I love the customer service here! That's why I've been coming to Dr Tran for almost 15 years! The best staff & Drs! I would recommend them always!!! If you guys need any dental work done, this is the place to come!!! If this dental office is too far for you, they also have another office on Orange Ave right next to Fairmount! All the lovely staffs will accommodate you with your needs ! They always try their best to help you! Thank you Dr. Tran for ALWAYS taking me in when I needed you the most to fix my tooth pains ! - Your best patient read more

Dr. Tran DDS is a highly competent dentist with many years of experience and has a very reassuring approach to practicing dentistry with the primary focus on the patient's well being / dental health / listening skills / friendly outgoing personality combined with an extremely fair approach to billing. They do have an extensive and comprehensive array of dental equipment and supplies that support their "Best in Class" dental practice. His staff is very attentive and their dental hygienist Desiree performs an amazing job at cleaning teeth with an emphasis on the benefits of improving one's dental hygiene. Mel as the Office Administrator as well as Dental Assistant is very accommodating with regard to making arrangements for Dr. Tran's highly skilled dental work plus Mel has an extensive knowledge of the intricacies of Dental Insurance along with formulating very reasonable Cash payment plans for those without Dental insurance. Everyone works together and the office atmosphere is pleasant as well as refreshing so you get the "Red Carpet" treatment along with highly skilled professionals having all the necessary dental instruments and technology without "Flashy" toys some dentists like to deploy for dazzling dental patients while the fees billed are exorbitant read more

Don't go to signature dental if you can help it. Theyre deceptive, rude and offer poor customer service time and time again. I really want to like it because it's so centrally located and the hygienist seems knowledgeable but overall they're challenging to work with and a bit snotty. When I ask questions about the price breakdown that get defensive and argumentative. Examples: Example #1: My daughters was charged $60.00 out of pocket and my insurance another $30 to fix a serious cavity that needed immediate attention. It was my bad that I didn't review any of the xrays myself. However she was in and out in under 15 minutes so I'm guessing it wasn't really an urgent cavity that needed fixing. Example #2: They wanted to charge me 110.00 to clean my teeth but when I asked more about the pricing, I discovered it was only 1 tooth they were cleaning. When I asked how much it would be to clean all my teeth they said they couldn't do it the same day. After a brief argument, they agreed.They would do it for an additional $100.So basically they would have done it the whole time, but they put up a fight about it. In addition, they were still charging my insurance company on top of what they were charging me. I have a good friend that's a dentist and another that's a dental hygenist that were telling me "somethings doesn't sound okay with the office just go somewhere else they're a dime a dozen." I guess it was my own fault but I'm hoping this saves you from the same mistake. read more

They keep telling me they're too "short staff" to make me an appointment so I'm going to stop going here, which is really inconvenient because its the closest to home in network read more

All around great experience. Great staff, the assistant, Megan, as especially helpful in answering my questions. I will continue to have all my dental appointments with this office. read more

I have been going to Signature Dental on Cuyamaca St. in Santee, CA for over three years, and Vinh Ngoc Tran is only one of two dentists I have been to in my 65 years that is top-notch. I have found him to be honest, caring, skilled, and he does not try to sell you a multitude of services that you do not need (unlike several other dentists and dental groups I have been to before). Sometimes I have a bit of difficulty with his accent ... and that led to a misunderstanding on my part four months ago. As a result I saw a dentist in La Jolla highly recommended my long-term friends---that dentist charged about 3 times more for a replacement filling and tried to sell me several other services I did not need. Then I tried a dentist in Poway; while he charged less than the La Jolla dentist, it was still 2 times more per procedure. When I consulted again with Vinh Ngoc Tran, we clarified the misunderstanding I had four months earlier. As a result, instead of paying well over $1,000 for a replacement filling and procedures in La Jolla which I did not need, and instead of paying ~ $400.00 for the the replacement filling and one unnecessary procedure in Poway, I paid less than $200 for the replacement filling (as I do not have insurance). Again, there are only two dentists I have been to in my life that I trust and feel I can count on to put the patient first plus have the wisdom (on top of required education and training)---and Vinh Ngoc Tran is one of those two. read more

My first visits, I was impressed with the professionalism of the staff and the warmth of Dr. Tran. After an unfortunate incident with his co-dentist Dr. Wen (I was promised a teeth whitening kit and was told by the assistant that Dr. Wen was wrong about the custom made kit, and I was given a cheap, plastic one-use plate) I went back since Dr. Tran did give me my custom made kit when I told him about it. Now, I have been dealing with escalating pain, given appointments with days between, only x-rays taken, he did this three times. I asked clarifying questions, and I don't think he liked this. In the end, he knew my pain was escalating and he also knew it was likely I'd need a root canal, yet I was scheduled for it 6 days later. Ultimately, looking for a new dentist. read more

