Dr. Mina and her entire team are truly exceptional. From the very first conversation with Diana to…read moremy first visit in the office, the level of care, professionalism, and genuine kindness has been unmatched. They don't just provide great service--they create an experience where you feel welcomed, valued, and treated like family every step of the way. The communication is clear, consistent, and thoughtful, and the attention to detail does not go unnoticed. It's rare to find a place where customer service and personal connection are both this strong. I can confidently say this has been one of the best experiences I've had, and I'll absolutely be bringing my entire family here. I'll also be recommending Dr. Mina and her team every chance I get. If you're looking for a place that truly cares, this is it.

These people are terrible please do not go there. I have a small over bite now after a filling…read more My teeth haven't felt the same since, all of my teeth feel out of line when I rest my jaw.

My review is specifically concerning the front office manager/receptionist Connie. The dentist and…read morehygienists are nice, I'd only been seen once and had future visits planned...but Connie is coarse, forgetful and unorganized. Lots of paperwork lost, misplaced charts, repeat calls for insurance information because her notes went missing etc. It is either age or disorganization, I don't know but it's no excuse for her rudeness. I had an appointment for a cleaning and contracted COVID. I left a message late one night to cancel my cleaning (9 days early) knowing I'd still be positive on cleaning day. I also spoke to Connie the next day personally and let her know I was sick with COVID and to cancel until I was clear. I gave as much warning as possible. On the day of my (canceled) appointment, Connie called and left a message on my phone chastising me for being a no show saying "the least you could've done was call us, not just be a no show. The doctor has a sensitive schedule and it would be nice if you were mindful of that." I immediately called and reminded her I'd canceled already by message and speaking to her because I had COVID and she abruptly turned nice and thanked me. She said she'd misplaced her notes! She forgets you've called or have left messages and then calls and yells at you. This review follows my second encounter with this issue. Suddenly I got a voicemail saying I was rather rude to not be returning calls and voicemails and it would be nice if I could return the message! She said "I've been calling you for weeks and need to know if you want this appointment tomorrow you asked for, but I guess I'm going to have to just keep leaving messages because you won't answer or call back!" Problem is...she had the wrong patient, she had not been calling me and I had not been requesting appointments early. She is confused or something and gets mad and becomes belittling and condescending toward people when the issue is actually her! I called after that message to cancel future appointments...I will not be going back. Another new client scared off by disrespect and disorganization. The office is old and sort of feels like going to your elderly grandparents house. It could use a make over and modernization. No effect on quality of care but a new look and a new receptionist would do wonders.

The care was fine but the woman running the office couldn't get the billing correct. She told me…read morea panoramic xray would be covered, then billed me for it. She gave me a price for a crown and I paid it on the day of, then sent me another bill because the insurance didn't pay what she thought they would. I've never had a dentist or any business get an estimate of prices so wrong and then trickle in the bills, expecting me to make up the difference. There are plenty of dentists out there. Pick another one.

This is in regard to my visit on June 29, 2026, to repair two chipped front teeth. I would have to…read moresay my visit was perfect in every respect. They were ready for me when I arrived. Everyone was so nice They did an excellent job and had my insurance info and bill ready as I left. I would highly recommend them and no...I am not related to them! ;) Joan M.

Great office You are treated like family…read more Office staff care about you. I enjoyed the treatment. I highly recommend this Dentist Very good with their people skills and they do their job. They do care and aren't in a hurry.

Dr Samar Atto on Broadway in El Cajon has been my & my family's dentist for over 20 yrs. Dr. Atto,…read moreher assistant & her receptionist have been consistently amazing over the years. She's on top of the profession & is a kind & fair professional. She NEVER upsells & can always take us in ASAP if an emergency arises. I hold her in my highest regards & recommend her 1000%.

Dr. Atto is amazing. She listens to all of your concerns and is so caring. She will take her time…read moreto get to know you. She is genuinely kind, honest and up front about your dental care. Thank you Dr. Atto, Sheila and Veronica! Veronica is a pro at managing everything! Professional amazing office.

