This place was such a blessing! We had to leave our RV in storage for about 3 months. It's always nerve racking leaving your very expensive belonging in the care of someone else. After touring the building and seeing the other vehicles being stored, we were very impressed. We returned after the three months and the move out process was an absolute breeze. The RV was in perfect condition and any worry we had went away immediately. The gentleman we worked with made the whole process personal, as if we were the most important. He cared for us and our property. We will definitely be back!! THANK YOU! read more

Zuma, who handled my rental agreement at the facility made my transition very smooth. Clean and safe facility. Thank you

Stored our RV there for over a year. Most $$$$ rent in the valley. It was moved frequently and we finally took it out to get on the road with it but parts of the vehicle were missing - from underneath. We are uncertain what else could have been damaged/stolen. Peace of mind with the vehicle is questioned thanks to Sun Valley Climate Controlled Storage. Ownership took no responsibility and did nothing to help. Store with Extreme Caution!!!! read more

These people rise above & beyond the rest of the storage places in this whole area. I have a collectible motorcoach so it is important to know who is storing my Rig. Both Zulma, Office Manager & Jimmy, Warehouse Manager offer the very BEST in customer service. I know my Coach is in good hands when I store it here. read more

ABSOLUTELY PERFECT!!! I can not express how happy and satisfied I was with the service and organization at Sun Valley Storage! Zulma is the hostess with the mostess! She helped me with all my storage needs, both item storage and two cars to store in the climate controlled warehouse. The setup experience was quick and efficient, and when my needs changed and grew, she was there for me every step of the way. Zulma demonstrates the professionalism and friendly service so often lacking in today's hectic world. I felt at ease knowing my storage needs were taken care of during my cross country move. It was a total delight to work with Zulma and all those at Sun Valley Storage! read more

Very secure and climate-controlled, we have been customers of this facility for several years, as we are often in Palm Springs and store several items (and sometimes a car) at this facility. Good job! read more

I had a great experience with Sun Valley. Loved the people that worked there. Couldn't be more accommodating and friendly. Best of all it is climate controlled. It can get pretty hot in Palm Springs and we didn't want our items to be damaged due to the excessive heat. read more

So very pleasantly surprised with this facility and the manager Tom. Every time I call the wait time is less than a minute. An actual human is working here and it is Tom! The facility is stunningly world class. Impeccably clean and in a very convenient North PS location which also surprised my given the size of the operation. read more

We moved to Palm Springs in June and put all our furniture and other belongings into storage here. After 6 months, we were able to move into our new house. Even though the summer had many days of record high temperatures, all of our belongings were in perfect condition when we moved them to our new place. It may cost a little more for climate controlled storage, but it's totally worth it. Another reason to trust your belongings here is that the manager, Tom, provides top-notch service. All in all, highly recommended! read more

My husband and I researched "climate controlled" storage units in the Coachella Valley and personally visited several. We chose Sun Valley due to its cleanliness, security, and service orientation, as well as the fact that it is truly air conditioned, unlike some competitors who claim to be climate controlled but were not very cool. Sadly, due to factors beyond our control related to the current pandemic crisis, we had to indefinitely postpone our move and no longer need offsite storage. Since we had never taken possession of the unit or moved anything into it, Sun Valley worked with us to refund our deposit. If we ever need storage in the area, Sun Valley will be our first choice! read more

Returned home after being away for one month. During that time received 3 calls on 3 separate occasions. Two were regarding the fact that they had locked the keys in our coach while moving it, and it was still running. The third call was to inform us they had lost the keys to our car. Bad enough? - not nearly. When we arrived at the storage facility from the airport they weren't open - although we had been assured they would be. Next morning we finally got our motorhome to find that someone had been living in it. They went thru our business and banking documents, ate our food, took some of our clothing and an iPad. They also left behind a pair of their jeans in a bedroom cupboard and of course left the bed dirty. We are sill missing a key fob for the coach. Management response - talk to the owner - owners response - well give you a free month of storage. This is not acceptable!! Renters BE WARE!!!! read more

I had a wonderful experience with sun valley storage. They were extremely accommodating for my custom requests, reasonably priced and friendly customer service. Jimmy at the front desk was great to work with. I highly recommend this storage company to anyone. read more

I'm so glad to have climate controlled safe storage for my musical instrument and repair parts. I came in late to drop stuff off and the staff was willing to stay late as well as help me unload!! What an awesome place. Thank you Sun Valley! read more

Great experience. Clean, climate controlled environment, and they were able to accommodate my size and timing needs. Tom, the manager is always there, and very helpful. read more

Belinda is very professional. She made us feel very welcome. She explained things in full and made us feel at ease. Would highly recommend this facility to anyone looking for a storage facility. read more

Called the establishment to obtain facility and pricing information. I expressed a requirement for covered parking for my motorhome. An employee named Mike stated that their outdoor parking was protected and better than covered storage. I drove 30 minutes to rent the storage space described to me over the phone. To my disappointment upon my arrival, I was shown an open field with no protection or shade whatsoever. No apology or regret for the misrepresentation by the manager Erick. read more

In March we went to pick up our RV that was stored at Sun Valley Storage - Indoor/Climate controlled area. On arriving we found that the RV had sustained a significant amount of body damage. We immediately reported the damage to the manager who proceeded to tell us that there was nothing they could do other that offer a months free storage. After several months of going back and forth with them and obtaining an estimate of repairs of $11,261.00, their corporate office has just told us that because their now terminated manager did not file an incident and pull the security tapes that they have determined that the damage was not their fault and that we should just submit it to our insurance. Since no one except an employee is allowed to move the RVs in the indoor storage it amazes me that they can try and claim that they aren't responsible. Needless to say we are not storing our RV there anymore and want to warn everyone about their poor business practices. If you are storing your RV at Sun Valley storage I recommend asking them to bring it out for you to inspect and immediately filing a police report if they have damaged your vehicle. They certainly won't report it to you if they damage your vehicle and they won't hold their employees responsible for their negligence. read more

Pros: Storage area is on steroids, this is one big place. Cons: Not the cheapest. In this day and age I guess you get what you pay for. Conclusion: If you can afford it, unquestionably worth it, with all the perks included. read more

I would warn anybody not to rent here until you've seen the facility! As i was trying to find a place to store our motorhome while we snowbird in the Palm Springs area, we checked this place on line and made contact. As there are no pictures of the outside (where we had booked space) you don't see what you're getting. No mention was ever made that basically it';s the back parking lot of a commercial warehouse! We were told we'd need to leave our keys when they would need to move my 2019 Tiffin when they get more full and sandwich my coach behind other RV's or a skid of steel (and there were many when we showed up!!) plus they also required 48 hours notice to move other vehicles to get mine out!! I was not made aware of this when we booked, we feel we've being totally misled. I requested my first months rent back, but they made it very clear it is nonrefundable, as a businessman myself, not a good way to treat customers!! read more

Thanks to the Palm Springs Art Museum we found out about this place. Reminiscent of a storage facility we used to have in Houston where we had our art and wine stored. A very high end operation. read more