There are a lot of bad reviews here, but I recently was injured and unable to drive, so I took a Yellow Cab to the ER and home again. Both rides were prompt, the drivers courteous, and the cabs clean. I could see the meter clearly from my seat in the back. I would always rather take a taxi than a rideshare, because taxi drivers are screen and have to pass a test to get a licensed, whereas anyone can drive a rideshare. Good experience with Yellow Cab. read more

Driver was on time for an early morning ride to the airport. Clean car, friendly helpful driver. Website & mobile app could benefit from some UX work, but we got there in the end. read more

GREEN CAB #1026 At the Seattle Ferry pick up area, I was told the fare would be a flat $50 to the airport. However, when we reached the Delta drop-off area, he claimed it was $55 due to high gas prices and refused to honor the earlier $50. When I handed him my card to pay, he pulled his hand away and said paying with cash is quicker. Then, with frustration, he questioned me about not having cash three times before running my card. For some reason, he then tapped the scanner after removing it from his phone and told me it had my information. While getting my luggage, he mentioned something about being Christian and wouldn't be dishonest. The vehicle had such a strong odor that he left a couple of the windows slightly open for the entire trip. I will refuse to use another taxis in Seattle and plan to stick with Uber. read more

Seattle Yellow Cab - Cab number - Taxis Near Me - Tukwila, Washington

I have used Yellow cab four times; two rides were acceptable; the other two were abominable. On the bad rides, both drivers scammed me by (1) taking long, LONG routes, (2) one cancelled the ride forcing me to pay outside of the app with the amount he charged being 250% more than the app showed, (3) both drivers had extremely limited English language skills and unintelligible accents. Yellow Cab hires bottom feeders. I've had enough of and won't be using Yellow Cab again anytime soon. read more

One of my very rare three-star reviews. Not horrible service, and actually all my drivers have been very nice and generally prompt. No problems when I didn't have my car. However, their prices have jumped to a $3.60 drop and $3.00 a mile, so for me, yesterday coming home from the body shop, a five-mile ride in traffic was $30.00 which included a $5.00 tip. Sure, it was worth it because I like the comfort of being in a car, not the stagecoach bumpity-bump oh, you, chitty-chitty bang bang bump the bus offers, even for my discounted rate of $1.00. They have flat rates to the airport, but that's it as far as that goes. read more

Seattle Yellow cab has terrible reviews for a good reason. My daughter picked up one from SeaTac to my home in South Sammamish last week. The driver's car did not have a meter. It was a 2015 Toyota Sienna with a handicap ramp. This ride usually costs around $70.00. My daughter was charged $120.00 plus tip. The driver was on the phone the entire ride. This driver clearly ripped off my daughter. I contacted the company right away and for a week later with no helpful response. Do Not Use this Company!!! read more

My fare was SIGNIFICANTLY more then the app estimated it would be. A small difference is understandable but I chose the service based on the price and feel duped. DO NOT TRUST THIS COMPANY read more

Dawit was great! He was our driver on the way to the restaurant (They have a wheelchair service van and he was super helpful and polite!) However if you need a later return ride after 7pm BEWARE, after Dawit was off work we waited for 2 hours and ended up having to get an Uber after sitting in the freezing cold for a no show. We kept calling but they kept telling us it would be another hour! They should have told us the truth and just said they weren't coming. Nobody available to drive the van I guess??. We'll never know. But only ask for Dawit and find out what time his shift ends before you book it! read more

I asked for a cab with a meter, and the driver confirmed with the lady at the airport that I'd requested one. Once we were in the car, he was pretty friendly and chatty. But when I asked about the meter, he said it was a flat rate. I pushed back on that, and he switched to the meter but was really rude about it. He mentioned he could've given me a better rate, then slapped on an extra $1.50 for an airport fee, and didn't help me with my luggage at all. read more

Called for a cab last minute. It arrived within five minutes of my call. Professional, courteous, knowledgeable driver. The only delay was traffic inside the airport, over which the driver had no control. And even with a generous tip, the whole thing cost me 20 bucks less than the price Uber quoted!!! Don't buy the hype--use taxi cabs. The drivers get more of the money you pay and they deserve it. read more

