I bought a home in March 2025 where the previous owner had Flex Alarms. We were told by Trent…read morePercival, as was the previous owner, that we could take over the remainder of their contract so they wouldn't be penalized. (March-Sept 2025; they had already paid for 2.5 years) They acted as if this was helping us both out. Then Trent would tell me we will be there on a day at a certain time without asking me first. I had to tell him 3 times that didn't work for me and he couldn't just tell me when he was coming. Once they showed up unscheduled at 7:45am and he texted me that the tech was here. I was leaving for work. 3 other times a tech, Zach, was supposed to come and didn't show up. The front door sensor was broken so it was silently setting the alarm off which wasn't even armed so the police came and multiple times we had to call them off from coming. Jim Anderson, the owner reached out to inform me that if I didn't pay, even though we never had service or even set the alarm, he would be turning me over to his attorney. I explained the situation and even sent him texts proving all this. He said they didn't do anything wrong and asked if we could reset. He didn't care about us or that we were told lies, misinformed, or were trying to help the previous owner not be penalized even though they moved 6 hours away! He has told me I'm not honorable, I'm not following through, and that I will be paying his attorney's fees and costs. Buyer beware!!

One of the worst companies I've ever worked with. Customer service was horrible. I had to be the…read moreone initiating contact every time. Company customer service will never accept any blame and try to pin it on anyone else they can. Trent Percival was looking to make a quick buck instead of trying to actually help. Never reached out to help until I persistently called to get something done. Wouldn't recommend to anyone looking to have someone that does that their with pride and honesty

Highly recommend…read more Aaron and team have done all the A/V work throughout our home. Most recently they installed TV and sound system on a new stacked stone fireplace. They are not inexpensive, but we'd never consider anyone else handling any of our A/V needs. They are extremely knowledgeable, great communication, thorough, very detail and accuracy oriented.

I highly recommend Electronic Insiders for mounting your TV, installing home theater, whole house…read moreaudio, Wi Fi systems, etc. Years ago, the very personable owner, Aaron, installed my system and did a great job at a reasonable cost. Unlike other providers through the years, I have never been abandoned for service needs in lieu of more profitable customers. Just today I had a silly "user error" issue and he promptly sent his terrific young colleague to help me out. I will remain a client for life.

Guardian Security...locally owned…read more Friendly, prompt, knowledgeable & reliable. By Joe Duncan ,retired after 50 yrs in security.

Guardian provided top-quality products, installation, and service for us! Several technicians…read moreperformed the work, they were all great - hard-working, knowledgeable, and polite. They patiently helped us learn the features of our system. Also did a fantastic job mounting our TV! Office staff is wonderful as well. Excellent experience overall. I would highly recommend Guardian Systems!!!

They installed a Ring System for us in Aug 2021 and hung our fiat screen tv's and connected…read moreeverything to our home. WiFi. All went well at that point. In Feb 2021 our 60" flat screen was coming loose from the wall so I took the TV down. I discovered that the installers did not secure the TV my using wall studs. They choose to use anchor bolts into the drywall instead. This lasted 6 months. Just happy that kids were not around when it started cin

This is our first theatre room, perhaps like most people. It can be intimidating since there is…read morevolumes to know and understand . I got three bids from Best Buy:Magnolia, another contractor, and Prodigy. Magnolia guys where not very responsive and I repeatedly had to follow up with them so made me feel like a number. The independent contractor was also very good and probably would have done a good job too but his business was very small which could leave me hanging in the future should I have problems. Prodigy sent over Ryan B. and he demonstrated that I was dealing with a whole other level of pro. His depth of knowledge, understanding, and willingness to lend a perspective on where I should focus my investment and where I can perhaps save was very helpful. Ryan gave me three bids - high, medium, and low- and explained the pors and cons to each. This is why I went with Prodigy. They were not the cheapest but demonstrated they have a sustainable business too support the technology, service to deliver professionally, and support to give me piece of mind that my investment will be maintained. I want whomever sold to support it and Prodigy feels like they will be around for awhile should I have problems in the future. I highly recommend Prodigy.

They have been excellent getting all of the pre-existing equipment working (including repairs and…read moreupgrades where needed) in the home I bought. They do it all- tv's, projector, alarm system, phones, whole home audio, wireless internet and they even replaced an HVAC system. I can not recommend John and his crew enough. He has even come out to tweak the existing lighting presets when I wanted to make changes. No concern is too little and the quality of the work has been exceptional.

Nathan and Josh from Pinnacle Home Theater went above and beyond to design my home theater and…read morewhole house setup for entertainment. They worked with me for over a year designing the features for my new home. They provided expertise to create exactly what I wanted. They are knowledgeable and a pleasure to work with. Their customer service is top notch. The work was completed on time and within the budget that was provided to them. Would highly recommend Nathan and Josh from Pinnacle Home Theater for all of your audio visual home theater needs. Thank you both it was a pleasure to work with you guys.

We used Pinnacle Home Theater to install a new media room... and wow!!! Nathan completely killed…read moreit! Our media room is perfection... it looks and sounds like something that should've cost significantly more. Never once did he ever try to upsell us on something we didn't need. Very happy. Nathan was quick, professional and flexible with our somewhat chaotic schedule. Can't recommend enough.

The owner stayed open to fix my son's phone on a holiday! The price was what I expected and the…read moreservice was excellent, he fixed it while we waited. We will definitely use this place again if we break a phone.

Amazing! Just amazing!! I was in town at the hotel next door and my computer showed the "blue…read morescreen of death" It was 4:30 and I walked in the shop near years. Ameen was so friendly and concerned. He talked to the tech, and they agreed to stay a bit later to fix it because my flight was leaving the first thing in the morning. They could have charged me anything they wanted. 20 minutes later, they called and said it was a simple repair. They charged me a reasonable fee and I had my computer back ASAP! If I lived here, I would NEVER use another PC repair place other than compumax. Trustworthy, kind, and excellent. Blessed to meet Ameen! Thank you!!

If no stars were possible, that's what they would get. I prepaid my monitoring fee annually. I…read moredecided to cancel my service to go to a wireless system. I had three months and 20 days refund due me. I was told that I wouldn't be getting a refund because the company doesn't get a refund. Inter-Vac has no integrity. Never do business with this company, they steal customers money.

Our Central Vac system wasn't working. We assumed we would need to replace it, but the service guy…read morefirst got our system working again. We chose to replace it anyway due to the age, and the quieter, more powerful new unit. But, to fix the problem giving us the choice to postpone replacing if we wanted to, spoke volumes about their integrity, not to mention the skill of the serviceman. I highly recommend this company.