I have always had this concern with anything that has a really long warranty... Will the company be…read morethere to service the warranty or is it all just a big scam. Well, I had a roof done about 9 years ago by a company that does not exist any longer. But that company was bought by Bakersfield Roofing. That roof has a leak, so I contacted the original company, which forwarded me to this one. It was a crazy stormy weekend, which is pretty rare in Bakersfield. I left a message that stated something about how I was surprised they were not working because of the crazy weather (it was a Saturday). They never call me back. So I follow up with them, and this is really what the review is about. When I call them again on Tuesday, the owner actually answers the phone. He tells me that he thinks my comments about working on the weekends is rude and that he is entitled to a vacation. That is how it started. I explain how he bought my warranty, and he says he doesn't think that is how it works. I told him I am sure it is how it works because I have seen lawsuits about it. He keeps making very aggressive comments at me, and when I try to respond (in a nice way, trying to get on the right foot), he cuts me off and says he is not going to argue with me. He did this like 5 times... Makes and inflammatory comment, I begin to respond, and then he cuts me off and says he is not going to argue. Then he started asking me if I did something to the roof, and I said, just go look at it. He finally does, which takes way longer than I would have expected. He did some kind of patch or sealing according to the tenant and is supposed to call me back and explain what is going on. He never does. I call him a week later and he made some excuse about HVAC people needing to seal things anytime they are up there (never heard that one before). Blah blah blah, he kept making weird excuses and speculating on what happened. I just want it fixed so it does not cause damage to my property. Bottom line is that even if his work is good and he is knowledgeable I would never work with a person that is this difficult to communicate with. At this point I think he still thinks he does not owe me any warranty service, so let's hope nothing else happens. Adding this after his response: This is exactly the response I would have expected from Jerry. I don't have a problem ordering or paying for work. I have a problem with vendors that are rude, call me names, and like to start blaming everything else before they even get to the job. You can tell from his response that Jerry doesn't understand that my issue is that he is rude, difficult, and unprofessional.

I called for an estimate for re-roof Before my 28 year old roof starts leaking. Jason arrived 2…read moredays later at time promised. He assessed condition, gave me brochure for products they use and provided a fair estimate the next day. Their crew of 4 craftsmen arrived 10 days later completed the entire job (single story home) in only 8 hours spread over 2 days. The crew was very respectful of my property and completely cleaned up the job site. The owner (Jerry) even payed a visit at the end of the job which i thought was a very professional and classy thing to do. The other thing which is impressive is Protec roofing is based in Bakersfield and my home is in the Tehachapi mountains which is about 58 miles away. The roof looks OUTSTANDING ! Thanks Protec roofing.

Excellent service, they did the best cleanup job and took extra time with us. Will definitely…read morerecommend.

Mike came to check my rental. He was great! He took pictures, explained in detail and even patched…read moreup on the same day. I will definitely use him in the future.

Adam had done some previous work, so we called him to replace the interior water lines in our walls…read moreand install a tank less water heater. He did a great job on everything. Very friendly and professional. I definitely recommend Adam for any plumbing job.

Amazing service, couldn't ask for better very knowledgeable…read more Fast, reliable and reliable service

I received my keys to my apt. on 11/15/24 and up until this very day of 12/23/24 I've had a big…read moreproblem with pests. When I entered the apt it had mostly grasshoppers and some roaches over the entire living room. I've contacted the property mgr Byron and he just sent maintenance out to get the crickets out my dining room light (how gross is that). Pest control has sprayed but nothing has helped get rid of the ongoing daily problem with these pests! I've been here over a month and already moving out the end of this month. And Byron had the nerves to tell me that my apt. wasn't infested! Bad Management, DO NOT rent from this company. I would give them 0 stars but that wasn't an option!!

I've tried multiple times to contact them I've even tried the physical location different times…read moredifferent days if you guys respond please message me through Yelp because I have an interest in Taft

I hired Platinum to fix my roof and I wasn't happy with the outcome. What happened is that I was…read more having water damage in the ceiling & I paid over $1,000 for the owner to fix my roof but next time I looked he had his dad there working on it. Both of them never figured out how to repair the roof, but they thought they'd fixed it. Then we got a strong rain and I had so much rain that there was actual water coming out of the damaged area of the ceiling. I had to put a bucket to catch the water as it dripped down. All I can say is that the roof wasn't repaired and I lost my $1,000 on customer no service.