I don't trust this dentist practice. I was with another dental office for a long time before I moved to this area. I've had deep cleanings where I was put to sleep because of the depth of the procedure so I know what a deep cleaning involves. I scheduled a standard cleaning here but find out after I show up for my appointment that they've opted for a deep cleaning and that I have a pay out-of-pocket cost of over $100. I accepted because I figured why not, I don't have anything going on the rest of the day and it has been a long time since my last "deep" cleaning. But all they did was a regular cleaning. Nothing was different from the regular cleaning process. I feel like they are trying to maximize what they can charge my insurance and what they can get me to pay out-of-pocket. They should tell you BEFORE you show up for your appointment that it isn't a standard cleaning. I'm 40 years old, and never had this type of experience in any other dental practice I've been a patient at. read more

Where do I start? AVOID this place! They are Signature Dental, part of the "in-network" for Delta Dental. First, I was relentlessly pursued by them for an appointment. Felt more like a telemarketer calling me than anything else, but I gave em a try after the phone calls continued. So how was my experience? My first complaint, the Dental Assistant: Ahhhh, nothing more comforting than having a dental assistant work on my pearly whites who obviously has no training and does not speak english. Her inability to communicate came into play when I said "Ouch" and she laughed and said {in broken Vietnamese} "Thank you". Her response to everything I said..."Thank you." Very frustrating. Oh and personally, deepthroating a suction device like I'm a freakin pornstar doing fellatio movies is not enjoyable. And for God's sake, don't try and stretch my mouth, just doesn't work that way. The Dentist: He seems nice but also doesn't understand English. I mean sure, I don't intend on chatting it up with the Dentist but it would be nice if I could at least understand him. The Billing Assistant: Ah Monica. Monica Monica Monica. Nice try on over billing me. You tried to double my copay and overbill me. When I called you on it a few days later, you apologized saying it was Delta Dental's fault. Funny, Delta Dental told me they have nothing to do with your billing, they simply wait for you to send them a receipt and then they send me an EOB (Explanation of Benefits). Were you lying then Monica or are you lying now? Own up to it Monica. The Good Doctor has you overbilling us to SCAM the client and the insurance company. This is an old practice...it's nothing new! You double my copay hoping to collect cash up front and hoping that I won't pay attention to the forms I get from Delta Dental. Nice try Doc. Nice Try Monica. guess you don't get your raise. I suggest that next time you try and rip someone off, don't do it to someone who yelps. I am going to do everything to prevent people from going to you guys. Good luck in the future! Oh...and flattery and flirtation will not get me to hand over my cash. BOTTOM LINE: Move on to a new Dentist. Unless you like pain and want to spend money to fund Monica's personal expenses. read more

Best Dental office in town. Dr. Tran of Santee Signature Dental is a true professional at his profession. He will listen to you, provide you an excellent treatment, and bring back your happy smily face. The staff is excellent and super friendly. I always feel comfortable every time I visit the office - I felt like home. Yes, that's right. You know what I'm talking about. Come and let them take your cavities, root canals, all teeth worrisomes away. I highly recommend Santee Signature Dental! Thank you Dr. Tran and your staff for the great practice. read more

You cannot find nicer people to work on your teeth! They are so friendly and do a great job every time. I promise you will not regret coming here! read more

Let me start of by saying that going to the dentist is not one of my favorite choices in life to do, I know its so bad, but going to the dentist scares me. But when I was looking around for a new dentist I knew I had chosen the best one. I called and a young lady named Nijah answered the phone with so much joyed and happiness, I knew right away the whole office is going to make me feel really comfortable. To make my review short I made it to my appointment that was giving to me right away. The dental assistant by the name of Alex was so sweet and nice. When i got to meet Dr. Tran, he explained everything step by step made me feel comfortable and I got the treatment i needed. And he was really gentle. I highly recommend going to Santee Signature Dental. They are an awesome staff. read more

First off let me apologize for the delay in sending in my review. Drs Tran and Nguyen are two of the best Dentists I have ever had and believe me I have had quite a few. They are very professional, patient, and kind. Due to a very bad dental experience when I was younger, I have a major phobia against Dentists, so it is especially comforting that Dr Tran always checks to make sure I am okay when treating me. I have had root canals, extractions, braces, bridges etc., all done by these fabulous folks and am hundred percent satisfied with their work. They are my Dentists for life!! Wished I could give them 10 stars. read more

