Wonderful place and really friendly staff, explained everything we needed to do, helped us get organized and answered all our questions on the phone beforehand. would totally use again if we lived here. read more

we love to come to this place on the weekend to wash our black lab. He is super hairy and it makes it so much easier. This places tubs are set up for bigger dogs. The staff are always very friendly. They always like to hook us up with free samples of all kinds of very good food. We will be customers of this place as long as we have an animal. read more

Self Serve Pet Spa - Entrance - Pet Stores Near Me - Bakersfield, California

This is a great place to bring the dogs for a bath- adopted a Golden with lots and lots of fur. Staff were friendly, helpful and informative. No upsell pressuring. I got the Sunny's De-Shed and added the Antibacterial & Antifungal for her skin irritation. We were provided a FURminator and 2 other brushes and an extra towel because she knew our dog would require it. Very nice. The shop has a cold case for raw bones and cold food for the dogs. A ton of natural treats. Anything you need for your dogs are here- I didn't look at cat supplies, so I can't comment on that. I was able to pre-pay so we could get in and out as we are still learning our Goldens habits and behaviors. Didn't get pics- the doggie hid her face every time the camera came out lol read more

This place is a nice little sanctuary for your pet. If you want to cut bath and blow dry your dog without spending a ton of money, they have everything for you. Besides the friendly service the best part is they do all the clean up. I'll be back! read more

Self Serve Pet Spa - My handsome boy - Pet Stores Near Me - Bakersfield, California

I wish I could give 6 stars and move this place to my home town! What a great concept, a place to bathe your dog, with all the accoutrements you could need, plus a table to do your own grooming. Everything was clean, in good condition and the staff were so friendly and helpful. It was exactly what we needed for our golden doodle after a month in the dusty desert. We highly recommend this business. read more

My fur babies are boujee. Which is crazy, since they are both rescues. Turns out, they are both severely allergic to lots of general ingredients that you typically find in most dog foods. Self-serve pet spa has been a godsend. Prior to having them do an allergy test, they were both breaking out, had rashes and skin conditions. After switching foods , they have had zero issues for 5 years!! Food is always in stock. They have a cool loyalty program where after so many, one bag is free (after paying taxes). The food is more expensive, but it alleviates all the allergy,skin issues, and vet visit costs so in the long run it is actually cheaper. read more

We love Self Serve Pet Spa! We took our fur baby Chula who is a rescue dog. She's part Pit Bull part we think Boarder Collie? She loves her baths. The staff is so friendly, so helpful. They helped us through the first bath and now we feel comfortable bathing her. Tubs are clean and have everything you need. We also like the wide variety of treats they offer. Anything you need for your pet is there!! This will be the only place we plan on taking her for her baths and treats. read more

Self Serve Pet Spa - Our girl Chula - Pet Stores Near Me - Bakersfield, California

Great experience here today. Woke up and said I was gonna have a great day and the workers at the store helped me do just that. I went in to get my cat Marge her Fromm tunachovy dry food. Which is the cheapest I've seen it by the way. And the workers were not only very helpful in signing me up for the rewards program,which will eventually get me a free bag of her food! But they were also so gracious enough to bless Marge with samples of other healthy food for her to try which made me extremely happy and I'm sure my baby Marge will be extremely happy about it too! I'm new to the area and I'm glad I've found my store for her food. I would recommend any responsible, compassionate pet owner to shop here and check out their awesome prices and selection they have. Will definitely be back and thanks to the employees for all the help and kindness!!! read more

Super friendly staff... Easy in and out, lots of options with shampoo, conditioner, and sents... Also, lots of food, treats, and toy options Took our, 70 pound German shepherd, who loved every second... Super happy dog read more

Self Serve Pet Spa - Phriday! - Pet Stores Near Me - Bakersfield, California

Friendly & knowledgeable staff, quality products, great prices! My Goldendoodle has a chicken sensitivity, and they recommended a great food for him. read more

This is the second time Abby has been to the spa. Her regular groomer couldn't make it recently so she took off for the spa. This is a nice set up and inexpensive and much easier to accommodate a dog then bathing them in your own sink or bathtub. I appreciate how clean and accessible everything is and it's not too far from my home. Abby says she will be back in the future. read more

