I needed to have internal surveillance for our home, and knew that cameras bought over the internet…read moreor at Best Buy would not be sufficient. I received the best customer service from start to finish. The cameras are unobtrusive, and better yet I can access them from my phone and in the home, later downloading certain time frames if I need to. HINT: I read Alec's negative review before this. DON'T even THINK about buying cameras and trying to "do it yourself" if the security of your home or business are at stake. Most of us are not TECHS and need exactly what Monster security delivers: tech support and a system that has the internal back up connected to our modems. My go to guy was Eric--but the two techs were equally helpful, and this involved some wire run through with my attic. Everything was handled with precision and clean up. I also have tech back up when I need it. After my experience, I believe that this is the kind of security most people need---what is sold over the counter may be what they THINK they are getting---but not what they NEED. I wanted to have the support and back up necessary.

They sent some young woman out to my house that wanted my security code and asked for it infront of…read moremy neighbors. She was a very immature young woman that was insecure about everything including going throughout the back yard and around the house very awkward the whole 5 minutes she was here. Before engaging me in any conversation didn't ring my door bell or knock just text me and in fact was 1 hour late to our appointment. Then after 5 minutes of conversation I decided to end our meeting as she wanted to get a friend to comeback with her. Not sure why. I later called management about how unprofessional the experience was and that if the simple task of greeting some and being discreet about passcodes was to much for their sales staff maybe their service would be just as tacky and from the look at the reviews with overpriced trashy product and service walking away looks to have been a good choice for me. Thanks but no thanks for the overpriced monstrous nightmare. Lol!!

Kevin and his apprentice came to my house and installed a swivel tv mount on my living room wall…read more They also ran the power cord behind the wall so everything was hidden. Kevin has lots of knowledge and all the tools he could need. Would highly recommend his services.

So impressed with Knox contracting they went above and beyond through my home build. My house is…read morebeautiful and feels lux. They don't cut corners at all. I was so nervous to choose a contractor but so thankful for Knox!

Great service from Fabio. Explain my issues on my wifi connectivity and he was able to informed me…read moreon different tech that might help with the issue. He explain everything in a level I was able to understand( low register) and got me hooked up the same day.

I contacted this company to check for malware and reset my email accounts, when I was unable to…read morereconnect them to my computer or iPhone. They told me that they charge $250 to come to your house, which I agreed to, but did not say that their additional charge for the service is considerably above the upper limit for similar charges in Oregon. After their arrival, I was told the one time charge for this service would be $2,500 in addition to the $250. I have to admit I felt trapped as I had waited some time for them to arrive, needed a working email for my nonprofit work and was unfamiliar with the normal charges for this type of service. It took them about an hour to complete the service while spending a good deal of time trying to sell their other services. After coming to my senses I called the next day, in part to say that if they charged such extremely high prices, they should make the the customer aware before arriving at the customer's house what they owe for their services. I felt coerced into accepting their services once they arrived given I was limited by time and was already paying them $250 for showing up. I was told that they may be able to secure a discount but would call or email me back later, which they did not do. I have since sent two emails and it has now been over two weeks and I have been completely ghosted. Additionally, I have started having trouble with my emails again which I indicated in my later emails to the company, but no word on that either. Of course I feel pretty stupid for agreeing to this service, but hope no one else will get equally scammed.

I needed a move out cleaning for an apartment I was in. It was already pretty clean, but they came…read morein and really did a nice job of finishing it up.

Thank you Mariah & Rhaiza for a great cleaning job--so appreciated…read moreSo great to have a clean home.

11/10/25: I highly recommend this company to everyone who…read moreneeds security cameras help installing their starlink, like I did surely is amazing to work with and the best customer service ever, she just puts a smile on your face. Kory, was very informative, educational and just an amazing person to work with.He helped me to install my starlink in no time.I would give him ten stars if I could.

Lance and Sherri were great to work with in setting up our Verizon hot spot alternative to cable…read moreservice which is not available at our address. They were responsive to all of our concerns and questions and promptly answered and returned phone calls. Lance is exceptionally knowledgeable and installed our new system professionally and made sure we were comfortable with its operation. We have signed up for their monthly service contract to ensure that any problems with our system can be resolved quickly. We highly recommend Rogue Valley Security.