After our 1st Bako rain in November 2025, I noticed the roof leaking into our dining room ceiling…read more I called and Christian came out the next day for a free estimate, the price was reasonable and literally 2 days later Christian and his team fixed the roof on time for the next cycle of rain. I was so nervous that it would leak again but was ecstatic that the job was done well and no further damage was created. I'd totally recommend.

My insurance did a a drone pic of my roof said there was green moss so when I looked I didn't see…read moreany but I needed a contractor so I found Castle on line and I went with right away after the inspection Robert found cracked tile and loose tiles that needed sealer Robert gave me a fair price and guaranteed the insurance company will approve my roof repairs and inspection

Castle roofing worked on my home. Inspected it one day the next he was working on my leak. I went…read moreup with him and he fixed all my possible issues that can cause leaks in the future. These past few weeks it's been raining a lot. I went up to my attic where I had my buckets to hold water from the leak. And it was completely DRY! Really helped my home from getting serious water damage. 100% recommend castle roofing to neighbors and friends. Good service and great work!

From start to finish the experience with diamond ridge was superb. Alex kept us up to date through…read morethe process, even while we were out of country. We had complete trust in him and the team to get the job done. Even with unexpected findings like multiple stacks of shingles, a pre existing wood shake roof, and some water damaged boards, they offered a fair price and fixed it like new. The new gutters installed also look great!

I was completely impressed with how Rodrigo handled the estimate to fix a leak in my roof. He…read moreexamined the entire roof - something the other companies didn't do - and pointed out that I had moss growing in several areas that would eventually cause leaks. I didn't know that my roof type should be power washed from time to time. He was thorough, patient and explained every phase, materials and cost. They started work right away because rain was forecasted. They use more current and efficient materials. They quickly repaired the leak and noticed water damage on the roof of the porch I had added about 20 years ago. The carpenter didn't slant the roof so water collected over time. Fortunately it was a small area and they were able to correct the slant. The work was completed in only a few days and has not leaked since. Because the leak went unnoticed for about a year, black mold developed in the master bedroom. Diamond Ridge also has a top notch team who took care of that mess. I can't say enough about the team led by Edgar. They're like a well oiled machine and know exactly what they're doing and how to be safe. Edgar explained how black mold develops, ensured me and the rest of my home was safe, how they will follow up with sanitation spray and was responsive to all of my questions and concerns. Edgar is very conscientious and thinks ahead on other things that could be done to avoid future issues or just to make the room more comfortable. Most contractors I've worked with just go in and do the job without anticipating or showing initiative. Denio, the field supervisor on both projects was really good about dealing with my anxiety around these unhealthy living conditions. He helped me remain calm by checking in from time to time or stopping by to see the work and making sure everything was to my liking. I knew I could count on him to answer questions and keep me informed. Actually, Rodrigo, Edgar and his team all kept me informed. Each team member was professional, respectful, knowledgeable, helpful, trustworthy and friendly. They are now my go to contractors going forward.

I called Toby about a leak in my roof, and he came out right away to take a look. He was able to…read moreget his team scheduled quickly and had the repair done before the next heavy rain hit. Toby didn't treat my roof like just another job--he was professional, efficient, and genuinely cared about getting it fixed the right way. What really stood out was his honesty. Even during Lompoc's short rainy season, when a lot of companies might take advantage of the urgency, Toby didn't. He was straightforward, fair, and never tried to upsell or inflate the cost. I absolutely recommend Toby and his company for honest, reliable, and high-quality work.

Clark's responded quickly to my request for a roof repair, however was a no show for the first…read moreappointment. I called to reschedule and on the day of the appointment received a text on my phone that someone had stopped by earlier in the day and taken pictures of my roof via drone. The actual physical inspection was canceled. I called twice after requesting the estimate for repairs, but never received anything. I would not recommend this roofing company unless you are prepared to chase them down. They are not dependable. At least with my experience.

I wish I could review their work but no one showed up for our appointment. No phone call. No…read moree-mail. Has not returned our call.

Excellent job putting a new roof above the garage.The Crews cleaned up the debris .Highly recommend…read moreCentral coast roofing.Thank jeff and Isaac.