Set an appointment as is required to test drive any of their vehicles. I get there 10 minutes…read morebefore my 1pm appointment and check in. We're told we'll get a call when someone is available, so we go walk the lot. At 1:25 we go back in and are told there's still one person ahead of us but we'll be helped as soon as an associate is available. What's the point of having to schedule an appointment if they can't even assist you in that time slot? Not to mention how many staff were just sitting around doing nothing that could have assisted. Bought my vehicle elsewhere for less money

*BUYERS BEWARE* I bought this car on Thursday 01/15/2026. Around 4pm Friday 01/16/2026 the engine…read morecheck light turned on. Got it checked. The camshaft position sensor needs to be replaced. I was also today no one could fix it till the following week & they still would have to spend time to diagnose it. So I returned the vehicle. Today 01/18/2026, the vehicle is up for sale on their website? Very shady. If you decide to purchase this vehicle, make sure they fix the CPS & show you proof that they did. Rey was great though! He gets 5/5 stars. Definitely see him to help you out.

Last night I had not one, but two tire blowouts while driving with my 3-year-old daughter in the…read morebackseat. We were stranded in the Shoreline Safeway parking lot, and I was overwhelmed and unsure how we'd make it home safely. Thankfully, I managed to get one spare on and drove to O'Reilly's, where an amazing man named stepped in to help. He quickly called someone to bring an additional spare. Billy arrived made sure my daughter and I could get home without damaging my vehicle or putting anyone else on the road in danger. Billy's kindness and quick action were truly a blessing for my family. In a moment of stress and uncertainty, he showed up and made sure we were safe. I cannot thank him enough. Also, if you happen to see any negative reviews tied to his name, please know they are from someone who previously stole his identity (there's even a Judge Judy episode about it). Those reviews don't reflect the incredible person he is. Billy, you are an angel -- thank you for helping us and for keeping the roads safer for everyone!

Suuuuuper nice dude. Very professional. Helped me get a car out of a driveway I've been trying to…read moreget rid of for ages. Many thanks!

This is my second time buying through Heidi. She helped me trade in my 2018 Porsche Panamera (the…read morefirst vehicle she helped me acquire) and track down a fully loaded 2021 Audi RS5 for a hefty discount. Heidi is involved, patient, and really does everything she can to make sure you end up with the right car and right deal for you. I strongly encourage anyone who knows what they want for their next vehicle to use her services.

Awesome guys. They made me feel very comfortable dealing with them. The Amazing Autowoman herself…read moreI had not the opportunity to meet in person, but she was terrific on the phone. Leave a message, and she'll be back at you ASAP. I took in my classic car to unload it, and Keith was upfront and very honest in my dealing with him. Give them a shot, you should come away pleased you did.

I've waited almost a week to write this review, because I was frustrated after our experience and…read morewanted some time to think about it. Last Saturday, my partner spoke with Jim about a Honda Civic. Jim asked my partner to speak with John, who was in the office that day. When we arrived, John was incredibly friendly. He kept referring to my partner as "my friend," and showed us pictures of his recent trip to Ireland. He also immediately started talking to my partner as if the purchase of the car was a done deal. He accompanied us on a test drive of the vehicle. During the test drive, John mentioned taking the car onto the freeway, but then directed my partner back to the office after driving right down the street, circling a lot, and then driving back. When we arrived back at the office, John pulled out some paperwork and gave it to my partner. Again, he was acting as if the transaction was a done deal. When we started trying to negotiate with him, everything changed. "My friend" went straight out the window, his smile turned into a frown, and he said to us twice that he wouldn't have had us come all the way down there if he had known that we were going to try to negotiate. What car dealership expects customers to purchase a vehicle without negotiation? I had to bite my tongue to keep from telling him that he didn't have us come down there, and that we chose to come take a look at the vehicle. At one point, he pulled the old "let me go talk to my boss" routine and stepped outside for a few minutes. When he returned, he refused to negotiate. Needless to say, we did not purchase the vehicle. And also needless to say, we do not recommend this business.