Driver dropped us at airport and left in a rush without giving us everything from the trunk. Called dispatch multiple times and was denied by the driver. App showed no information of the vehicle and driver contact, which now feels very unsafe and doesn't leave any traces for customers for after-care if incidents happened. We cannot contact driver directly and was told by dispatch center that driver said there's nothing in the trunk. That was purely lying because driver does not want to come back even after 5 mins of drop off - maybe off for the next ride and don't want to bother to come back. But how am I going to trust someone to pick me up to the airport knowing my home will be an empty house? We actually immediately called when taxi pulled away, but took 5 minutes for dispatch to make contact with the driver. We even offered tips and still got a cold answer. The company is incapable of resolving such issues and incompetent to manage their drivers. Will ban the taxi services despite the lower price than Uber/Lyft. TERRIBLE. read more

Always on time, and great pricing. My drivers have been professional. I recommend them highly. read more

I highly recommend this driver. His cab is immaculate, he actively looks to make his customers feel comfortable and even puts the passenger seat all the way forward to maximize legroom in the back. Now, I know this seems as if it's not that big of a deal, ... but trust me, it makes a huge difference and increases comfort immeasurably If you get a chance to request a specific cab, this is the one! Good driver, great man who understands hospitality TOYOTA PRIUS - Driver ID: 10984 Car ID: BPM6936 (Cab#483) read more

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Took a taxi to the university district back and forth from the airport instead of renting a car and throwing myself on those freeways. There was some confusion at the airport, 2 people calling me not knowing of each other, no clear indication of where they expected me to wait, so I ended up waiting 20mn after running back and forth from the parking garage. Sigh. Then the driver spent 15mn talking on the phone while driving, hands on. The app has no way to communicate with the service or better the driver directly (you only get the company number when the driver calls you) so that definitely needs improvement. But the trip back was very smooth, that driver very nice, and all that for about half the money of another car service. Definitely check it out. read more

Now more expensive than Uber. There goes their one advantage. Likely the last time I'll be taking a yellow cab from the airport. read more

We used Seattle Yellow Cab from Pier 66 in Seattle to take us to the airport. We paid cash. Unfortunately, we left a bag with a jewelry case in it inside the taxi. Less than 30 minutes after being dropped off, we contacted the company. They have been useless and not forthcoming of name of the driver. The driver didn't even declare the trip with the company and kept the jewelry. Clearly, Yellow Taxi's management knows they have a serious problem. As a last result, we had to submit a Police Report, Consumer Protection Report, notify the Washington State Attorney General of the tax fraud by Yellow Cab Drivers, and pursue retaining a private investigator. If you make the mistake of taking a Seattle Yellow Cab, take a photo of the taxi license plate, a photo of the driver, and pay with a credit card. read more

Cost $55 to go from pier 91 to Ballard locks, about 4 miles. Also, driver got stuck in construction traffic if he was using apple maps he could have avoided. read more

It was scheduled to be a round trip to store, staying around 5mins. The driver told me he wouldn't wait. Yellow cab said they were sending another cab to pick me up at the store. They sent it to the apartment I'd left from. They sent another cab, a very nice driver. A 20 minute trip turned into 1.5 hours. read more

The driver was amazing. Charged me 100 dollars to get to isaqua from Seattle to pick up meds. We talked medical stuff and he was very kind.

