I needed to have internal surveillance for our home, and knew that cameras bought over the internet…read moreor at Best Buy would not be sufficient. I received the best customer service from start to finish. The cameras are unobtrusive, and better yet I can access them from my phone and in the home, later downloading certain time frames if I need to. HINT: I read Alec's negative review before this. DON'T even THINK about buying cameras and trying to "do it yourself" if the security of your home or business are at stake. Most of us are not TECHS and need exactly what Monster security delivers: tech support and a system that has the internal back up connected to our modems. My go to guy was Eric--but the two techs were equally helpful, and this involved some wire run through with my attic. Everything was handled with precision and clean up. I also have tech back up when I need it. After my experience, I believe that this is the kind of security most people need---what is sold over the counter may be what they THINK they are getting---but not what they NEED. I wanted to have the support and back up necessary.

They sent some young woman out to my house that wanted my security code and asked for it infront of…read moremy neighbors. She was a very immature young woman that was insecure about everything including going throughout the back yard and around the house very awkward the whole 5 minutes she was here. Before engaging me in any conversation didn't ring my door bell or knock just text me and in fact was 1 hour late to our appointment. Then after 5 minutes of conversation I decided to end our meeting as she wanted to get a friend to comeback with her. Not sure why. I later called management about how unprofessional the experience was and that if the simple task of greeting some and being discreet about passcodes was to much for their sales staff maybe their service would be just as tacky and from the look at the reviews with overpriced trashy product and service walking away looks to have been a good choice for me. Thanks but no thanks for the overpriced monstrous nightmare. Lol!!

Needed a security alarm installed and a friend had recommended them. Responses were quick and I…read morehaven't had any issues since I got my security system. Thank you

From the owner: Valley Security Solutions CCB#221817 BCD#CLE598 offers comprehensive protection for both commercial…read moreand residential in the Eugene area. Since 2020, our trusted team has specialized in designing and installing a full range of advanced security systems, from cameras and fire alarms to sophisticated access control, we provide peace of mind through tailored solutions. Our expertise extends to 24/7 UL-listed monitoring for security alarm, fire alarms, as well as live virtual guard protection. With professional IT support and system design, we ensure your property is safeguarded with integrated and reliable technology. We also specialize in OLCC Regulations, structured cabling, fiber optics and more. Call us today to schedule your install or service.

Appointment was made for RON to come over to the property to give an estimate on how much an alarm…read moresystem including installation would cost. Confirmation was made by phone regarding the time and place. No RON, a no show, no contact. So you won't get bad service from this company, evidently you will get NO service from this company.Please let me know where I can send my bill for wasting my time and energy. Thanks RON.

If I could give 100 stars I would. Robert diagnosed and fixed the problem on the very first trip…read more When the Geek Squad who installed the security system did not return dozens of phone calls, and no show appts. Half the problem was because the camera was my installed too high under the roof eve. This is the place to call with security issues.

live in a community that has a sign out front, clearly stating there is NO SOLICITING ALLOWED…read more Vivint salesman pounded on the door and rang bell repeatedly before I could even get off the couch. I told him he wasn't allowed here, and needed to leave. He refused to get off my porch, said I was full of sh*t, and continued to stand there giving me aggressive attitude. Avoid Vivint!

So since my comment on their Facebook page keeps getting deleted I figured I'll write here since…read morethey cant delete it. Last night while making dinner there was a knock on our door. I looked through the peep hole but since I didn't recognize the man I wish answer. He continued to knock, ring the door bell, knock, tell for someone to answer the door for at least 5 minutes before someone finally went outside. It was one of your reps trying to get us to reactivate our service. I'm sorry for that was beyond rude. If someone doesn't answer the door it's for a reason. He also kept insisting to come inside. Extremely unprofessional and We will never be recommending the service or reactivating.

Kevin and his apprentice came to my house and installed a swivel tv mount on my living room wall…read more They also ran the power cord behind the wall so everything was hidden. Kevin has lots of knowledge and all the tools he could need. Would highly recommend his services.

So impressed with Knox contracting they went above and beyond through my home build. My house is…read morebeautiful and feels lux. They don't cut corners at all. I was so nervous to choose a contractor but so thankful for Knox!

I just closed on a home that included a home warranty. I contacted the warranty company yesterday…read moreto schedule a locksmith and they set up a service request for me. They automatically went with this company and sent the request to them. Within half an hour I was contacted for my availability, and once I provided it they scheduled it immediately. They came out this afternoon and did the locks for three doors, six locks total which is the max the warranty covers. Our locksmith's name was Alex and he was super friendly. He arrived on time and was polite from start to finish. He explained the whole process to me and told me how the old locks worked and how the new ones will work since they were built differently. He took his time with his work but still got it done faster than I expected which was a pleasant surprise. He made sure I tested the new locks with the new keys so I could be sure everything was all good, and it was. I had a great experience with this company from start to finish. The scheduling was painless and fast and the technician arrived within the estimated window. I was also notified when he was on his way and I was able to track his progress so I could tell when he would arrive. I'm not sure why other people had bad experiences in the past, but my experience was nothing short of perfect. I would certainly recommend these folks, Alex in particular, to anyone looking for a reliable and friendly locksmith.

I took 4 hours of paid time off from work to accommodate their busy schedule. A locksmith never…read morearrived to rekey my locks. No work was performed, and no one answered the phone when I called before, during, and after the scheduled time. Edit: the agreement was the locksmith would arrive between 10:00 am and 11:30am (see screenshot). When 11:30 hit, I called their phone number to ask if the locksmith would arrive soon, and if I should stay past the appointment window. There was no answer. In fact, I still have not gotten any call-back from the multiple voicemails I left three days ago. I understand that things happen, and something appointments need to be rescheduled or delayed, but communication is an important part of making that happen. You cannot expect a customer to remain past an agreed upon window if you do not contact them to extend it.

Wasn't actually able to make the service call for me due to being out of town, but was very helpful…read morein recommending someone that was good in an emergency. Thanks!

I would definitely refer this company for any kind of lock out situation. I called on a Sunday…read moreafternoon and they responded right away and were at my house in 30mins. Couldn't believe how fast they resolved my lock out problem.....thanks again. Rick

These guys did a great job for me. Installing a Starlink system, designing and installing a video…read moresurveillance system, and restoring a home theater sound system. I would use them again for any tech job

Denail is the best security camera in this area that ee trust, he come in verify the area make sure…read morewe get the right fit set suit us with budget , 3 times payment. 1 full year replacement if amy problem. word of the mount is garantee his job. He install atleast 4 customer set in a week , and worry free customer service . Just text him he will response right aways.