I have a hard time giving this company a perfect 5.0 review, but they did do a good job and I…read morewanted to write about my experience. I recently went to look at a 4Runner from them. I arrived to a shop that looked like an abandoned building, but inside was filled with beautiful classics. I'm only talking about this so that if anyone in the future decides to look into this company ahead of time, just know you are in the right spot when you pull up to a white, abandoned-looking building. Here's what this place did great, and here's where they went wrong: Right off the bat, when I walked in the door, they had the carfax report on the table and were very open about the 2 crashes the car had been in. I appreciated that. This 4Runner I was looking at also happened to have extensive documented maintenance, that was prepared and on the table for me to view when I walked in. We then took this 4Runner out to the shipyards near magnolia where I was given free rein to drive it around. This 4Runner was a manual. The clutch was seriously wrong, and it was noticeable. It did not have transmission issues, but the clutch pedal was not effective and it was tough to drive, so it was noticeable. We drove it around for a little bit and headed back to the shop where I sat down to look at the maintenance records they had available. This particular 4Runner had a lot of clutch work done, so I was concerned. I brought it up to Alex, and he recommended to take the 4Runner into their shop to get it fixed before they were to sell it. That was much appreciated. They didn't try to shrug me off and move on to another customer and try to sell a broken 4Runner for $14k to the next customer, they stopped, addressed the problem, and tried to move on. In my opinion, that's how business should be done. Kudos Here's where I believe they went wrong. They were trying to sell a 4Runner with 90% of the factory options for the price of a 4Runner that had 100% of the factory options. When you go on used car markets elsewhere, you could find that exact car for $8500-10k easily because nobody wants a 4Runner without all the 4x4 factory options. To make things worse, they were trying to sell that 4Runner with clutch issues. In my opinion, that is not how you do business. They had already taken the time to do repairs on the 4Runner ahead of time, the clutch pedal should've been addressed prior to listing or the price should've been lowered. I wish this team the best of luck selling that 4Runner, and I wish you luck on finding a car that's right for you. If you decide to come here, make sure to ask for Alex. He's about as stand up as a dealership salesman can come. I will still recommend this shop to anyone looking for specifics. To me, this shop appears to only buy specific cars that are in high demand due to rarity, price, etc. so they might have what you're looking for. I should also add that even though they had some questionable ethics, this shop was the most honest dealership I've been to in the last 3-4 weeks and I've been inside 7 different shops across the Seattle area this month. P.s. I ended up buying a truck of Facebook marketplace. I went to this shop with the intention of buying the 4Runner, but was turned off by them asking $13,900 for a 4Runner without the factory lockers and with clutch issues. You can find the same 4Runner on Facebook marketplace for anywhere between $8,500-10k because nobody wants a 4x4 4Runner without the factory lockers.

I started looking for a replacement car and went right back to Enterprise Car Sales as I've bought…read morefrom them previously (at their Renton location). Got the opportunity to work with Chanelle Winn-Fronda, a pleasure! Chanelle is very patient and took all my musts/wants into consideration. We test drove 5 different vehicles and ultimately decided on the Mazda. Don't hesitate to stop by, as they are not like all those other car dealerships. Very stress-free and no pressure environment. Thanks Chanelle! Hope to work with you again in the future!

Amazing experience with Chanelle! She was so sweet and made the experience easy for me. The rest of…read morethe staff at the Shoreline location were very kind in assisting too. Thank you again!!

I had been trying to sell a car on craigslist for weeks. I got a lot of calls, but no solid offers…read more I also had a lot of "no shows" that would agree to meet me to look at the car, then just never show up. I had used other "cash for cars" services in the past, and I needed to get rid of the car before I left for vacation so I called Paymax and they made me an offer right on the spot. They came, on time, picked it up and paid me for the car. Did I get as much as I was asking? No. But to not have to deal with the B.S. anymore was worth a few bucks, so I am a happy camper. If you need to sell a car, Paymax did me right, and I would recommend them to anyone.