They need to offer medical or dentical but their personal phone operator was super helpful and niceread more

One could say I'm a little OCD when it comes to my teeth. Brushing my teeth numerous times a day,…read morefloss pics in my pocket, retainer always in before bed, the whole shabang. When I was looking for a new dentist, I was very picky. A friend referred me to Citi Dental in Rancho San Diego. First impressions were great from the get go. I called and verified my insurance was accepted. I didn't get the name of who I spoke with, but they were very nice and had me in their system within seconds. Booking an appointment was a breeze. My in office experience was even better. Front desk staff is welcoming and friendly. Tahrir explained everything regarding paperwork and insurance so well, I had 0 questions. Olga is the magician of teeth cleaning. I've never experienced a teeth cleaning like the one she performed. She is very detail oriented and has a real passion for the work she's doing. Dr. Alwan is exceptional. He was so informative when going over everything with me. Something I really appreciated was his honesty and great attitude. I 100% recommend this place if you're looking for a new dentist. It's a clean facility, with A+ staff. Can't wait for my next appointment.

HE IS AMAZING. BEST DENTIST EVER…read more Fast, reasonably priced. Does NOTupsell Thinks outside the box Super gentle Did 2 caps right the. And there is was a walk in to his Dental practice

Dr. La Fleur is awesome! I was his patient as a child and was always happy to see him and his…read morestaff. He always made my visits fun. He let me know exactly what he was going to do, what he was going to use, and how it would feel. He would even let me watch with a mirror. Because of him, I have never had fear of dental work. I don't live in the area anymore, but he was the person that set me up for a lifetime of dental health. Highly recommend him!

I love the customer service here! That's why I've been coming to Dr Tran for almost 15 years!…read more The best staff & Drs! I would recommend them always!!! If you guys need any dental work done, this is the place to come!!! If this dental office is too far for you, they also have another office on Orange Ave right next to Fairmount! All the lovely staffs will accommodate you with your needs ! They always try their best to help you! Thank you Dr. Tran for ALWAYS taking me in when I needed you the most to fix my tooth pains ! - Your best patient

This place price gouges. Went in for issues with a crown I received here. Was told I needed a root…read morecanal and it would $1800 dollars. Called another dentist my family has used and was told it could be done for $800. Previously had maxed out my dental insurance getting my crown here as well. Told them I was on a budget and I have to take anxiety meds before getting work done, they made me sign paperwork before I took the meds because I'm not allowed to sign after, but they decided to do a porcelain crown on me anyways and charge thousands instead of a couple hundred. My mother even brought it up at her next appointment and they apologized for screwing me over and gave her a free porcelain crown. Highway robbery, so not recommend.

I have relied on Dr. Prouse, DDS from his early days of practice; at one time I was forced by…read moreInsurance to go to a different provider on 2nd in El Cajon, it was a horrible experience. Fortunately, I was able to eventually get back to Dr. Prouse and I won't go elsewhere as long as he and staff are offering their excellent services.

Could have been much better, sarcastic moody front desk girl Gaby, if you are trying to keep a…read morepatient maybe don't comment on my child who was also a new patient. Dont roll your eyes because I did not have my xrays from my previous doctor, then loudly talk about it while im sitting there in the office in front of you. Also if you had an online option for me to complete paperwork , why give me a giant pile of forms to hand fill out if I could have done the electronically while I was there , then make it seem like you're doing me a favor by still agreeing to see me 30 minutes after my appointment time. I was placed as a last minute appointment, and did not realize I missed a call to me for patient documents and xrays before the appointment , also my husband set up the appointment for me and spoke with the office first ,I thought they had already collected my insurance info and all the pertinant info needed, so by the time i showed up 15 min early , i was under the impression this was taken care of. Doctor Prouse did not engage with me regarding my treatment , he talked over me to his hygienist, who was overall "nice", but really what I experienced was poor bedside manner, I asked for an estimated copay from front desk (Gaby), she said someone else would call me back with this info and they never did, I was told I needed a deep cleaning which is basically more money in their pocket, I have been regularly seen by my previous dentist and have never been recommended anything outside of a regular cleaning. I asked to opt for just a regular cleaning moving forward but the front desk refused to schedule me for it unless it was the deep cleaning, my husband and I both pay for good dental insurance , so I am wary of places that are only concerned about making money off of people. My mom is also a new patient and I am concerned for her well being and this office taking advantage of her. I much rather pay out of pocket to stay with my previous denist, as he is now out of my insurance network. I regret stepping foot in to this unprofessional establishment. On top of that, they wanted to charge me for a no show to an appointment they never confirmed with me. Just feels like a scummy dental office. I have also worked for 2 very great dentists , who have both now since retired, and bedside manner and customer service and patient care is what it should be about. Not whatever this was, I would start with getting rid of the rude girl Gaby.