Save yourself a headache, Don't Bother with this storage facility! I rented a 10x15 unit from…read moreSeptember 30, 2015 until August 2019. Let me tell you the story! From September 2015 until June 2019 Jane and Larry ran this storage unit. I have no problem with either of these individuals, however in June of 2019 the storage facility was sold. Larry called me on June 28 2019 to inform me of the sale and when I asked Larry when and if the rates would change he assured me that "they wouldn't change right away". On July 7,2019 I received a letter dated June 30, 2019 that this was my 30 day notice that on August 1, 2019 my rent charge would increase from $130.00 to $150.00. I paid the August rent of $150.00 to give me time to secure another unit. I realized the new owners would have to increase the rent however I felt 15% was more than I thought the unit was worth. Considering the location and overall condition of the facility I knew I could do better. I found another more modern and convenient storage facility for less $$ and informed Larry I wouldn't be renewing for September and mentioned I would move out during the month and would like to keep access to the unit until the end of August to clean it out properly. I moved my property out on August 11, 2019 assuming I could return to sweep out the unit the following Sunday. As an afterthought I should have kept a lock on it. When I returned on August 18, 2019 I was allowed access to the property however my unit was double locked so I had no access to it. Larry was cutting the lawn so I approached him and asked why if I was paying for the month I couldn't get access to my unit to clean it out. It only need the dust swept out. He informed me he swept it out during the week and I shouldn't worry about it. When I inquired about the security deposit he told me I would receive it in about 60 days, as it states in the contract. It was $40.00. I said ok and left the premise. On Monday morning August 19,2019, I received a call from Larry stating I would lose my $40.00 security deposit because they considered me vacating the unit my final day. Larry told me "they are following the letter of the contract" I have a copy of the contract however I didn't read where it said that. I paid $150.00 for 11 days and lost a $40.00 security deposit for having dust on the floor of the unit that would have taken me 15 minutes tops to clean out. So for the money you milked me out of, you should use it wisely. Expect me to tell everyone who askes and all of my friends family and associates about how you thought more of a few dollars than a reputation. I know a lot about business, which is why I didn't squabble about the increase in the rent. I didn't see the value and decided to move on. My right to do so. Your inability to see the value in a phone call to me to clarify my intentions to clean it up will cost much more in PR than $40.00. I did occupy the space for almost 4 complete years. I did pay for the month of August in full and I thought it would be proper protocol to give 30 days notice instead of the 5 days required so you would have time to rent it for September 2019. My bad for thinking I was doing a good thing for you. As I said use it wisely my friends you just might need it in the future. Louis Cerullo

I am so happy that I found Sunnyvale Storage, with Jayne and Larry. They were both so friendly, and…read morehelpful. They made suggestions and recommendations to make the moving easier. They are stand-up, the way they handle their business. I am so relieved and impressed to be dealing with them. They are truly good people doing a terrific job. I would recommend Sunnyvale to everyone. Jayne and Larry are truly professional yet caring, and that's rare.

Had them booked 6 weeks in advance. They cancelled 45 mins AFTER they were supposed to be here…read more(through a text message). No real explanation. Left us in a Terrible predicament.

DO NOT TRUST. booked my move two months out. they confirmed, confirmed the evening before and then…read morean hour before my appointment sent me an automated text and canceled. Wouldn't answer my calls, texts, etc. left me high and dry on a Saturday at the end of the month. DO NOT USE.

I have been using Tire Storage (www.tirestorage.com) for the past several years. I've experienced…read morenothing but excellent customer service. This type of company exists to make your life easy and they do exactly that. Easy online scheduling where I can select my dealership and a date and within a couple clicks everything is set. They've always been on time with great communication. This week I had a change in my schedule and reached out to see if they could deliver a day early. There sits showed no availability for that day. But I got a quick email reply from the GM, Ryan, saying he would be happy to adjust the delivery date. They just make it so easy and I am grateful to encounter good service. Highly recommend!

TLDR: They lost my tires and I had to purchase new ones for over $1000…read more Considering their only job is to store tires, that's pretty bad. Apparently, back in June, they had an issue with picking up my tires from Discount. There was no response after my message to try and pick them up again. They just went silent. I had to call discount to get confirmation that "someone had picked up my tires." And after I expressed disappointment with their lack of communication and customer service here, they've said nothing. Don't make the same expensive mistake I did by trusting them.

It's a storage facility, and it's clean and well-kept..... but the true five stars comes from the…read morestaff. They are incredibly friendly, fun to work with, and seem genuinely interested in your experience with their business. I almost wish I needed storage still so I could keep talking to Connie on a regular basis! Awesome place, choose this one!

