I had problems with my all-in-one computer's fan and went to best buy (Geek Squad) and was told…read morethey could not provide me the service to replace my fan, so they suggested PC 911. At first, I was hesitant but decided to take the chance. I met the store's owner (Angel) and he troubleshooted my computer which he thoroughly went over the issues with me. One of the several things that impressed me was how Angel does one to one service for all his customers and the appointments are set up to be very user friendly via emails and texts. When I picked up my computer, he tested it in front of me to confirm that the problem was solved, and that the computer was running fine. My overall experience was exceptional, and I would highly recommend this store. Angel was very professional, transparent and his experience shows through his work. The prices are great, and the customer service is outstanding. I am a very satisfied customer and will not go anywhere else. By the way it says a lot if Geek Squad suggests this store so my advice to general population, skip Best Buy and just come to PC 911.

The person who owns the shop is always so friendly I've been coming here for a couple of months and…read moreit's been great. Last time I came to fix my MacBook and he got it done in a short time span.

Exceptional customer service from Jacobo and Megan!…read more Jacobo was incredibly helpful throughout my phone purchase. He patiently walked me through the entire process and even stayed by my side while I contacted T-Mobile, making sure I understood each step and was able to get everything taken care of smoothly. Megan was equally wonderful! She helped me set up my new phone and carefully applied my screen protector. Both Jacobo and Megan were knowledgeable, patient, and genuinely committed to making sure I had a great experience. Thank you, Jacobo and Megan, for going above and beyond! Your excellent customer service truly made a difference.

When my mom and I walked in we were greeted by Megan. Megan is amazing she helped me with…read more transferring my iPhone to the iPhone 17, she was patient, funny, knowledgeable. She answered all my questions. I would recommend anyone to go see her if they have any iPhone related questions or issues, amazing and well rounded employee and person. Also, during the time Megan was doing a class Steph helped me any additional questions and concerns I had, he was great. 10/10 service. Ambiance was your typical Apple Store it's an aluminum store with the state to the art of Apple products.

The quality of my repair was excellent.The service was incredible.It was a great value and fast…read moreservice.

03/2026 Rating: 5.0…read more That feeling when you realized that your phone is done-zo! I. Nearly. Died. Long storty short, my phone fell and briefly got wet. It was a Sunday afternoon and ts been raining buckets nonstop. Ran to AT&T, the young worker there, zero desire to provide customer service. Informed me that they do not schedule a tech to come to your home or work or in the middle of Walmart to fix your phone anymore. That I now I have to make an appointment and go to an Asurion facility and get it fix there myself and that I will pay an addition fee despite paying monthly for insurance. Ridiculous! Despite telling her that I have insurance, she did not really listen. She should've just advised me to go straigh to Asurion instead of keeping me there, trying to sell me an upgrade. I was ready to call T-mobile. STORE: Inside building is just an empty room with a costumer service counter and a wall of accessories for sale. They do all the repairs in the back. No decor whatsoever, just couple of chairs. The store is clean and they were sweeping the floor and was getting ready to mop near closing time. CUSTOMER SERVICE: In my desperation, I took a chance and drove to this location in the rain with 45 mins till they close. The store looked closed from the outside and I nearly died again. But, as soon as we entered, Joey came out and asked what's wrong and right away he diagnosed that I just need a new screen. He assured me that it would only take about 15 minutes, as long as I have my icloud information. Racking my brain, he returned not even 10 minutes later with my cellphone screen alive, bright and working!!! I was able to enter my icloud info and Joey promised 10 minutes. And he delivered! I am amazed. This has to be pure luck. He saw how stressed out I was and he made it his mission to fix it. I told him my experience at AT&T and asked how if they no longer do house calls and he said that is false. AT&T should have given me that option, something like choose mobile repair or something like that and I would've been able to schedule for someone to come to my work the very next day. Basically he told me that I could've done all of this at home via the website. So now I feel stupid, but really people, just do your job. 5 Stars for Joey's excellent customer service. He listened, he found a solution, he showed empathy and he was efficient. It was a horrible day, but in less than 30 minutes, he managed to save the rest of my Sunday. Thank you!

Phone had warranty by Asurion. The instructions that were given to me online weren't clear but…read morereferred me to this location. The front desk man was very vague and not helpful at all and actually brushed me off. I called back Asurion and had them cancel my claim and took the phone to Allin1fix in Leisure City. They had the phone up and running in 30mins without having to change any parts. The technician charged me peanuts for his time. I was so grateful I gave him extra.

Very happy with the service I received from Scott and his team. Not only is my computer running…read moreperfectly now but the work was done promptly and at a reasonable price. Thank you, Nerds Support!

Our company has been using Nerds Support for over 5 yrs now and they have helped us immensely with…read moreour companies growth. We are in CA and they are based out in Florida, but that does not hinder their services one bit. Scott makes sure that he has a team on-call always to help us with whatever issues we have. Be it working in the office, on the road, or at home. They are very responsive and attentive to what you need. Scott and his team have even come out in our 2 moves to make sure we were set up and servers were good. He's also great at troubleshooting our business needs from being a small mom & pop business to growing with multiple locations. They're great! Give them a call and you won't be disappointed.

Absolutely great service from beginning to end. My system is running perfectly and this has become…read moremy one stop for any tech issues. Worth every bit of cost and is budget friendly.

Located in the Kendall area, Frank the owner gave me great service and took care of the issue our…read morelaptop had. The laptop wouldn't turn on, warranty from Microsoft was gone, and they couldn't help me. Great value and great advice and same day service. I totally recommend this business to anyone who has issues with their laptop or computer. Thank you!

Fantastic little place. My computer was crashing to blue-screen constantly, every automated repair…read moreand system rollback only made it worse. Took in my computer, ran disgnostics, found the problem in 10 minutes, took care of it by next day. Turns out the partitions were messed up, went in and fixed everything. Even went through and reworked the cabling inside, put some of the rear screens i was missing back, and demonstrated it working before giving it back. $100 for everything, best price in the city. I will be recommending him to everyone in the city i know. This guy takes pride in his work, and it shows. One of the best experiences I've had with a computer repair place ever.

Amazing service!! I had problems with my computer not booting up and they fixed it in no time. I…read moreHIGHLY recommend this place for any tech issue.

Great customer service and prices. The owner personally greeted me and answered my questions trying…read moreto actually help. Not once did I feel I was being sold anything but they were actually helping with my situation. Would recommend to anyone out there that needs help with their IPhone, IPad or Computers.

The service was not only Horrible owner looks like he doesn't care left my CD player had to call…read moremultiple times to find out status at the end 2 weeks later it could not be repaired very sad I had it repaired at another place $18.00 plus labor