I am very pleased with Federal Security and the amazing camera system they installed. The images…read moreare crystal clear. I especially love that I can view the cameras remotely from my cellphone or pc. The staff was very patient with me, going above and beyond answering all of my questions and concerns. Definitely reccomend.

UPDATE: 03/06/2014 - If anyone reads these reviews, and you really should, I'm making this final…read moreupdate to finish the review. - I sent a registered letter with my demands. Several months later I received a notice that I was free and clear I didn't owe anything. Oh really ? So all the calls, and by the way were up to every day calls (whatever you do don't give them your cell number ) in the final week before receiving the letter. So fight these pri_ks or better still, don't go with Vivint, Inc. in the first place. Vivint Inc And so it continues with Vivint and I'm sure everyone wants to know what comes next...... a Joyce Black called saying we had a problem with our account and to call (again). When I returned the call Joyce Black could not be found and another agent said we owed 98 dollars on our account. I was then transfered to billing and cancellation. I re explained that we had given them no less than 3 phone calls within a 3 month period before our 5 yr contract was to be completed (starting to feel like a jail sentence) and several months before end date a REQUIRED confirmation letter. I was told they didn't receive the letter till a month later! So, many minutes later of details, the agent said all was good, no problem on account but now asked that my wife also contact them (again) on cancellation. Agent then went on to try and sell me a wi-fi alarm system ! Flash forward 2 days and get another call from Joyce Black and to call back. I had my wife field this return call. When she did, and asked for Joyce Black, she was told Joyce wasn't there or some excuse (it had been only 5 minutes since their call - beginning to think this person doesn't exist) - and then the agent on phone, Cory, started in on the 98 bucks over due on our account. My wife explained that this was already handled on the first phone call to agent Rose. Back to the 98 dollar account..... - and my wife said for agent Cory to note that she was calling to once again confirm cancellation. Agent said my wife would have to call back during the hours that Joyce Black worked, mountain time. We verified the date on our letter sent and looked over our phone calls to verify the calls made previously to cancel our account on the anniversary of our 5 year contract. So today I contacted my lawyer. He indicated that records of calls made from us and the confirmation letter, even if they didn't get it till later, was sufficient enough notice on our part for the cancellation. Lawyer also questioned why a confirmation letter was even necessary since when we called we had to tell then our personal information and the secret pass to our alarm account. Just to catch everyone up here - Vivint continued their attempt to collect after the 5 yr contract was completed, final payment made, and multiple heads-up phone cancellation calls and a submitted confirmation cancellation letter. They then load up with processing fees and late fees on top of a monthly charge. This is actually what they do to other customers - see my other Yelp blog. And just remember, if they keep charging after your contract final date and you have contacted them to cancel, you will most likely spend months trying to get your money back if ever.

So since my comment on their Facebook page keeps getting deleted I figured I'll write here since…read morethey cant delete it. Last night while making dinner there was a knock on our door. I looked through the peep hole but since I didn't recognize the man I wish answer. He continued to knock, ring the door bell, knock, tell for someone to answer the door for at least 5 minutes before someone finally went outside. It was one of your reps trying to get us to reactivate our service. I'm sorry for that was beyond rude. If someone doesn't answer the door it's for a reason. He also kept insisting to come inside. Extremely unprofessional and We will never be recommending the service or reactivating.

Covenant Systems is definitely dedicated to severing their clients. I personally worked with Josh…read morewho demonstrated an extremely professional demeanor and positive attitude. Very happy to have worked with them, and would recommend to anyone.

From the owner: Contact us today for system installation or service…read more Covenant Systems provides service for the following: -Fire alarm systems -Security Sytems -Access Control Systems -Camera Systems

Very happy with A !. Good advice on "smart" lock and excellent job on installation. I guess I…read morecan't post without 85 characters. So I am happy happy happy happy

Professional and polite We needed 3-4 copies of ~12 keys,…read moreand no copies of about six mailbox keys. A-1 took our request and ran -- two employees made 47 copies in about 10 minutes. Not once did I detect a hint of exasperation with our kaleidoscopic request. They delivered the copies in an extremely organized fashion, making my task far easier than I was expecting. Highly recommended.