This place is awesome all my stuff fit in storage and it is clean and friendly 10 outta 10 recommendread more

Peter was simply amazing He provided the best service for…read moreme and welcomed me I highly recommend this location.

I bought an average sized storage unit for my tenant to help him move out. The pricing was a bit…read morehigh at $240/month, but not a big problem. We put a lock on the door. 2 weeks later, I find out that the unit has been broken into (per my tenant) and that the lock was gone entirely. The management company stated that since there is no evidence of a broken lock, they can't file an insurance claim and can't help. And refused to show camera footage. When trying to file a police report, the police required a statement from the management company, and they refused to do so. Now, I am reimbursing my tenant for part of his stolen property out of my pocket. Never again.

Rat Infestation, Health Violations & Suspicious Review Patterns…read more This facility is a health hazard. Upon accessing my storage unit, I discovered a severe rat infestation -- rat feces, rat urine, and dead rats blanketing the interior. The rodents had chewed through nearly every box I owned. This was not an isolated incident; the volume of damage makes clear this had been ongoing for an extended period. What is equally unacceptable is the facility's complete failure to notify tenants. Management was clearly aware of the problem -- other reviews confirm this -- yet made no attempt to contact affected customers, acknowledge the situation, or offer any path to resolution. That is not a lapse in communication. That is a deliberate choice. I have formally reported this facility to the County Department of Environmental Health and the City Licensing Department (DHS). Anyone with property stored here should consider doing the same. To anyone considering this facility: The negative reviews -- particularly those citing safety hazards and facility conditions -- are accurate. I can verify this firsthand. Store your belongings here at your own risk.

best ever moving experience! extremely capable and fair price, no hidden costs. everything went…read moregreat. polite and professional. it was a pleasure! and I never say that about moving thanks Labranos!

We moved from PS to Long beach, we have had experienced such smooth move, our experience in the…read morepast that something always goes wrong. It was fast efficient and the 3 guys were so lovely to work with.

SV stored three of my vehicles during renovations to our home and even after. They are great to…read morework with and I would highly recommend them! A+ all the way!

This place was such a blessing! We had to leave our RV in storage for about 3 months. It's always…read morenerve racking leaving your very expensive belonging in the care of someone else. After touring the building and seeing the other vehicles being stored, we were very impressed. We returned after the three months and the move out process was an absolute breeze. The RV was in perfect condition and any worry we had went away immediately. The gentleman we worked with made the whole process personal, as if we were the most important. He cared for us and our property. We will definitely be back!! THANK YOU!

Beware if you decide to hire them so if you choose to cancel they will keep your information and…read morecharge you full price for the move they don't do. These people have no scruples even when they know they are in the wrong. They keep taped conversations so they now the truth but it doesn't matter and the charge your account and what's if the bank believes them cause they kept your info from your original order 7 months later. US Bank was the bank that gave them my, remember my money when I told them not to, because they had my info they must be telling the truth, the investigator never talked to me and the bank paid them the full price of a move they never did, not sure how many times they've done this but I can't be the first. They dropped their pod off in my driveway with no authoriztion, they didn't call, knock on the door, no card on New Years Eve, I guess they wanted to meet their year end quota, I must say the driver who picked up the Pod was great, he came to the door, called first and couldn't believe they didn't do that when they dropped it off as that's their procedure, anyway his name is Keith 49312

I hate saying this because there isn't a ton of RV storage options nearest me. But if your rig is…read moreover 25 feet, do yourself a favor and choose another storage facility. Navigating a big rig through the narrow roaded mobile home park is insanity. It was super dupe challenging getting my 32ft Class A here... I ended up having to have two people walk on both sides of my rig... lots of backing up and going forward 5 inches here and there... felt like an Austin Powers movie. They should not accept rigs over 25ft... maybe even shorter.

From the owner: Find out why Desert Hot Springs residents are doing business with Desert Valley Storage on Mountain…read moreView Rd for their storage needs. Our facility offers great amenities including outdoor boat & RV parking, fenced & gated access, a professional resident manager, and more --if you need storage, Desert Valley Storage has you covered for your self-storage needs. Reserve online or give us a call with any questions, including unit availability!