Welp I'm about done with yellow cab/ no customer service skills: hello did you call a cab. Me : yes that's how you got my number. Cabby: are you being smart with me I'm not coming to pick you up. Me: WTF!! read more

Pre booked a cab to the airport and received text confirmation. I waited 20 min, tried to call the co, got a message. No show. Driver called. But it was too late. I hope they don't charge my card. App is also funky. Easy to book and enter your cc but also often freezes when you're trying to find a way to contact them when your ride doesn't show! read more

Terrible experience with Yellow Cab today! After they accepted my booking, the tracker said that the cab would be there in 4 minutes. 30 minutes later, still no cab. Finally it started to move on their tracking map - it drove to a location about three blocks away and stopped. I waited another ten minutes, then decided to walk to the location shown. I carried all my luggage to the taxi stand where they had stopped, and my cab was there. As I ran up waving my arms, they decided to cancel my booking and drive away. I almost missed my Amtrak connection - and my wedding anniversary dinner! read more

I had a reservation for 4am from local major hotel to Seattle airport but the driver never showed up. This is my first time so I may try again but this morning I almost missed my flight. read more

30 minutes late for pre booked cab. Why confirm a pre book if you can't meet a commitment. Please consider that your customers may be adversely affected as we are at this point. read more

Absolute rip off. Driver took us way out of the way to run the fare up. App quoted a much lower price. Emailed company and received a response that he was avoiding a toll. read more

I haven't used the service but just had a cab tail me down a residential street then when they had the opportunity to, come around and break check me. It's 8 am and the speed limit was 25 mph, I refuse to put people in danger on this street by going above the speed limit. The cab number was 599. read more

Have missed several medical appointments due to Seattle Yellow Cab. My dad is wheelchair bound, has several weekly medical appointments, so we were using Seattle Yellow Cab. A few drivers were pleasant, but most of them were rude. Completely unreliable service. We have missed two appointments due to SYC showing up too late to make the appointment, or them outright just not showing up. They use the tired old excuse, "we couldn't get anyone in your area to pick up". Mind you we make a reservation for all pick ups- day before. Making a reservations then means nothing. Medical appointments are difficult to schedule and we get charged for no-show. We are done with SYC- there are other options. If you like unreliable, mostly rude, transportation- Seattle Yellow Cab is for you. read more

We called for a cab and the lady said she could not get a cab for six people they sent it anyway and it wasn't for six people. Before that we had taken yellow cab from the Pier 91 to the market place and ask the gentleman who we would call to get a cab to pick us back up and he said he could do it. He then proceeded to take my sister's phone number, but he never called us back. I've used yellow cab in many cities and have never had a problem like this read more

A friend of mine was murdered by a cab driver, so taking cabs are an issue, however, sometimes there is no other way. I do not believe in Uber and Lyft for safety reasons I use cabs because they are traceable for the police. The last time I used this cab company was over 3 years ago. Back then I called every ten minutes to make sure the cab was on the way, as previous trips they would cancel and not tell you, or say you were not there when you are. 3 years had passed and I thought they would care more because Lyft and Uber have been edging out their business but no. No they do not care. This time around I called and was told it would be 45 minutes. At the 40 minute mark I called to make sure it was on it's way. I was told I cancelled it. Obviously nothing had changed, I said so and booked another one, that I waited 20 more minutes for, and I had to return to calling every ten minutes. This cab company is always, always late, more than half the time will cancel without telling you and you have to continually call to find out where your cab is. On top of that if you are local and know your way around they argue with you about the route and usually the driver has only been in the city less than 2 years. They send text messages without consent and are generally rude. Poor customer service. I will be using Town Car from now on. read more

Seattle Yellow Cab - Always Photo The Cab Number! - Taxis Near Me - Tukwila, Washington

Zab and Shawn at the call center are completely unprofessional. They are demeaning and tried to deceive me by telling me they couldn't disclose their supervisors name so I could file a complaint. Shawn wasted about 15 minutes of my unpaid time, before admitting she was obligated to provide a way for me to file a complaint. read more

Terribly unreliable! I missed an appointment. Not acceptable leaving me standing for 25 minutes after I was told the cab was 5 minutes out. read more

My brother lives in Federal WA . His siblings live in eastern WA and out of state. Unbeknownst to any of us , my brother was in so much pain on Easter Sunday he called a cab to take him to Urgent Care. My brother is 80 years old and was recently discharged from 100 days in Rehab for a fractured ankle. He was overcharged and the Cab driver insisted he pay in cash. My brother was too sick to argue. I find this behavior outrageous and totally unacceptable. This is the 3rd time in one month he has had a negative experience with Yellow Cab! read more

