Try to call them many times when I was out of State they never pick up the phone, sometime the call…read morego to another storage place. I have a friend that clean the storage area and the lady say I didn't pay in January, that I dispute my payment from the bank, I did but the payment still gone throw, that mean I already pay in January a friend went to clean the storage and also pay again for January, I have proof they take the money from the bank. If you going to used this storage pay in cash , they would take money out of your card without permission.

Getting a storage space was quick, easy, and a lock is included. The manager is super nice and…read morehelpful. Love that they are all drive-up spaces. Unit was very clean and there are many security cameras I didn't want to take off a star for this, but there no lighting in the individual spaces (at least the small ones), so bring a headlamp, or I'll often flip my car around and use my headlights.

Jay did an amazing job. He took everything we needed removed and did it in a timely fashion. Jay is…read morea great guy, very professional and I highly recommend using his service.

Do not use this company!!! You have been warned!…read more I would not use this junk removal company even if it was the last one available! Unprofessional, untrustworthy and unfortunately the worst at junk removal! We hired Jay to move junk out of our garage. $250 dollars later and we are getting calls that our things were dumped in the middle of a field and in the high desert! We call Jay and he tells us that he gave some of the picked up items to another individual (that he wouldn't name) to dump. So, now we're passing off junk? If you want to get robbed of your money..you came to the right place! Please be smart and never use this service.

We could not have been happier with Joshua at GOODD Hauling! We needed help shuffling bedroom…read morefurniture in our home. He responded promptly, beating out other companies by scheduling me immediately for my exact date and time. He showed up with a helper, on time, with all the tools and equipment necessary, and got right to work. Excellent communication, superhuman strength , well-mannered, considerate, and careful. They did not put a single ding on our furniture, walls, white trim, or doorways. The job took more time than any of us thought it would, over 2.5 hours, but they worked quickly to disassemble and reassemble items, and took care when they moved them. They even helped me decide how to orient a bed in a guest room (decorating consultation!), and how to get furniture marks out of the carpet (pro tip)! I paid them a bit extra & they were worth every penny

Very friendly service , easy to deal with. Clean and safe, decent rates I have no complaintsread more

Love this place! Great customer service & very clean & secure units. Highly recommended! Mom & pop…read more- not a chain. I have rented from all the big chains & they all suck. They raise the rent like 3x a year, crappy customer service, dirty & not secure. Privately owned makes a HUGE difference!

Alex/Vortex makes the process a breeze. It is a quality service. Alex responds promptly to both…read morecalls and texting. Scheduling is easy and relatively flexible, as well as contact with delivery and pickup (able track arrival via text). Pricing is great and the billing/invoice system is very user friendly (keeping records easily available). I highly recommend Vortex and will be happily using them again for my needs.

Joan , I did not ask for a $25,000.00 reimbursement. I asked to be refund for 13 months rent on my…read moretwo units. From March 2017 to April 2018, I spoke to your office Manager in March of 2017. I was informed you had recently had a RAT problem. I looked at my storage units, but since I'm a disabled Veteran wheelchair bound and was on my way back to the VA Hospital I could not handle the situation that day. I asked if your company would assist me since the Rats were your responsibility. But you responded with you could not help me. You failed to inform your tenets of the rat problem when you knew about it. And you refuse to take responsibility for it. I'm asking to be reimbursed for the rent I paid after the rat infestation, and you say your insurance does not cover it. 1) I gave you the opportunity to have someone there when I moved my things out. You did not want to. 2) I asked if you could assist me since I'm a Paralyzed Veteran. You refused 3) You refuse to offer me any compensation for my damaged personal belongings.

Very friendly great service really convenient to get in and out and good prices. I can highly…read morerecommend them

We were delighted with the service from Chandler Romero Delivery. We bought an area rug from…read moreFlooring Innovations and they referred us to him for delivery, installation and removal and disposal of the old carpet. Chandler responded immediately to my text and VM, gave me a very fair quote, and picked up the carpet the day after I told him it was available (after coordinating delivery times with me). They moved all the furniture carefully, removed the old, installed the new, measured very carefully to ensure it was straight and in the right place and were so helpful in their suggestions. Everything was put back perfectly. I would definitely use them again and highly recommend.

I have used Chandler Romero Delivery twice. I'm remiss for not writing a review for the huge…read morepainting they delivered last year, and the great service at that time as well. Chandler is quick to respond to text requests. Today I needed a fire pit table and four chairs moved. Chandler responded quickly, gave me a fair price, and was on time. He gave me a two hour window, which I appreciate, instead of the four hour window everyone else gives. Great service. A super nice guy. And his partner is delightful as well (I'm so sorry I didn't get his name... I suck).

The place sucks because you can not pay your storage bill by credit card…read more As well as you are not able to pay your storage bill online either. They only take checks I mean come on who uses checks anymore. You have to remember to coke in to pay your storage bill each month. But the good thing is the owner is very nice and if you are a little late he is very understanding about the issue I am complaining about. So for that reason this place deserves four stars for the good customer service.

Be cautioned and forewarned: There is an employee at this…read moreplace that likes to steal things. I left my keys on the counter one day while checking out when I walked back in to get them they were not there there was only one person there the employee. I was only in my storage unit and in the office and nowhere else but my keys mysteriously just disappeared. When I came back up a few weeks later of course not having the keys to my unit I had to have the locks cut. When I inquired about using a bolt cutter I was told that it would be $60 Perlock to be cut. I was then told that the storage unit place itself has master keys to all the various luck companies and locks and that for a $60 Perlock charge they would open the lock for me. The charge was to pay for the service of having the master keys and for the trouble of having to open up the lock. Of course not having the money to pay for it I beg and grovel to use the boat cutters and ended up finally cutting the locks off and buying new ones. I had rented three storage units there. When going to open up one of them I was Not only shot but angry as well when I saw the unit and the items were turned upside down and boxes have been opened. Talking with the owner if you weeks later I found out that there is no such thing as having master keys to the locks. Putting two into together of course it's pretty easy to figure that out that the employee had to take my keys and was going to charge me the fee for using my keys on my locks. I informed the owner of this he told me to never had a problem before and said he would take care of it. I've been gone for a few months and unplug my returned recently that employee is still there I was told he would not be. I've now cleared my units out and have been going through and taking a list of what is here and what is not. I am finding several items missing and I'm not happy about it. They were very sentimental things and some very expensive and important things. Some things were from my mother Who just recently passed away. This is unacceptable crap for myself I don't know about you but I would really think twice about renting a unit from the company. There are several of the storage units and 29 palms to consider before this one. I am not going to contact the police and file a report on this. I guess that the owner did not figure that I am certified in fingerprint forensics and I did lift fingerprints of led of several items including the door. We'll see what happens when it's run through AFIS.