District manager is rude. Unhelpful. Doesn't return calls. This place doesn't honor promotional…read morediscounts u signed up for. Inconsistent pricing. Ur belongings will be completely ruined and covered in a foot of sand since there is not proper sealing/ stripping on unit doors. Doors are extremely difficult to open and close. No one returns messages, emails, online submissions. Their website payment says not able to process payment and then makes u late. It says they will call u but NO ONE does. My things have been in 2 units since end of April. They overcharge me. They had an employee named Shawn L when I reserved my units. He was great!! Then idk what happened but along came Cheryl. Again, she was great. She was out there working her butt off in the 114° summer weather and still gave great customer service. Not sure what happened to her. Now there's no one. It took months for Raquel the District manager to respond. Apparently she's been around 10 years. She has no customer service, Ineffective communication, argues, finds no solution, dgaf about customer or mistakes made on their end. They are comfortable with ripping people off and knowing they can depend on military customer base which is why they aren't held accountable. I do not recommend this SELECT STORAGE NORTH, 29PALMSSELFSTORAGE.COM, Venture

You sold my mother's things without even calling me first. After they were placed there by some one…read moreelse. We never agreed to put them there it's kind of a long story but my mother's bank card was used fraudulently over the phone. This is still in court up there. I went there to pick up my mother's things and Jim Petra told me that he lost the key to the storage unit. I gave him my number and asked that you guys please call me when you find the key as I live 2 hours away. So since I didn't hear back and trying to deal now with the death of my mother I call your company back and was told by Mr. Petra that my mother's things were sold. I can't tell you how upsetting this has been for me. My mother was 88 years old so for your company to do this is absolutely horrible. My nephew is the First Sargent at the base there is 29 so we will be doing everything in our power to make sure the soldiers and their families know how you do business.

This is a fabulous storage unit location. It is so easy to access. it is completely secure and well…read moremaintained. the storage units are the perfect size. I can't believe how convenient it has been. I highly recommend!

From the owner: With security cameras, lights, new fences, security gate, and new high tech door locks, Joshua Tree…read moreSelf Storage is your new favorite facility aimed at keeping your special belongings safe.

Never really had a need for a storage space until now. My mom said to go to Alamo so I did just…read morethat. Got me a sweet 5x15 for about $60 a month with 50% off the first month. No signing up fee and a very leanient payment grace period of 7 days. They sell spindles of packing paper, boxes, locks, and tape. Anything you'd need to get packed and get to storing There's an old white man working the desk. Real swell guy If I say so myself. Retired marine I believe. Super helpful. Guys probably been running Alamo storage for years. Then there's this old black guy who loves Filipino food. I hope he doesn't recognize me cause I promised I'd bring him adobo and lumpia. I don't cook adobo Or lumpia. Decent hours and very willing to help. I'd suggest Alamo secure storage to anyone in need of a secure space

Joan , I did not ask for a $25,000.00 reimbursement. I asked to be refund for 13 months rent on my…read moretwo units. From March 2017 to April 2018, I spoke to your office Manager in March of 2017. I was informed you had recently had a RAT problem. I looked at my storage units, but since I'm a disabled Veteran wheelchair bound and was on my way back to the VA Hospital I could not handle the situation that day. I asked if your company would assist me since the Rats were your responsibility. But you responded with you could not help me. You failed to inform your tenets of the rat problem when you knew about it. And you refuse to take responsibility for it. I'm asking to be reimbursed for the rent I paid after the rat infestation, and you say your insurance does not cover it. 1) I gave you the opportunity to have someone there when I moved my things out. You did not want to. 2) I asked if you could assist me since I'm a Paralyzed Veteran. You refused 3) You refuse to offer me any compensation for my damaged personal belongings.

Very friendly great service really convenient to get in and out and good prices. I can highly…read morerecommend them

We just used A-Class movers for the second time, which says something already. The owners are…read morehonest, fair, and communicate exceptionally and swiftly. Even before the team arrives, we know it's going to go well. The team has the best spirit! They are fast, strong, and upbeat with smiles all around. They go above and beyond! Here is what my husband said after the move: "Your team did such a great job for me today. What wonderful attitudes they had and they were so pleasant to be around..... and extremely effective. I cannot thank you enough for your business and these young men with such great attitudes. This has got to be one of the most difficult lines of work and these guys made my experience and my wife's experience so wonderful. Doing all this packing is bad enough, so when your guys show up with a smile and spring in their step, I just can't tell you the weight it took off my shoulders today." We would only ever use this company and we recommend them highly!

I needed a small but heavy piece of bronze art moved locally. The response was immediate,…read morefriendly, helpful, and the job was done the next day on schedule and perfectly. I will not hesitate to use A Class Movers again.