Hans was very professional in helping us find the perfect size storage unit for our needs. Was also…read morevery pleased to hear about their 12-month price lock-in guarantee!

Friendly and helpful staff! Hans was very helpful in showing us the units and allowing us to pick…read morethe right size!

Cliff notes: John contacted us to help him do a job, flaked on the job, and screwed us out of…read more$103.25. I own a moving company in California, and John called us to unload a shipment for a customer of his in San Francisco. He found us on Hireahelper, a moving labor website. From the beginning, I was hesitant about working with John. Over the phone, John was condescending to the point of nearly being disrespectful. He requested that we provide an insurance certificate with the apartment complex listed as additional insured, which we did. He agreed he would reimburse us for the cost, $103.25. I sent him the certificate and the receipt. When we called to confirm on Friday, he said the move might not happen. The move was scheduled for the next day, Saturday. He said he would let us know by 10 am the next morning (two hours before the scheduled move time). Thanks for the notice?? I'm assuming if I hadn't called, our workers would have shown up to the job and he would have flaked. Needless to say, I wasn't happy. I told my workers to be on call. That morning, I called him over and over between 8 am and noon, the scheduled job time. Conveniently, he didn't answer, and completely fell through. No apologies, nothing. Today, I called his office to ask to be reimbursed for the insurance certificate. Interestingly, a guy who sounded just like him answered, but said that John was out of the office! He said to call in an hour. In an hour, he said wait ten minutes. I called ten minutes later and he still 'wasn't in'. I asked for John's cell and he put me on hold then hung up. Now he won't pick up. John, thats childish. Be a responsible business owner. I've tried to be polite. Don't hide your head in the sand. Pick up your phone. I know it was you talking. As a customer, this should give you several good reasons to avoid this mover like the plague. A) He could flake on you the day of the move, and leave you, without a truck, to move on your own. B) You know he doesn't treat his employees well. They will not be happy or motivated. C) He is unprofessional. When he breaks something, he probably won't reimburse you. If something goes 'missing' during the move, you'll end up talking to John's 'assistant' over the phone while he is indefinitely out of the office. D) There is no 'customer service department' or anyone to really go back to if anything goes wrong. You'll just end up posting an angry review like I'm doing. I hate doing this. If he had simply flaked, I would have just let this whole thing go. Screwing us out of $103.25 was a slap in the face though. Take responsibility for what you agreed to do! Don't screw yourself over. Get a real mover. By the way, if you don't believe me, check out our website. The name of our company is Students With Muscle.

D&A National Transports, Ap Labor Services, John & Andrea... We would like our camera replaced! My…read morecamera was too important to just lay back and let you keep it without everyone knowing about it! it My camera went missing during our move from California and we would like it replaced ASAP. I tried working with John on a personal level, texting, emails and phone but he refused to pay, stringing it out long enough to get passed the 45 day PayPal policy for chargeback... sure his response is always the same, "what would you do", "PayPal says I'm not responsible" or "my insurance said I don't have to pay". Someone's going to pay for my misappropriated camera. BEWARE IF YOU GO WITH THESE GUYS! They fooled me into using them...

Saturday, 2-08-2025: I pretty much come in here often to pick up my mail & packages. They continue…read moreto offer superb customer service. If I have packages they already have them out for me to collect by the time I enter. Package notifications are sent via email, which makes it very convenient. No more stolen items! So take that porch pirates! Today Tracy was there & it was getting close to 5:00 pm. She is absolutely the best and so is Corinne, Samantha, and another sweet lady , whose name I haven't captured. I love it here and it's worth paying extra for peace of mind!

Just rented a 10x20 and this place is really nice! Everyone here is very friendly and helpful…read more Great security and well maintained units.

Nick at Auto Inn is the absolute best! Not only is the Auto…read moreInn a great value but the pick up and drop off shuttle service has always been spot on!

The business is 6 stars! Robert Defazio and his son Nick own and operate this auto storage and…read moresales business. You can count on being treated with respect, honesty and integrity. They went the extra mile to be sure my car fully met my expectations. Robert volunteered to work directly with the Porsche dealership to be sure the car was properly inspected and prepared for sale. He saved me hundreds of dollars in the process! Don't store or sell your car without talking to them first.