After getting high price quotes from shuttles, I tried Seattle Yellow Cab with a reservation after a grueling 15 hour flight from overseas. I got messages saying they would be waiting for me, then a call from the driver saying he was 2 minutes away. It was late 11:00 pm, too, and I was hoping the taxi would show up. He did, very clean car, wonderful driver and knew how to get me home. My experience was very good and I will definitely use Seattle Yellow Taxi again. the price was 2/3 the price of other shuttles. read more

Horrible service. I have tried to give money to the "little " guy and use yellow, but I have been treated very poorly a couple of times, and will never use yellow again. read more

I called to get a ride home after my husband ended up in the Emergency Department with a broken wrist, and he couldn't drive back home after being sedated. Our driver refused to come get us because he said it was not worth it since he was in Bellevue 25 minutes away, and we didn't need to go that far just down the street about a 7 minute drive. It was late at night with snow and ice and we couldn't find anyone else who would brave the weather for a short trip. :( read more

I had two bad experiences with this company. This first was being picked up from an appointment. The driver saw me standing at the curb with my cane and service dog, pulled over then drove forward about 10 spaces. I suspect he was considering driving off without me. He looked at me again in his rear view mirror. Then he pulled over to the other side of the road, forcing me to cross the street. He was extremely rude when I got into the cab. Included photo is the rude driver. The second was the next day. I had been assured, weeks previously, that they could accommodate my wheelchair to the airport. I asked if an advanced reservation was required to make sure a vehicle was available. I was specifically told no, they do not accept advanced reservations. I was instructed to call 15 minutes before my ride to request a cab. When I called I was told a cab was on the way. No one showed up. I called dispatch and was told they were trying to locate a driver that could handle a wheelchair accessible vehicle. I continued to call every 15 minutes, telling them I was going to miss my flight. At the same time I was calling other cab companies and looking for an alternative ride. I was finally able to find an Uber driver who was able to fit my wheelchair in the back of their SUV. I barely made it to the gate in time. This is a horrible company and they will never get another dime from me. read more

Seattle Yellow Cab - Taxis Near Me - Tukwila, Washington

Called at 5:45 and was told I'd be picked up shortly as there was a driver in the area, 4 hours and no callback and no cab and no call saying why. Same happened last time I used them, but they showed up in 5 hours that time, this time nothing. Last time when they did show up it was 45 dollars for 7 miles, this time after over 4 hours waiting I signed up for Uber and had a car in 10 minutes and the ride was 23 dollars, half what yellow cab charged if you can actually get them to show up. Don't bother with these guys and just get an Uber. read more

I booked a wheelchair cab for 1:15 to take my dad to a doctor appointment. They never showed and when I called them to ask about the delay, the dispatcher said "we're still looking for a driver." So, no communication from the company at all, even though I booked well in advance. Avoid this company if you need wheelchair transportation. They are clearly unreliable. read more

I needed a ride from a downtown Seattle hotel to SeaTac but ubers were running expensive. The front desk called me a cab and told me it was a flat rate of $40. The ride was fine. The driver was fine. However the fare was actually $45.40, not $40. Also, the driver wanted to drop me off at Arrivals instead of Departures and I told him absolutely not. He said it would be faster and I just needed to take an escalator or elevator down. I know he just wanted to make it easier for himself, so I told him I'm in no rush and it was raining and I want to be dropped off in Departures. I gave him $50 cash. I will never take a yellow cab again to SeaTac unless Driver confirms it's only $40, no add-ons, and I have cash (wouldn't trust them with my cc) and that I will be driven to my airline in Departures. read more

These cab drivers make up their own prices and take advantage of tourists. Asked where we were going, which was 1.3 mile drive, and said it would be $25. Their prices are clearly listed on their cabs and ride should have cost less than $7.00. Did not get his name but Cab #736, driven on Oct. 5 around noon! He should be fired. read more