Self Serve Pet Spa - Abby after her spa treatment. - Pet Stores Near Me - Bakersfield, California

I've came here to wash my dog several times, each time is good. Place is clean, employees are nice ! Kassandra & Terri on my visit today made today's experience the best of them all. After my dogs wash, I had some questions about dog food, cat stuff, & both the ladies were so knowledgeable & kind to the questions. They answered all my questions, offered some samples, & it was just a really nice experience. Thank you Kassandra & Terri !!! read more

Self Serve Pet Spa - Bear in the tub - Pet Stores Near Me - Bakersfield, California

I always enjoy taking Dory for her bath the store is always clean the owners are friendly & the store is always well stocked read more

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Today was the first time I go here. I have a 10 month old Frenchie. Very happy with the experience. Staff was super helpful and friendly. the self service wash is so useful. Got a lot of samples to try for food definitely will be going here again. read more

Very friendly and knowledgeable staff. I was looking for a quality dog food to give my diabetic dog and I was pleasantly surprised with the amount of time they spent with me. Thank you. read more

I recently started volunteering with Kern County Animal Services and have been participating in their Streets of Bakersfield program. Every other Saturday, they allow you to foster a dog for the day. This is perfect for helping to socialize the dogs and give them a day off from being at the shelter. This is also great for anyone thinking about getting a dog but not ready to commit or someone like me that can't have a dog due to unreasonable landlords or small living spaces. I was told that one place I could take the dogs was the groomers. I looked up a place where they let you wash your own dog and this spot came up with great reviews. I didn't realize they already had an existing deal with KCAS and the wash is free for those participating in the program. I brought in a three year old German Shepard and got the regular wash and added the de shedding treatment. It was my first time at one of these wash spots and the staff was super sweet and helpful. They helped me get the dog up into the tub and explained the order to use the products and how to protect the dogs eyes. They also helped me get the special lead on the dog so he wouldn't just jump out of the tub. The equipment was easy to use. The water was the perfect temperature. They even had a waterproof apron for me to use so I wouldn't get my clothes too wet. The staff was helpful and made me feel comfortable and confident that I could do the wash alone and I didn't feel rushed. Towards the end I was offered an extra towel since the dog was bigger and they anticipated that I'd need an extra towel. They thought of everything! I really enjoyed my dog washing experience and it was as nice to know they partner with the shelter for the streets of Bakersfield program. I found out that the dog was adopted and I'm sure the bath helped. I look forward to when I can have my own dog and I'll definitely be coming back here for bath time. read more

I've been coming to this location for some time (also purchase dog food here). But this review is about the dog washing. I have always been able to bring in my two pooches for washes without having to wait for an available booth. The staff is very friendly and efficient. I was asked throughout the process of washing if I needed anything and/or if everything was ok. I was provided extra towels as needed. Blowers are also available which are a bit loud and not accepted by all dogs. My dogs seemed to enjoy the experience especially the warm water. The supplies they use seem of good quality and smell great! The dogs even got an after bath spritz leaving them smelling even better. As soon as I was done they cleaned out the booth and were ready for the next guest, this is where efficiency comes in. I really appreciate the cleanliness of the location, everything always neatly placed and well stocked. I will continue to come here as long as the service remains great and at competitive pricing. Thank you! read more

I had so much fun taking my dog and his bestie out to the spa.... and they smelled great for weeks. And if you know these boys that isn't an easy feat. read more

This is a great place for self service dog bathing. Good prices, good product, and good stations. They also carry food, toys, and other dog and cat items. Great, friendly staff as well. read more

This place is great! Amy and David and their staff are so nice and helpful. It,s clean and you don't have to break your back or clean up a mess. You accumulate points for free washes, food etc. and they add up fast. They have the best food ,treats,shampoos and other products. Our dogs love they,re decorated cookies so I get them each one for their birthdays and sometimes other holidays. Kathy DeFede read more

I love self serve pet spa! Both locations are great. They have a large variety of dog food and all dog accessories you can think of. The staff is always friendly and willing to help. I wouldn't go anywhere else in town for all my dog needs! read more

I love David and Amy and all the employees here but because of an incident today I no longer feel safe bringing my pup here for nail trimmings. There are just too many dogs and not enough safe places for them. I'll continue to buy her food here and visit just read more

Awesome spot to take your pet. Staff is super friendly and the prices are reasonable. 10/10 would recommend!

