As if I didn't need another reason to absolutely LOVE & ADORE this specific See's Candies location... in comes Miss Jennelyn V!! I stopped by in need of grabbing a little thank you gift for my daughter's teacher aide. What better gift than the gift of See's?? Miss Jennelyn was immediately kind at our first initial encounter and her exceptional attitude only continued throughout my visit. She was very patient with my indecisiveness and was willing to help with anything I needed. All of my visits and interactions with management and staff are always phenomenal!! This See's comes recommended over the rest... for obvious reasons! 5/5 Stars. Thank you Miss Jennelyn is specifics! My daughter appreciated the extra samples, YOU'RE AMAZING! read more

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Several visits and the only problem I've ever had with this place is that I eat too much candy. One thing I love about this location is that almost always have scotch kisses (NOT scotchmallows, scotch kisses, they're better - don't buy them all now that I've shared the secret) available. Other than the manager, it's new staff pretty much every visit, but they're always courteous and knowledgeable about the chocolates. read more

I think these are the worst chocolates ever sold. I've tried See's many times and I wished I enjoyed it each time. I think if you love chocolates and are picky with the quality, this is not the place. It's overly sweet and really doesn't have a smooth taste like Godiva or Laderach. But, the prices are steep as if it were premium quality. I would skip it and go over to a great chocolate shop that has quality chocolates since you're already paying a lot. I'm also not sure why this store is not as friendly as I remembered it to be. I went inside to buy a Christmas box and the staff didn't seem as friendly or welcoming. They are all behind the counter and if you have a question they don't offer to help you locate what types of candies you are looking for. So, I was randomly choosing different chocolates to buy and felt rush since there were people behind me and so I just chose any milk chocolates just to fill the box for a gift. I didn't feel like it was a great choice to be there in the first place. I would try a different store or location. While it was convenient, it lacked customer service. read more

See's Candies - Milk Chocolate Assortment - Chocolatiers & Shops Near Me - San Jose, California

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AMAZING CUSTOMER SERVICE. I am so impressed by how thoughtful, helpful, and kind the staff here at the Sees Candy is. I walked in with immense curiosity and I was helped by the awesome Thuan. He offered me some chocolate samples and they were all rich + delightful. I was very impressed that Thuan could tell me the name and ingredients of any chocolate I chose. A professional chocolatier? Very cool! Thuan helped to guide me to my preferred selection and also showed me great sales they have on leftover Christmas theme candy's. This was my first time shopping in Sees Candy on my own so Thuan definitely was SOOO HELPFUL and made a lasting impression. I was also helped by Christine at the register and she is so lovely! Christine was very kind, nice, and helpful. You can definitely tell when people genuinely love their jobs and these two people made my Sees Candy shopping experience GREAT. I love how Sees Candy has such a cute and colorful Valentines display up! It definitely gets you into the loving + romantic holiday spirit. They have sooo many different Valentine's Day options it hard to choose because everything looks SO GREAT lol. I really love all the cute new Valentines design they have this year. It's also super helpful how they have photos above the Valentine's Day box displays to show the contents of all the boxes in the photos with written details. There was so many super cute option but I finally decided on the XO Candy Box. Please check out my photo of the candy box it's SOOOO CUTE! I love it. :) Also it has the perfect amount of Sees chocolate to snack on throughout the week. I love this location because they have soooo many easily available parkings upfront and it's in a perfect shopping center location with great stores around like Ulta, Ross, Starbird Chicken, Nail Kitchen Bar, and an awesome sushi place (forgetting the name). Sooo many great stores nearby so it's the perfect last stop from shopping + nails to some yummy chocolate desserts. Mmm mm! Also this location is absolutely PRISTINE, it's decorated beautifully, well lit, and everything is super clean + organized. An absolutely beautiful candy store with amazing employees and AMAZING CHOCOLATES. What more could you ask for? HIGHLY RECOMMEND. read more

