Love what they have here. It looks bigger from the outside…read more Friendly staff willing to help. The reason I'm giving this two stars is because of the prices. $5.00 plants was a bit much. I spent just over $75. I really thought their prices would have been just a little better. This was my first time here and again loved their selections but the prices were a bit too high for me so because of this I won't be coming back. I would at least recommend them giving discounts for buying more than 5-7 plants. Or some kind of incentive to buy more. There are other places that give me a better deal.

Get a phone system that works. Called 20x, has 2 options and both disconnect prior to getting to…read morelive human or recording. Skip this place, go a mile north to Oakland as better inventory and you can call to check before wasting trip...you know they answer phone.

Every time we have contacted this business, the customer service is extremely poor. The business is…read morelacking in professionalism, and overall care for the customer and their safety. We purchased a mower, with a full warranty, and have had multiple issues with it. The first time, after charging us a hefty fee for transportation, the mower was "fixed" but returned to us in poorer condition than when it went into the shop. The blades were not sharpened, even though we paid for this, and there were multiple random bolts in the cup holder as well as pieces falling from the undercarriage, presumably due to these bolts not put back onto the mower. While the mower did work, it did not work at full capacity as it should have, and did when it was first purchased. Today, the mower begun smoking & nearly caught fire, and is throwing a TON of codes. We called the business to ask to have it serviced/fixed, and were told that the transportation fee is now 2.5x the hefty fee that it was previously. When asking why this charge increased so drastically since our service 3 months prior, we were told that there was not an increase & that we needed to speak with the owner if we had a problem with the cost. We referenced our previous invoice, as well the copy on their end, to no avail. After waiting to speak with the owner, he was extremely belligerent about not wanting to pick up the mower for free, which we never asked for, and that he did not even want to service our mower there at all, but if we wanted it done the transportation would be at this drastically high price, for both there and back. Our biggest issue was nearly catching on fire, which the owner failed to even care about or address, and as we have been told during each call to this business, they do not want to do service, even though they sold us the equipment with a full service warranty. We now feel uncomfortable even taking the equipment to this location, as we are worried that it will be fixed incorrectly again resulting in potential injury/fires. I am unsure how to go about this issue, as our warranty that we paid for when purchasing the mower has now essentially been voided, and we will need to search elsewhere for a mechanic to help us with this immense safety hazard. I would definitely NOT recommend purchasing anything from this business. If I could rate less than 1 star, I would.

Went in to replace a part and order part for a mower purchased here. When purchased we were told…read moreit was a "commercial " mower and could handle 25 lawns per week. Looked at larger commercial mower bc current mower keeps having issues. Was willing to drop the 3k on 30" commercial mower but wanted to trade in smaller mower. Sonny said that we were never told we bought a commercial mower. He (owner) basically called us liars. No reason to lie. As he wasn't sales person, he has no idea what we were told. Sonny (owner) was rude and unprofessional. I then shared we Just dropped 25k out east on 2 big mowers and then told to go there. He was obviously upset we spent that kind of $ elsewhere but this is exactly why. Every issue we've had over the last 4 years, treatment has been hot and cold. Absolutely no way should customers be treated this way.

Two Oakland Nursery Gardeners did wonderful job to plant my Japanese maple tree, they also help…read morereplanting roses as well. Top the line customer service.

When Trader Joe's had $12.99 mini olive trees that sold out before I could grab one, I was then on…read morea mission to find one. I stopped here first, and was unsure where to look. I asked a very kind man who worked there and he was very helpful. They only had large ones that were $70, so I declined, but I purchased a couple of smaller plants. I wouldn't hesitate to come back.

Big fan of Home Depot, not a fan of their millwork service. If you need doors, I'd recommend going…read moreto a specialty store like A&D specialty or S&L Lumber - you'll get much better and faster service. This Home Depot Millwork department is an absolute terror to try to get ahold of. You'll feel ghosted for weeks instead of taken care of.

Great service ROGER was amazing very helpful, with a great attitude, if you come to the Home Depot…read morein Hilliard find him he's a great guy very Helpful. Makes you want to come buy here more often.

I bought a plant that I got for my friend and they helped me identify the name of the plant and…read morerepotted it for $22 including the purchase of the pot. I love the ambience of the store is extremely earthy, humid, and beautiful ! Customer service was really good and I appreciate it. Them educating me as well.

Both of the tomato plants have died already and one cucumber plant has already died. I bought a…read morelot of plants and flowers there. Probably will not shop there again!!

We went for some tree and flower advice and maybe buy some products to help our plants. The staff…read morehere were amazing! The tree guy talked me thru my issues and basically said I didn't need to buy anything right now but suggested a product to get for next season plus a make it yourself home product to use. The flower lady helped immensely and picked out the lowest cost product for us to buy because we only needed a small amount. No upsells, gimics etc only honest advice from people who obviously care about plants and trees. The plant and tree selection was fantastic and it's a fun place just to walk thru. We will definitely be coming back here for all our yard and houseplant needs.

it had been a while since I visited because in the past, my customer service experience was not…read moregood. I recently was there this past weekend and it was Amazing!!! Thank you for taking the time to listen and making feel appreciated as your customer.

Not sure how it's going or headed. Great initial contact and follow thru. Not so much now, thinking…read morebecause they are busy...

Ti the owner personally handled the project from the beginning. I found that he is conscientious…read moreabout his customers needs, and that he will go the extra mile to complete the project to customer.

Fun store to shop in around the holiday times. Fall time is…read moremy favorite time because their scents smell so amazing.

I came in today with no idea what I was looking for (a general idea that I needed a new signature…read morescent as mine was discontinued but nothing more). and when I walked in Jess immediately greeted me and asked if she could help me. She was so kind and gave tons of help with scent notes, how to easily find scents I would like, and what sales/promotions were currently going on. I had such great service and I walked out with products I love. Huge shoutout to Jess!