Ah, the fragrance of chocolate & sugar gently greets you at the door. A deep breath girds me to be strong among prewrapped candy boxes and that glass-enclosed counter, neatly arranged samples inside. A woman in white with black trim patiently takes direction from an overwhelmed and indecision filled customer to complete a custom box. I feel you. A plan works. Some candy goals. We've developed mental toughness having years of exposure to this most wondrous chocolate institution and their time-stood-still shops, just like when I was a kid. This store though is spacious, a See's associate coming around with a sample tray. Parking was no problem. We grabbed a box of Cinnamon Little Pops and a half pound of California Brittle in milk chocolate. They were out of our favorite dark. Maybe other fans liked giving a slight nod to the healthy benefits of dark chocolate. This is See's. Classic. Delicious in small doses. read more

See's Candies is the best!!! This location is my new favorite! Patricia, the manager, is the sweetest and makes the experience so wonderful!!! I can't recommend this location enough! The selection is amazing and the samples are always a hit!! Their lollipops are our go tos! read more

See's Candies - Chocolatiers & Shops Near Me - Livermore, California

They need to have a separate libe for people buying prepackaged candy. I go a lot and don't feel it is respectful to make me wait behind people choosing individual candies. If you ask they say the can't do it. This happens at Walnut Creek and Livermore. read more

Absolutely the best chocolates and other sweet treats anywhere. We've always had friendly and efficient customer service whenever we stop in. Can get somewhat crowded before holidays as others have mentioned, but plan ahead and you'll have no problems. read more

Yummy! Best chocolates and candy ever. It's all ours Californians! Once people from other states try it they order online, get it on the way out at airports or have visiting friends bring it to them. It's amazing and I'm not really a candy person. Always a friendly staff to great you and help you select your goodies. Oh but wait...you get a free sample of anything they have. This place is a must to check out! read more

As good as it gets. Great customer service. Shop is only crowded before and during holidays.

See's Candies is so nostalgic for me. I love visiting the stores and trying their seasonal candies and getting my usual treats. The candies here bring me back to my childhood of getting boxes of see's gifted during the holidays. The store is located across from the SF premium outlets. There is a ton of parking in the lot so no worries about that. The store is huge with a ton to select from. I love building my own box with all of my favorite candies. To name a few, I love the cashew brittle, divinity puff, polar bear claw, scotchmallow, walnut square, Boudreaux, molasses chips, butterscotch squares, and the list goes on. Jeanette helped us and she made my boyfriend's first See's experience memorable. The service here is superior. I have never had a bad experience with any See's employees. Everyone is always so welcoming and kind and hospitable. read more

I had a wonderful experience with Jeanette on 8/17! We were due to travel to London in a few days and we wanted to pick out some gifts for our family. She helped us pick out chocolates and gave us the freshest batches because she knew they wouldn't be consumed for a few days. She also gift wrapped each box beautifully. We took almost an hour of her time, but she was so patient and sweet with us. I appreciated all the time she took to get our order perfect! Thank you so much, and needless to say, the candies went down a storm! read more

i came in 10 min before they closed & i had a gift card to spend. Dayna was a pleasure & helped me w/ staying in my gift card budget ! she was very patient & recommended me some chocolates. Will be coming back!!! read more

Came in with Sis to just grab a few pieces and OMG Jeanette was the absolute sweetest. We grab a couple favs and Jeanette suggested a piece with pecans which are not my fav but OMG, Thanks for the suggestion. I can't remember the name something vanilla pecan - it was pecans coated in a vanilla caramel square. I can't stay in See's long because y'all know I'm addicted to sugar. Thanks for being an absolute sweetie Jeanette. read more

See's Candies - Jeanette - so very SWEET - Chocolatiers & Shops Near Me - Livermore, California

Love to stock up on chocolate for holidays here at See's! They are the best quality. As my grandmother said once, when I brought her a no-name box of chocolates: "This is nice, dear, but it isn't See's!" Never made that mistake again! read more

The salesperson was very helpful and gave me great suggestions for a custom gift box of candy. She even gift wrapped my items.

I've always liked Sees Candy, continue to do so. I think this place is good but as with all places it has a lot to do wit the employees. I don't know if its because of the holiday, so ill give a 4 star instead of a 3 but the ladies inside were either tired or lazy. I went 30 minutes after opening to buy a custom box of chocolates, they told me that all the milk chocolate was sold out and they referred me to the prepackaged boxes along the wall. When i went to the counter, all the chocolates in the display box were there, an abundance of milk, dark, and white chocolate were in view. So, as i was paying I decided to ask the guy at the register if i could custom make custom box of chocolates and he was happy to oblige. So i not really sure what the ladies walking around the store were talking about, but i ended up getting my custom box just fine. read more

The quality of chocolates at Sees Candy is renown to locals and out of town guest. I just shopped at Livermore Outlets and saw the Sees Candy Shop. I was looking to purchase chocolates for my next neighborhood drop off and take advantage of 'outlet' prices. I was told by the manager that if I purchased $500.00 of chocolates, there would be a 15% discount. Dayna, sales associate was kind in clarifying the details of the products that qualified for the 15% discount. This was critical as the products that I wanted didn't qualify. Because of Dayna, I still went ahead and purchased alot of chocolates with no discount. The manager should have provided detailed disclosure of promotions. Thank you Dayna. You helped make the store make a big sale this night. :) read more