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See's Candies' staff were welcoming and friendly. They're ready to greet and offer samples. The staff dropped what she was doing and came back with a tray of samples. While looking through the selections in front of the glass case, another staff asked if we would like to try any of the candies. Bought some blueberry and bordeux candies and a gift card for Secret Santa. I like the nut clusters the most especially the almond. They have the Holiday specials so will be going back for those. Clean, inviting store with lots of gift boxes to choose from. read more

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Been coming here recently just to get my chocolate fix and can't miss out on the free samples they give. Lots of variety and have some specials of new chocolate for the month. I tried their eggnog chocolate but it wasn't my fav is the polar bear claw so good! Customer service is also always helpful! read more

Today, July 20th is National Lollipop Day celebrated here at See's Candies. All the workers here are super friendly and welcoming, especially Jasmine (excuse me if this is incorrectly spelled). She was very helpful and recommended some popular lollipop & seasonal flavors. read more

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Well stocked. Salesperson was friendly and gave a sample. The only reason for the lower rating is the parking. Lots of spaces but I couldn't find an empty spot near the store. I can't walk far so I had to circle several times. They need more handicap spaces. Maybe I just went at the wrong time. read more

Tricia greeted us as soon as we walked through the door, and of course, offered us a free sampling of chocolate. While my friend was choosing a birthday card from the spinning display rack up front, Tricia walked out from behind the counter with a big round box of chocolates and proceeded to describe practically each individual piece to me! I was impressed! She knows her See's chocolates!!! The store is bright, clean and beautifully merchandised! There is candy for every season, holiday and any age group! And even something for your dog! They had a cute stuffed chew toy shaped like a box of See's chocolates! Walking into the store brought back memories from my youth when I always bought a signature See's Lollypop. These Lollypops were delicious and lasted a long time! My favorite See's candy though is the Molasses Chips! While my friend was still choosing a birthday card, Tricia proceeded to get the birthday candy box my friend wanted and put a birthday slide over the box! It was such a nice added touch! Thank you, Tricia! Will we return? You bet!!! read more

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Thuan gave me Amazing great service!! Try the orange &chocolate wafers. Definitely coming back and getting chocolates for office. read more

I just wanna say most and for all this is the best customer service out of all the stores I've been to Jazmine and her manager are very kind and very very helpful. I wish there was more workers like this around. I must've came back to the store three or four times in the week Purchasing chocolate only because of the how attentive and kind they were. I would refer see's candy to anyone read more

See's Candies - I bought so much chocolate - Chocolatiers & Shops Near Me - San Jose, California

Great people work here with amazing customer service. However, It is TOO hot in the store. I went in Monday and I grabbed a bag of chocolate. (Yummy pecans buds, but could not take them after this) Within about two minutes the chocolates started to melt. This is ridiculous, this has never happened before in any candies store! Even in the summer time! I could barely shop in there for 10 minutes without starting to feel super hot. I asked the workers if they can change the temperature and they said they weren't in charge of it. I hope corporate changes this because it's unbelievable. My candies did not look good anymore and the workers looked uncomfortable. But overall the people there are nice. Store is located in a friendly area. And looks pretty and clean. read more

What's to say. A holiday tradition , giving See's candies for the holidays.They make a perfect gift for everyone. Plus it's nice to have around the house in case guests show up. my favorite is the bordouex(not sure how to spell). read more

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If you like chocolate it's hard to top See's. Great customer service, free samples, and a decent assortment of chocolates. Prices are a bit high for my tastes, but overall, you pay for what you get and I guess that applies to chocolates. Overall, a great place for gifts, and chocolate memories. read more

I recently discovered this location and I'm glad I did! I love buying a custom box of nuts and chews - just milk chocolate please. I came in on a Thursday evening and was helped right away. I had my sample and had my list ready. read more

