him install a pool in our backyard it's been along time that I haven't been taken advantage being a senior woman. Today I woke up & know exactly what we need to do because of Steve. He is the nicest person I have met in a long time and I have to thank him right here thank you Steve we look forward to seeing you next spring what a great guy & thank you for not taking advantage of senior as so many have in Northwest Indiana I promise you won't be let down Dawn Meyers Chesterton Indiana

Horrible company. Stan was supposed to hook up my new hot tub on a Tuesday, never showed but wanted…read morehis partner to collect $400 up front. Came out Wed, spent 1-1/2 hours which 45 mins he talked on his phone. Said he needed more conduit and would be back Friday. Friday came and had to call and text Stan several times to see when he was coming out. His answer was I am on my way. Now its 8:30 ar night and still no Stan. Called him and all I got was lie after lie. Stan is nothing but a big liar. PLEASE DO USE THIS COMPANY. If you do, expect to be disappointed and lied too and work will never get done as promised

During a very busy time of year Stan came out very late and was able to fix my hot tub. I have a…read morevery bad neck and was suffering horribly and am so grateful he came as I know how busy he was!! He knew the exact problem just by our phone conversation & had the parts needed at an affordable rate! Thank you is not enough!!

I buy chemicals only except when i have a problem and talk to them i get awesome advice. Money…read moresaving advice. We have a hot tub. Lots of work and having them close id a blessing. They even keep track of how much u sent for the year. Just called them for the 2025 total.

We've had Four Seasons do weekly cleaning and service on our outdoor pool for the past four years…read more We live in new Buffalo. They've been great at fixing the wide variety of service issues that seem to arise inevitably with a pool. Our weekly pool cleaner, Tarryl, is always friendly and helpful and we definitely like working with him. Typically our pool problems seem to come up at odd times and usually need to be dealt with right away . The Four Seasons service guys are very competent; which was absolutely not true of our former pool company. I give Four Seasons a two thumbs up!

Very professional when it comes to their work. Very informative and helpful in getting our pond…read morelooking water pool crystal clear in no more than 3 days

Avoid at all costs. Total scam!!! My electric pool cover got trapped and I called this company…read morebecause they could come out sooner than Caribbean Pools, big mistake! I wasted $155 for service call just for this guy to tell me that I have to spend another $1475 to replace one rope and two gliders. I got suspicious of the pricing and said I'll think about it.I learned by experience not to make quicks financial decisions out of fear or desperation because that's how the companies like this take advantage of your desperate situation. I called Caribbean and they showed up within 2 hours and quoted $711 for everything: 2 ropes and sliders and something else. Their service call is only $99 by the way! Carribean Pools is the best all the way! They fixed my cover that same day within 45 minutes! If this guy scams on repairs, I can imagine how much he bankrupts people on pool installations and such! Unless you are dumb and rich Avoid! Update: looks like the owner is also a liar big time. I didn't suggest any quick fixes as I have no knowledge about the pools however, I did feel like he was pressing me to pay him $1475 like there was no option left AND I did question this high price (not quick fix). I am glad I did question since that saved me money! Also he informed me that the rope was previously repaired. Carribean pools told me the rope was NEVER repaired before (another lie BY TRITON). The Carribean pools quote which was showed me before the service was done, clearly stated what I was paying for unlike this guy who owns triton pools just told me the price is $1475.

i definitely recommend NaquaTech! I went to the store a couple days ago and Samantha is amazing at…read moreher job! she is the only one there with multiple customers at a time. her management and multitasking is seriously a skill. she does water testing and handles everything in the store! not to mention she knows her chemistr! I did exactly what she said to do and 24 hours later it did what she said it would do! super sweet and nice Mike and his pool crew are amazing! support this local pool shop!

If i could put zero stars in would. The girl who answered the phone just said "hello" I had to ask…read moreif this was Naquatech. I came in she tested my water i asked for a print out she said it doesn't print out so I asked her to write it down, she seemed annoyed. She told me a pH of 7.4 was high, it's not. She suggested I use pucks for my low Chlorine of 2 with CYA of 80. Pucks would make my CYA even higher. Then the yellow out I bought was $35. Which is $19 from Amazon. So I will stick with my home test kit and keep doing it myself, thanks for nothing Naquatech.

Has not followed through with my weekly maintenance even though I paid for the entire season. In…read morefact, there has been no weekly maintenance. He does not return phone calls or text messages. There is no way to get in touch with James.

If I could leave zero I would. No returned calls. Did not close my pool as agreed upon.read more