Mmmmmm chocolate! With current restrictions going on, I prefer to limit myself inside a store. Easy and convenient online ordering makes things easier. Valentines weekend also makes this shop more busier than usual. I got my email confirmation that my order was ready for pick up. The shop will hold your order for 2 days. I arrived at the shop and they had a line formed to enter the shop and a separate line for Online and Door Dash orders which is much appreciated since the line to enter was a bit long. I went to the Online pick up line waited for a few minutes and See's retrieved my order. Factory wrapped samples were included in my bag along with a coupon for Easter. Quick, Easy and painless to get See's at its busy time. Plenty of parking available. read more

From the above. They had a lot of people working. They are just slow and not the best in customer service. read more

Terrible service. Waiting 10 minutes and the other worker not even helping. Won't be back to this location

See's Candies opens near one of the hottest retail spaces in Contra Costa County-S.F. Premium Outlets. this area is experiencing continued rapid growth. even Warren Buffet's Berkshire Hathaway has decided to open a See's Candies outlet. not a small one. 50% bigger than all the others. usual stocks of chocolates on shelves-some discounted, some at full price. there's a counter where one can customize ur own box. coupon 5 off for $35 purchase for a limited time. buys: "sugar free" dark chocolate (1.5 oz-2.35) -200 calories, very satisfying semi sweet chocolate bar. -eating less chocolate as it isn't diet friendly. this one's great. -also received a free piece of chcolate while i was browsing. nice! read more

New See's Candies location. Stopped by here today to check this place out. The store is nice and very spacious. I ended up buying some candies for Christmas. Employees here are super nice and friendly. read more

See's Candies - Chocolatiers & Shops Near Me - Livermore, California

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I love this place- and I've never failed to get great service here (and a free chocolate!) I'm so glad they are open, and we can go get our chocolate fix. Parking is great, service is great and, of course, the chocolate is great- what's not to love? read more

This store is a gem. Product selection is plentiful, store is spacious, clean and every encounter I have had with their staff has been pleasant and friendly. (I come here fairly often because my husband is a chocolate fan and See's is his absolute favorite for over 40 years!) Parking is convenient and plentiful. The staff is professional, knowledgeable and helpful. They have always offered a sample and go out of their way to provide excellent customer service. In particular, I recently inquired about a special order for some wedding favors. Andrew answered all my questions, searched for the store nearby my event and did several on the spot calculations of the total cost, which was very accommodating and helpful. If you like See's candy and you like good service, this is your store! read more

I walked in as soon as the store opened. I was greeted by Andrew with a yummy chocolate sample in hand. He helped me find a few items ,hand boxed and wrapped a box of hand picked candy. He was very kind , helpful and knowledgeable. A + Customer service ! read more

Need to use some old gift cards so stop by this store. Spacious store and helpful associates.

Always great customer service, they take there time to care and listen to customers. They gave us many samples clean store and plenty of parking read more

Hand made chocolates since 1921. I bought christmas ornament with two pieces of chocolates inside. My mom loves ginger chocolates which are no longer available read more

See's Candies - Chocolatiers & Shops Near Me - Livermore, California

It's a family tradition to gift every one a box of See's for Christmas so I was excited that a new location opened in the area. The shop is beautiful and the staff there is very welcoming and extremely helpful! read more

See's Candies - Chocolatiers & Shops Near Me - Livermore, California

What started off as a great experience became very frustrating. Placed an order for pick up so that I could avoid the crazy holiday line. I got a call as they were picking my order as one of my items was out of stock. The person who called was absolutely fantastic, great customer service, she let me know the store opens at 10 and my order would be ready. I arrived there a few minutes after the store opened. There was already a long line. I was told curtly that everyone needed to wait in line even for pre-orders. I have a sick kid at home with the flu and the entire purpose of placing an order online was to avoid the wait in the store. I ended up waiting a half hour in line to pick up an order that was ready to go when I walked in. If I had not already paid, I would have left. Sees has been a family tradition of mine since I was a kid. This experience leaves me wondering if it's worth it next year. read more

My daughter and I went yesterday to make our day a little happier. I have been eating See's candies for 55 years and I can honestly say this is the largest and nicest store so far! Most importantly is was Covid safe starting at the front entrance. Samples had wrappers. I will be going back soon. Thank you See's read more

Always the best service and selection! Been to many Sees shops and this location is my favorite!

It a big store has lots of candy, but service was not consistent and lacks attention to detail. The person helping me was busy having a conversation with another co-worker did not bother to greet me, & I was browsing for a good 5-10 minutes. Had to go up to the counter to get service and the person helping didn't even put in the right order for me, even though I specifically told her each order, was a bit dissatisfied & quite disappointed with the treatment I received. I've been to a few smaller see's candy shop with more professionalism and attention to detail with great customer service, then this location today. read more

The employees at this store are super nice and helpful. They are always friendly and are good about keeping the line going. See's candy is my favorite chocolate and between the delicious chocolate and the friendly employees I cannot help but visit often. read more

Extremely slow service, be prepared to wait 20+ minutes. I've come here a few times and it always takes forever to get to the register. I wish my mom didn't like this candy so much so I wouldn't ever have to come here again. read more

The customer service at See's is always good but yesterday I went in and a young man name Mason was great, friendly, patient, just all around a pleasant young man which I did let him know that I appreciated his customer service. read more

I ordered online and picked up at the store. I was really impressed with the way they are managing during Covid to keep employees and customers safe! They only have one employee in the store and they set your order on a clean table wife you to pick up to avoid any contact. Also, they threw in some fun extras (to compensate for the inconvenience of not being able to go in the store) which I really appreciated! read more

Love this location, so happy it opened. I came during grand opening, all the staff were very welcoming. I stopped by again yesterday Saturday night, there was only one lady working, and she was super friendly and helpful. I've been to several other stores before, no store is as friendly as this one. Love it! read more