Was just passing by and noticed a See's candies location around the corner so I made the choice to visit. This specific location has some of the most friendliest staff compared to other stores I have visited in the chocolate/sweets industry. The mere fact they provide generous samples and allow you to taste specific item sets the standard for me. People don't just come here for the fine assortment of high end chocolates, the professionalism and courtious qualities of the staff makes you want to stay longer. read more

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Great Customer Service here. Free samples and they got the line moving swiftly. I will always commend customer service and niceties in all its capacities and tonight and here was no exception. I will definitely be back. Thanks for your beautiful candies. A bit pricey but quality always is. read more

See's Candies - Sees candy n gift bag - Chocolatiers & Shops Near Me - San Jose, California

Nothing beats walking into a See's candy with a kid. The immediate scent makes any kid smile. This location is tucked into a very busy shopping center. It's got a lot of foot traffic and sometimes parking isn't what you'd like it to be, but that's only on the weekends. Walking in we were greeted. The back door was open to the stock room & you can see an employee sitting in the back enjoying their break. It was kind of an eye sore to see as there were many people waiting in line. I like the idea of customizing different boxes. A hint for those trying to do that, do your research ahead of time. There will only be 1 person helping in the front & you will hold up the time. I understand you deserve great service, I understand you shouldn't feel rushed. Let's just keep this in the forefront, if I can research the things I want, then I can make the experience better for everyone including myself. read more

This is where I go when I need to fulfill my Scotchmallow craving. The service here is consistently pleasant with their free samples. I enjoy browsing the seasonal offerings and conversing with the staff on what their favorites might be. Don't sleep on the Coffee Scotchmallows when they make a reappearance! read more

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Loved my experience here. I didn't know there was a location in this plaza and the staff were extremely helpful. Thuan helped me choose mother day's chocolates and Jennelyn was also sweet at the register! This plaza is frequently busy and full of other great food options, homegoods, and ulta are nearby too. Looking forward to coming to this location for my chocolate needs! read more

We like to buy See's Candies for our relatives from oversea. It is like "Omiyake" in Japanese. Omiyake means souvenirs, gifts. We called to order 6 boxes of 1/2 lb of dark chocolate pecans and 2 cans of nuts. They wrapped it nicely. Then we pick up. No need to wait for packing. Great Location near where we live. The gentleman employee was smiley. read more

I have to give this See's location five stars for a couple of reasons. I came here on a business trip to pick up 125 of their 1 lb assorted boxes for Christmas gifts for my department. For some reason that was not explained to me, the form of payment for these given me by my manager was a stack of *many* gift cards. The amount of time it took to individually scan a sufficient number of these to pay for the boxes amounted to just over an hour. So, I had all that time to just hang out in the store and wait. And what do you do when hanging out in a See's with a staff and manager who are grateful for the largest transaction in the store's history? Unlimited chocolate samples. How many could you eat? I thought they were small enough I could sample as many as I could fill up on. Haha, not so. Not so at all. I reached 5 and had to bend over and stand back from the counter. The manager kept telling me "you can have as many as you want, here try this one..." I choked down a sixth one and asked for some water, which they don't serve. So, after begging the ice cream shop next door (sic) for ice water and sitting outside for 20 minutes or so. I came back in and the guy behind the counter asked if I wanted to try a Rum Raisin Truffle with him. We did it like a shot. I barely escaped a sugar coma. The chocolate is good. The assortments definitely vary and are high on mystery. The curiosity / reward of discovering what's in center of each is like a yummy game. I prefer the creamy, fruity varieties typically. The store itself has a classic feeling. Everyone who enters is offered a sample or two. And it really is very much like being a kid in a candy store to be handed a sampler tray and offered to pick any piece you want. Total throwback. High marks for service, enthusiasm, cleanliness, and a solid product. Vive la See's! read more