Proof of excellence is seen in the addition of new stores and the expansion of existing locations. These are PET LOVERS who know how to serve your cherished pets: * Uncommon offerings of new and "hard to find" foods, supplements, toys, and treats your pet will love. * Uncommon "you must be satisfied" refund policy. * Uncommon samples; discounts; promotions; rebates; etc. * Uncommon STAFF. Today, MEAGAN of the NW store and AMY of the White Lane/Gosford store "tag teamed" efforts to locate samples our very finicky Russian Blue might "deign" to accept. THANK YOU MEAGAN & AMY. Rarely do we see a truly CONSUMER-ORIENTED business. [And the "Big Box Stores" wonder why they are closing.] read more

Workers were so friendly and the wash caddy included so many items like ear wash, face wash and such. Very clean environment as well

I love Self Serve Pet Spa so much. They have a wonderful selection of food, treats, and toys and more. I always find exactly what I need, and if I need any help at all, David is the best. I also love the fact that they offer delivery for their products. I've used this service on multiple occasions and it's incredibly convenient and inexpensive. I haven't used the spa portion of their shops because we get our dogs groomed, but it's always poppin with clean pups!!! read more

$14 (basic) to wash your dog in a wonderful environment! A deal! Here, they truly want you and your dog to have a great experience together! There is a wide menu of self serve menu selections (perfume for your dog!, conditioner, anti-itch, etc) but I found for our first time, the basic was all that was needed. Wash, dry, brushing, wash cloth, towels, all included. The space is roomy enough and clean. I found coming on a week day, mid-day to be perfect as it was not very busy and there was no feeling whatsoever of being rushed. The store up front has a vast array of collars, leashes, healthy food, treats, doggie breath spray and the list goes on. My fave part of the business were the owners themselves and I vow to come back at least a couple of times a month. Thank you! read more

Self Serve Pet Spa - Checking the place out! 5 stars, she says! Thanks Amy and David! - Pet Stores Near Me - Bakersfield, California

Let me start by saying, I was that customer‍ This was my first time at Self Serve Pet Sp and I walked in at 6:30pm on the dot. I was that first time customer that was slow and taking forever w/ an 85 lb dog that was freaking out on what otherwise would have been a chill Friday evening for the employees no doubt. My husband shampooed our carpets earlier in the day and I didn't want to let our 1 1/2 yr old Rottweiler back in the house w/o a bath. So I got the bright idea to take her to the self serve pet spa. Despite me being "that customer," the staff were AMAZING! They were patient, kind and super helpful. I didn't catch their names for the obvious reasons stated above lol ‍ but I remember their faces and their kindness. I will DEFINITELY be coming back and percent recommend this business! Thank you Self Serve Pet Spa read more

Took my 4 month old puppy in for a wash and ended up having one of the best customer experience I've ever had. The staff was so friendly and knowledgeable. The gentleman who mainly assisted me ( I unfortunately didn't get his name) was so helpful and gave such great advice for my puppy. I highly recommend this place for all your dogs needs. I got some treats from there as well and my puppy is obsessed! They also have an awesome rewards program. Great work Self Serve Pet Spa. I will be back! read more

Self Serve Pet Spa - Pet Stores Near Me - Bakersfield, California

Super friendly staff and clean place. I love coming here because my dog is 12 years old I don't like her in a kennel as she wait for her turn to be groomed I like that I can do it myself and I can stop as soon as I see she's had enough. Even if I don't do it like a professional I know she's not more stressed than she needs to be. I was also given sample of some food that would help with her dry skin which is really nice! read more

Self Serve Pet Spa - Pet Stores Near Me - Bakersfield, California

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Four stars because ya do it yourself so there's that! Easy, set up well and employees are fine. This location is further back than it was from Calloway and much bigger. They have a lot of stock for dog needs and their humans. He gets the basic bath and dry with a frozen bone as his reward. All good. I don't get the tip jar though! read more

I want to give a shout out to the people that helped me with my dog GI issue. Shame on me for not knowing their name. They made recommendations on what worked for their pets. So far so good! I appreciate that they started with the simple and low cost items. Costumer for life. read more