I had been trying to sell my car for quite some time and Paymax Car Buyers helped me achieve that…read moregoal. I originally called them from Fresno, CA and the representative said his computer showed that they had zero coverage in Fresno. So I thought, oh well I guess I'll call Cash for Cars. Well, Cash for Cars was an UNPLEASANT experience. I told the rep for Cash for Cars that I wasn't sure how much I wanted to get out of my clunker. After I said this, the rep let out the hardest and longest sigh I have ever heard. I couldn't believe the terrible customer service. So, I hung up with them and got a call back from Ethan at Paymax Car Buyers. He then told me that their computer showed a glitch and they do in fact have coverage in Fresno. COOL! He gave me a quote slightly higher than Cash for Cars but just the money alone wasn't what made me sell to them. It was the awesome customer service. Ethan was so nice and so apologetic when he had to put me on hold for a few minutes (I really didn't mind about being on hold). If I ever need to sell a clunker again I will FOR SURE deal with Paymax Car Buyers again. I will also recommend this company to anyone looking to get cash for their clunker!!

I just bought my second car through Elliott Bay Auto Brokers, and once again Pat made the entire…read moreexperience exceptional. Before coming back here, I visited several other dealerships--and as a woman shopping for a luxury car, I unfortunately dealt with a lot of salesmen who either tried to take advantage of me or completely dismissed me. Pat was the complete opposite. He was incredibly patient, respectful, and genuinely invested in helping me find the right fit. He pulled up five different luxury cars for me to test-drive--back-to-back--never once rushing me, and did it all with a smile. At one point another customer came in who was looking at a more expensive vehicle, and even then, Pat stayed focused on me and made sure my experience stayed the priority. That meant a lot. Pat is knowledgeable, honest, and someone you can trust in an industry where that can be hard to find. If you're looking for a stress-free, transparent, and actually enjoyable car-buying experience, ask for Pat. I can't recommend him and Elliott Bay Auto Brokers enough!

Cami was great to work with, she was very responsive and not pushy like other salesman I've worked…read morewith before. Will definitely be returning to EBA for my next car.

Had bought a bad car that was going to get towed. I decided to cut my loses and give up the car. I…read morewas treated well, fast service, and got me out of paying if the car did get towed. I might butcher the name, but Demetri picked up the car for me with no issues. Also had great customer service from the guy at the front desk. Thanks guys you turns a bad day into a slightly better one.

The incredible service I just got from Mary's was perhaps the best retail experience of my life…read more Really. And I am 75. I needed a very hard to find hatchback window for my Toyota wagon, and there were only 4 in the country. And at the point where I had all but given up getting one because of the cost of shipping, Isaiah said on the phone Isaiah that they just got a whole hatchback in the day before. And he quoted a low price for it, $150. Overjoyed I went out to pick it up, planning to have a body shop install it with all its many electrical connections. Phil pulled the hatchback off the wrecked Toyota, and Isaiah said they would install it for me. I never asked! But he said that I would need to do the electrical myself, which involved a lot of time to remove so many plastic panels to get access. However between both Phil and Isaiah, they did the electrical connections too! I was dumbfounded with appreciation for what they did, service way way beyond the call. Call Mary's a Wreck, they are so legit. They are so "the best".

We had a great experience buying our new car at Carter Subaru. Our salesman was Bill Koch and he…read morewas helpful, very knowledgeable and never pushed us into decisions. His introduction to all of the new safety technology was thorough, informative and and easy to understan.

I went to a lot of dealerships to see different options in leasing and financing. I had the best…read moreexperience here. Andrew in sales spent a lot of time going through all the different options and I never felt hurried or rushed like at other dealerships. They also got me a great end of the year leasing deal within my strict budget and everyone there took time answering all my questions. The whole process was easier than expected. I was very happy with the end result and highly recommend.