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I've come by four times in a week, oops! I grew up getting See's chocolates and lollipops as presents, and now I visit See's to get treats for myself :) Love the scotch kiss, it's a large marshmallow dipped in some top-notch butterscotch. The employees are lovely, just like their chocolate. Shoutout to Shelly, she's so sweet and charming to speak with! They offer samples of whatever you'd like to try so that you'll be happy with your purchase. This conveniently located See's in Brokaw Plaza is a great shop to get treats for yourself or others, no matter the time of year. read more

Yesterday I came in to See's Candies in the afternoon to buy a half pound box. There were two ladies there named Samantha and Jasmine that were both extremely kind and helpful throughout my whole visit there making it a very positive and easy experience for me. I will make sure to definitely come back again! read more

I have a See's Candy gift certificate that I won last year at a company raffle. I'm not much of a chocolate person so it's not a surprise that it took me so long to redeem the gift certificate. What's good about the certificate is that it does not have any expiration date. The certificate is good for 1 pound of chocolate. So last weekend, me and my daughter went to the store in Brokaw to redeem it. The lady in the store told me that my gift certificate can be used to any of the chocolate that is priced at $21. I can either get the one big box or get any variety that equals the said amount. If the total goes over $21, we just have to pay the difference. What a sweet deal! What I got: a small box of limited edition eggnog truffle, A small gold box of various truffles and See-gar chocolate (cigar shapped milk choc) all for a total of $22.15 so I just paid $1.15 extra! Suhweeet!!! And we got a tasting of their orange and strawberry truffles. Sooo woNderful! read more

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I highly recommend this location for their excellent staff. My cravings for white chocolate has intensified as I cannot have any milk or dark chocolates. Being a Sees fan for decades, I knew they had white chocolates to offer me. I was just at a different Sees location and they didn't have one of the options I saw at this location. It was the mint truffle. I got that as well as polar bear paw, divinity puff, scotch kiss (the only non white chocolate option I got), birthday cake, strawberry truffle and apple pie truffle. I got them in a bag and I should have just gotten a box. I don't know the price difference but it was hard to distinguish between the truffles which flavor was which. I got the menu but I was also lazy to look when I just wanted to indulge. The staff working offered me a sample but I declined as it was all milk and dark chocolate. She offered to get me a white chocolate sample instead and I was so excited. I got a polar bear paw. She made my day and I left with my haul of white chocolates. read more

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It's so dangerous to have a Sees candies store nearby but here we are. Friendly manager who helped me with a 1/2 lbs custom box and showed me a mixed box from Valentine's Day that was marked down by 1/2. read more

I'm a huge fan of See's Candies no matter what time of the year it is, but admittedly there's an influx of See's Candies visits on my end during the holiday season. This See's Candies location couldn't have opened up at any more of a perfect time in the first week of November. I also happened to stumble into See's Candies on its second day of the grand opening. Lucky me! Thankfully this location is an easy and accessible spot for North SJers. I would have to go all the way to the Valley Fair Mall's store or Eastridge Mall's pop-up store for See's Candies. I had such a pleasant experience with customer service. The associate who helped me was extremely kind and personable. The sales associate gave a great idea of using the Scotch Kisses for candied yams on Thanksgiving! She was also very patient with me while helping me fill a 1lb box. I ended up spending more than $25, which entitled me to a promotional free, small box of assorted chocolates. I love the quality of See's Candies. The Scotch Kisses, which are the soft caramel covered marshmallows, are my absolute favorites. They're essential in every box or bag I create. My favorites of the chocolates include the Marzipan, Divinity Puff, Milk Chocolate Vanilla Nut Cream, and Beverly. The rocky road is very good at See's but would love to see them come out with some type of s'mores chocolate in the future. read more