I personally have only been here 1 time before. My daughter usually brings her fur child here between shaves. The young ladies that work there are always kind and very helpful. They helped me and did a look up of Hershel's past treatments. The cost for the service I chose was only $20. Very reasonable. The bath water is warm for the fur babies. The soaps they offer are great for our sensitive one. Thank you Self Serve Pet Spa. On a side note...I love how they play our local Christian radio station. read more

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Whenever my dog needs a good cleaning, this is where I head to! I'm a repeat customer and this place is superb. The way it works is that you walk in, pick the type of shampoo package or service you want, and bring your dog to the pet friendly sinks. There are multiple sinks and I've always found space when I walk in. There are rope loops for your dog to wear while you wash so you don't have to get your puppy's collar wet. After the wash and dry, a dog treat comes free. Aside from being a self serve pet wash, you can also purchase natural dog food and other pet items. The expense can pile up if you bring your dog often so I treat my little girl roughly a couple times a month when I'm in town. Excellent service and the staff are always willing to help or answer questions should you have them. Recommend! read more

Self Serve Pet Spa - Happy and clean! - Pet Stores Near Me - Bakersfield, California

Was refused service because we were TWO minutes passed the cut-off time to rent clippers to cut our dog's hair. My husband works odd hours as a law enforcement officer and that was the only time we could get to the spa and our dog desperately needed a haircut in this heat. The store didn't close for another 1 hour and 28 minutes and literally NO ONE else was in the store except for 2 workers. Clearly the workers were being lazy as the store was totally empty. We have purchased many items from this local business. Will not shop there again. read more

So I've gone to two different Self Serve Pet Spa - one on the east side of Bakersfield and this one in Calloway. I will never support any other pet food and wash business again. Both have employees that KNOW their stuff and LOVE animals. We had to bring in our 175lb Anatolian to be bathed - he is a rescue and quite feral and sometimes aggressive - and they made it absolutely seamless and easy. Super helpful. Today we had to change brands away from Science Diet because it's making our dogs sick the last two months. So they gave me some samples to try and when I chose a few - they walked me through the ingredients, how much to feed, how to know what to examine on labels - and then brought up a screen to show the accuracy of his statements. I tried to get the guys name and remember it but I'm so bad with names, but he has longer hair and a moustache - I own a business and I would be lucky to have a gentleman this kind and knowledgeable on my staff. I'm permanently sold. They care and it's not just one good location, there are many. It was going to cost $150-$200 to have my Anatolian washed at a few diff places. It cost me $17 there and he had none of the trauma of a random person doing it. If you love your animals and specifically dogs, this is the place to go. I promise, if you're not satisfied, then you're probably never happy. I wish there were more stars I could give. read more

Bathing a golden retriever is next to impossible in the tub at home and groomers are outrageous. Decided to give this place a try, used it in the past with our 30# dog. Happy to report the girl working that helped us was great! Friendly and helpful, it was obvious she enjoys her job and the dogs. Options to choose from little overwhelming but she suggested what was popular with other pet owners with same breed. This place is getting put in our monthly schedule for furry kid. read more

What a great spot to clean up your fur babies. I have two large dogs and was able to wash them both with ease. They had all the equipment needed like shampoo, ear cleaning supplies, towels, blow dryer, etc. and I didn't make a single mess at home. Well worth the visit here. read more

Great place if you want to wash your dogs and not mess up your house or have to bend over a bathtub to scrub your furry kids. What an amazing service! They supply an area to wash your baby, supply the shampoo, conditioners, stuff for their ears and lots of different spa treatments you can treat them to also. But the best is no leaning over, a great area, towels and it is all left behind take your freshly washed dog home and everyone is happy. They also have a great selection of dog food, treats and accessories. Not to mention the owners are truly the nicest people I've ever met and this is really a great place to take your dog to wash them yourself and it's very reasonable and you know they are not locked up in a cage all day!! If you haven't tried this place DO!!! All sizes big and small..... read more

Such an easy experience for our large dogs who had never done anything like this before. From the very beginning to the very end we were so welcomed, everything was explained in detail, everyone was super friendly and the price is perfect! read more