They will not honor their quoted prices…read more I was given a quote for my unit of $99/month. Less than 2 months after I began renting I was informed that the price would be raised to $138/month, an increase of 40%. I asked them what could've possibly changed in 6.5 weeks to justify an increase of 40% and they couldn't said that every now a d then they perform a "unit audit" and determined that this is just the price now. Makes me think that $99/month was just a teaser rate to win my business before they jack the price to what they actually want to charge, because how on earth could a $99 rate be fair 2 months ago, but suddenly be so out-of-line that they need a 40% increase. I asked for it to be lowered cause it was in bad taste to refuse to honor their quote in such a short time period. They refused. I left a review here to inform others and suddenly they realized that maybe they shouldn't jack their prices by that much so quickly and returned my rate to $99/month. They asked me to "help them out with some reviews left online." Since they returned my rate I agreed and deleted the review. It's now 5 weeks later and they have once again jacked my rate, this time by a smaller amount, only to $109 (10% increase). A 10% increase is still pretty unreasonable seeing as it's only been just over 3 months since I first became a customer. Given the context they gave me with the "unit audit" to justify their rate increase, the fact that this increase is significantly lower tells me that this time around it wasn't some BS methodology, but a conscious decision to push the price the price closer to what they really want but in a manner someone will grudgingly allow. In other words, their methodology for determining the rate increase isn't actually from a unit audit, but rather is just "whatever this customer will let slide." Poor business practices. Honor your quoted prices. If you want to charge more, quote more. And if you need to increase the rate, think about how reasonable the increase is given the amount of time that has passed.

This place has security cameras everywhere but they are not recording anything…read more My storage unit was recently broken into and even though the camera points directly to the unit there was mi surveillance video or any recording of any action that had taken place. I lost over $15k worth of tools and the insurance coverage is garbage when it comes to filing a claim Until the new management takes care of updating their security system I would not recommend this place to store any valuables

I have worked with TRUCKFUL more than once. They have integrity, run on time, and are great…read morecommunicators! Especially if you are a parent from out of town trying to situate your child, this is the organization to work with! Our move in and out and back in was complicated, but they handled the situation with patients and excellence.

I would highly recommend Tyree and his team. They were great. They worked quickly and were very…read morecareful with our whole house move. The pricing was very fair and there were no surprises.

Stellar service! I cannot recommend this company enough! They took EXCEPTIONAL care to protect my…read morehouse AND the furniture they were moving. They went above and beyond in every single way! They were diligent and thorough, clean and on top of that they were the nicest, most polite guys. I will never use another moving company.

I had a fast response and quick scheduling with this company. There were a few things we needed…read morehauled away and it was taken care of the very next day and at nearly 1/3-1/2 the price of other companies. They were very professional and helpful. I would definitely use them again!

**BEWARE** If you want to be stolen from and then move your…read moreown belongings after being cussed out for asking for an estimated time of completion and having the company walk off the job then by all means, hire this "business". **Update** The owner blocked me. After this review his employee reached out and stated that the clothing with tags fell and he would bring them to me. I still needed help moving as this company did not fulfill their contract as they did not finish the move. I paid another $100.00 for the employee who dropped off my missing items to help move the rest of my things. This "business" I found on Google. I booked them on a Monday for a Friday move, I booked two movers yet three showed up, to move a bedroom set and boxes. They showed up an hour late without any notification. They came into my home with cash registers in their eyes. I am now missing a Sony DVD player, a Ramy Brook dress with the tags still on along with other designer clothing items. I have no idea what else has been stolen yet I am going to find out as I continue to unpack. At one point the owner, Marcus asked me if I could help them move my things from his truck...I kid you not. I immediately said no and then asked when this company would be done as it had been four hours and the job was only halfway completed. At this point the owner, Marcus, began to scream and cuss at me and in a sarcastic tone asked me "If I had somewhere to be?" He then called me a "crazy bitch" while screaming at the top of his lungs at my new home. I got the honor of paying $1,000.00 for this and was told by the owner, Marcus, that I needed to tip them more money (I tipped $300.00). This is all true. I will update with the police report # when all missing items are logged and I have the receipts for insurance.

We used Marcus to move our daughter two years ago. She moved from Ft Collins to Denver. It was a…read moregreat experience! On 5/9/2023 we used Rodgers again to move my mom from our home to an independent living facility. Matthew and Darnell were so kind and patient! They went out of their way for us. Once again, a great experience. I highly recommend Rodgers.