See's Candies - Chocolatiers & Shops Near Me - San Jose, California

Christine, the sales rep is the reason why I'm giving this Brokaw location a 5-star. From the moment I entered the door, she greeted me with a smile and left me alone to find the chocolate boxes I was looking. Christine sensed that I needed a basket and immediately gave it to me. I like that she gave me time to look around and only talk when I had questions. I was looking for a Birthday presented package but the choices I got were not in the Birthday package. What Christine did was to offer to gift wrap them for me and meticulously made them pretty while still being attentive to other customers. I left the store with an awesome customer service experience. Christine reminded me of my rewards card and gave me a $5 off in my next visit. I hope all their staff are like Christine in my next visits. read more

Call for pick up! You choose what you want. Pay with your card and pick up when ready- took 10 minutes! Super delicious. Satisfying my sweet tooth during Covid-19. Great service! They added some extra samples read more

See's Candies - Chocolatiers & Shops Near Me - San Jose, California

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Always a sweet experience love customer service love quality love convenience they have amazing customer service...just hope they keep milk chocolate and marshmallow treats year round. read more

See's Candies - Chocolatiers & Shops Near Me - San Jose, California

See's Candies Ribbon Cutting Grand Opening was today! Located in Brokaw in the same shopping plaza as Sprouts is perfect. Parking is abundant here, so easy breezy. Awesome, my first time ever seeing!! They needed a bigger giant scissor, but that was fun to witness and experience! Lots of happiness in the air ^_^ I received a free tote bag since they were giving away to the first 100 people whom entered. Grand opening and ribbon cutting happened at 9:30am. A lady said friendly words and along with introducing everybody. Then, the doors with balloons swang open. There's a deal going on if you spend $25, you shall receive a small chocolate box called A Taste of See's. The people and staff were friendly and the store was well lit and clean...after all it's brand new. See my many pictures to see what I saw! Enjoy! read more

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I've been to this location before and had a wonderful experience it was some time ago. It was a young lady who helped me and I don't remember her name but she was absolutely fantastic. Such a kind and helpful young lady. Now fast forward to yesterday my mother and I went in now that they're open. Thoung (I believe is how his name was spelled) he was outstanding. He had great suggestions and also recommendations on what would be the best deals. He was very knowledgeable about the candy and even the history. We had a great time in there and I look forward to coming back even though I live 1.5 hrs away. Such a great staff every time read more

This is my favorite go to place for quality chocolates. It's a tad bit expensive but worth it. I started going to the new one on Brokaw and Old Oakland Rd. It's very clean and great customer service. Parking can be a bear at times but don't let that stop you from satisfying your sweet tooth. read more

Employees don't need to be rude while giving chocolate. 3 employees, one male rude employee. I simply asked if they had a particular flavor because the sign was out, his response, "no we don't have that, is the dish out"? Wtf,how does that signify anything to me and why would you have a sign out for a bulk candy if you don't have it in stock? What's up with that? Not necessarily at all. I will happily spend my chocolate money elsewhere. No samples either, but the customer in front of me got some. If you don't like your job, quit. Please don't take it out on customers that help support your wages. That's all bye. read more

I love this sees candy shop! The employees are so kind , fast , efficient and professional, my favorite place. One lady even helped me out and gave me $5 discount because I qualified for promo, now that is someone that cares! I been to the sees candy shop by Almaden area and that was a bad experience. Not only did they ran out of my favorite chocolate (almond square) the lady was very slow, mentioned no promos offered NO SAMPLES and got my order wrong. COME to the brokaw location instead! They are awesome ! read more

Grand opening today November 9, 2018. Extremely friendly staff.. as per usual to my visits to any see's location. They were fully stocked today, and seems ready for this coming holiday season. read more

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Great candy and friendly staff. Seasonal favorites are always available and a FREE sample when you stop by for your candy shopping needs.

Two weeks before Easter...only one employee working the store. Please hire more workers.

This place is pretty new and clean. Stopped by yesterday to pick up 1/2 lb of chocolates and the lady that helped us hooked us up with some samples of the dark chocolate coconut- my fave! I wouldn't mind coming back to this location. Only thing that sucks is the parking. They're usually pretty busy here read more