I just made the move to NCA and could not be happier so far. They called ahead to get permission to…read morecome earlier than scheduled. They figured out the best upgrade to my panel. We moved up to cellular and they set me up for the mobile app to control my system. Now I get the best value for my monitoring. John and Sam were exactly the guys to trust to set up your security. Shooter... these guys are keepers!

Great service provider at great cost. Been with NCA for over ten years. ADT is very expensive.read more

I recently moved from the Nashville area and I wish I could have taken Duncan Security with me. I…read morewas very pleased with their company and would highly recommend them. Jody was great helping me with our initial needs and the techs that came out to install the system were professional, willing to answer all of my questions (numerous times until I understood), and very knowledgeable about what they were installing. Another thing that was very important to me was the response time for the call center to contact me when the alarm went off (accidentally numerous of times). It was quick. Within seconds. Thankfully they were false alarms but I knew if I had an emergency they would be quick to respond. AND the call center in US based. The previous person who left a review talked of the contract and not having their money reimbursed. Note that the person broke the contract and didn't have to pay the additional year that really they could have held them to. I'd say that was pretty generous. My experience is that they will work with you if something out of the ordinary comes up - an unexpected move so on and so forth. One thing I don't understand is Yelp shows only one review but if you click on the "reviews not recommended" you will see other reviews and they are all 5 star. I recommend reading those reviews when making your decision. Thank you Duncan Security!

There is no finer man than Joe Duncan, Jr. He and his team have provided security for my home for…read more25 years. They offer the best in customer service, intelligent planning and installation, and monitoring. I had a question about my system today, and Joe, the OWNER HIMSELF, was here within 30 minutes. Questions answered. My problem(not a systematic one), resolved and I could not be happier. Thank you Duncan Security for the sense of safety and protection you provide. Robin

Life experiences have made me really appreciate the feeling of security. I moved into my house…read morerental a couple years ago and Mike's company came recommended from someone...I honestly do not remember who it was; I wish I could give them a hug! I guess I had never experienced a local security company or thought to even go with one. But I did! I am so glad I did. I recently contacted him because I was moving from Nashville and needed to cancel my subscription. I forgot how awesome he was. He is the only person that works for his company. He is personable and professional and remembered facts about me from 2 years ago. Who does that? No contracts. Just a flat fee a month and I did not even have to purchase equipment. I was reminded of the care he took in installing so as not to cause permanent damage to the property. He was so quick. I can only hope that the next security company I use is has high quality as he and his business is. Amazing customer service.

This company is continuing to charge my card for services that I discontinued in December of 2024…read more I have numerous emails, calls, and texts requesting cancellation, however, despite this - I'm still being changed for service for 6 months since moving from my home. Do NOT work with them. It started well but it's been terrible trying to leave. They are BARELY responsive and don't follow through with what they say they will do.

So earlier this month I had an eroneous charge from Unlimited Security. I promptly reached out to…read moreLinda, who put me in contact with her book keeper who got straight to work on resolving it. I am so grateful for the great local service I get from Unlimited Security, and while it too just over a week to get things sorted out, everything was fixed and put back in it's place in a timely manner due to the tireless efforts their bookeeper. I have no plans or reason to take my busienss elsewhere because the service provided by Unlimited Security at all levels is excellent and the standard by which I hold all other service providers I deal with to.

Unlimited security provided great, timely service and installation. I feel confident that if and…read morewhen we ever need any service from them they will be right there to help!

Michael Beets was punctual (actually early!) and very knowledgeable and explained the issue well.read more

I love being with Preventia! They're customer service is top tier and they're there when you need…read morethem! Very knowledgeable and they care about keeping your family safe!

If no stars were possible, that's what they would get. I prepaid my monitoring fee annually. I…read moredecided to cancel my service to go to a wireless system. I had three months and 20 days refund due me. I was told that I wouldn't be getting a refund because the company doesn't get a refund. Inter-Vac has no integrity. Never do business with this company, they steal customers money.

Our Central Vac system wasn't working. We assumed we would need to replace it, but the service guy…read morefirst got our system working again. We chose to replace it anyway due to the age, and the quieter, more powerful new unit. But, to fix the problem giving us the choice to postpone replacing if we wanted to, spoke volumes about their integrity, not to mention the skill of the serviceman. I highly recommend this company.

WORTH READING........I ordered the Door Armor Hinge Shield Reinforcement "DAHSR", unfortunately,…read moreUPS delivered them to the incorrect address (you can't get a human for UPS or FedEX, for that matter, on the phone--texting only)--the only message I could see was "Delivered". So, I called Armor Concepts, 'spoke to the owner, Alan who squared me away and immediatley sent me another DAHSR which I received in two (2) days. Alan and Armor Concepts exhibited integrity to me! Alan answered my call, kept his word, and renewed my faith in transactions via the internet! I recommend Armor Concepts! Phil Jackson

Fraudulent company. Two websites each giving the same company a different name. Neither 888…read morenumber is in service. They do not answer their local number. What I ordered is sometimes called the Mortise kit, sometimes the door jamb repair kit. Neither me nor this company know what it is. Instructions make no sense. I am a mechanical engineer and what they have written down is not physically possible. Pictures are totally illegible because they have been photocopied again and again. Steel quality is very poor as parts bend easily. Waiting two weeks now still no refund.

Tim Reid and his tech, Eric, did an amazing job of installing a security system at my home. I have…read morean art studio that I was afraid would be problematic to add security to but they took it all in stride. They evaluated my property, assessed my needs and did the install flawlessly and professionally to my home as well as to my studio. Eric made sure I was very comfortable with the system before he left. I was very impressed with their promptness, courtesy and professionalism. I would highly recommend them to anyone needing to add security to their property. Thank you Guys. I feel so much safer now.

Customized Security Solutions is a top notch - A+++ in every way. They deserve more than 5 stars…read more a "10" in each category. Tim Reid is a true professional - knowledgeable, courteous, patient, reliable and trustworthy - he goes above and beyond. He took time answering our many questions and accommodated our tight time schedule. Jeremy was also excellent. The two technicians, Eric and Tyler, were extremely competent, respectful and pleasant. The complicated system was installed thoroughly and efficiently given the short time window in which to complete the work. When there was a need for an adjustment to the system, given the complexities in such an installation, Tim was readily accessible and responsive, and the techs returned to make the adjustments in a day given our limited time frame. The work is superb. It is not just the quality but also the enthusiastic manner in which the work was done. Tim and his team are so genuine. They are conscientious and committed to do each job with excellence. We immediately felt comfortable with Tim and knew we made the right choice. We highly recommend without hesitation Customized Security Solutions! You will not be disappointed. You will be more than satisfied with the work and with Tim and the team. We only wish that Tim and team were also in other lines of business, as it will be difficult to find other businesses with such high caliber work and people. We wish this company all the success in the world. It deserves the highest accolades for a job so well done. Thank you Tim and team!!! You are the best! For anyone reading these comments in search of the services of such a company, please do not look elsewhere. This is the one and only company you should use! You will be 100% satisfied and so impressed with the quality of the work, and most importantly, with the people.