After many years of going to the same Dentist he retired!!!!! Anyone who has had trouble with their teeth, know the fear of going to someone new! After seeing several Dentists I was refereed to Dr. Tran. Thank God!!!!! He and his staff have always worked with me to give me the best treatment for me. Not to mention when I had to have an emergency root canal he got me in first thing in the morning! He doubled booked himself and got me all fixed up. Then I bit into a hard chip,, and darn if i didn't break a front tooth! It was late in the evening and Dr. Tran called me right away and again got me in ASAP. Happy to say he fixed my tooth! As for his staff, they are very sweet and helpful, also professional ! Monica always works with me on my appointments and Nancy is quite and dose a nice job of helping Dr.Tran. I would like to mention Dr. Tran is from Vietnam, he came here, went to school and has learned our language, studied hard and is a great asset to the Dental Profession. I have been seeing Dr. Tran for nearly five years now. I don't have dental insurance so Monica is always flexible when I need to break up my payments. I have build a nice relationship with Dr. Tran, Monica and Nancy. My family and friends also go to Signature Dental. They know how fussy I am! My experience has always been positive. Whenever I did have a problem it was always taken care of. One thing I found very nice was every time I had a problem and Dr. Tran would work on me, he or Monica would always call me to make sure I was doing well. They are all a great group! I hope my post will help any one who is having dental problems. If you don't have dental problems Dr. Tran is great at helping you maintain good dental health. Happy brushing! read more

Dr. Tran and his staff are amazing! I have been going here with my family for years and there is no other better place. Dr. Tran is very thorough with all his dental work and explains everything so you understand. I highly recommend this place. You will not regret it. read more

I'm very happy with the service and treatment..The Doctor and staff are excellent.

Simply put, Santee Signature Dental is the best dentist office I've ever visited. The staff are knowledgeable and friendly, and clearly explain what procedures need to be done and why. They are also very conscientious when working with patients who have chronic pain or are apprehensive about visiting the dentist. I avoided dentists for years before visiting, but I have had nothing but positive experiences here. I've never felt judged for having a long lapse in visiting the dentist or bad dental habits. In fact, they take the time to show you how to properly take care of your teeth so that you don't need major dental work in the future. Their prices are reasonable & much cheaper than other offices that I'm familiar with. I've also greatly appreciated their flexibility and options when it comes to paying for services. This is an office where every person is focused on making sure you are taken care of. Dr. Tran and his team are honest and caring, and do not recommend unnecessary work, only what you truly need. I highly recommend Santee Signature Dental without reservation. read more

Let me just say that this is by far the BEST dentist office I have ever been to! Dr. Tran and his staff are the best. One of the things that I really appreciate is that they allow payment plans that cater to your needs and situation. It's also hard to find a dentist that does EVERYTHING in house and Dr. Tran does it all! I would definitely recommend this dentist to anyone in need of a good quality dentist! read more

I have always been scared of the dentist. But here I'm so comfortable and my kids love it too. I can always get in when I need to! Never going to look for another dentist again! read more

This is a great place to go. The pain is none the services are great. The fees are less than other local dentist.

I did not go to a dentist for year because I was scared. I had lots of bad teeth that needed repaired. Dr.Tran @ Santee Signature Dental is great he make's me fill relaxed and comfortable a soon as I enter the door. I am glade I found a great dentist be cause I needed a lot of work when I first started. Now I am almost done thanks to Dr. Tran and his friendly staff. read more

Caroline provided outstanding customer service. She scheduled my appointment quickly, prep me and explained the process for a cleaning and checkup. Caroline also went out of her way to provide helpful explanations regarding products. I appreciate Caroline and will go back to the dentist. read more

Dr Tran is the best he knows am scared of going to the dentist and he Makes it a little easier to go. I had a tooth that i thought would have to be pulled and he fixed it up as good as new. Signature Dental has great hours and the employees are great. read more

My family has been with Signature Dental more than 10 years. We love every service from cleaning, root canals, crown, brace and implant. My son was afraid to see dentist when he was small, but he enjoyed so much and felt comfortable there. He has a great smile after putting the dental brace. For me, I am excited with a new implant and it look great. Thanks Dr Tran and the staff for professional services even emergency visits. Also, the office so relaxing and beautiful. read more