Signing up for another year. Really enjoy being a customer of a local Ballard business that offers…read moregreat service and support. Great option for marina wi-fi. It's easy to unhook from the slip. My streaming bandwidth is fine for Netflix. Also, my issue with my personal router was an easy fix over the phone- no 20+ minute wait on hold. I have to use other companies in Colorado for my parents and the big providers (CL) have different outcomes depending on who I get and inevitably things are a mess. So Salmon Bay Technology is a wonderful company to talk to, and i highly recommend.

Came home to find our WiFi antenna came loose and no WiFi. Called and Erin came over right away…read morewith a new and improved antenna. Had us up and running in no time. Fantastic customer service!

First of all I am not a techie...We had a wireless router & modem upgrade we needed to do and were…read morea bit overwhelmed by all the options available. Dave gave us product suggestions ahead of time which was very helpful, and we bought them on the web to save money. (So he wasn't trying to cash in on a mark-up with the equipment.) Then for the actual appt he was on-time and very efficient. He made sure our security settings were correct and confirmed that the new equipment was optimized for our home's network. Furthermore, when I inadvertently switched a setting after he had left, he was quick with a follow-up call that saved the day. Despite his website sounding like sort of a bigger, run of the mill company, make no mistake Dave provides the small town attention to detail and pleasant attitude that should make anyone more than satisfied. I would not hesitate to recommend him to any fellow Yelpers(!)

PC Consulting (Dave) was my go to guy for my computer issues on and off (maybe three times) since…read more2018. And did a good job correcting them. Recently I was experiencing very slow download times on my laptop. After contacting via text asking and answering questions multiple times, and without looking at my computer, he said he didn't know the problem so then he recommended Rain City Tech...Being an established customer and what seemed to me not doing due diligence was pretty weak.

I was in "panic" mode because my primary photo editing computer was showing signs of failure. I…read moreneeded a new drive to replace my primary one that holds all my high end software. I called Ryan at Green Lake Computer Repair and he reassured me that he could help. He was able to clone my old dying drive to a new larger one, saved all my software so that I did not have to reload it (ugh!) and finished the job in one day! I thought I would have paid twice as much for the service that he gave me and am eternally grateful as I did not miss a single day of work. I cannot say enough about the quality service Ryan gives. Wonderful!!!

My laptop was completely dead. Thought I needed a new one. Ryan resolved the issue for $125 and…read moredid it in less than 24 hours. Super nice guy. Highly recommend.

Tom took our virus-infected laptop and whipped it into shape, adding a new hard drive and memory in…read moreat the same time. He picked the computer up from my office at work, and I had it back that same weekend. Fair hourly price for the peace of mind that comes with knowing he has a clue what he's doing.

Geremy handles the IT operations at both of our facilities and has always done a great job. He has…read morealways handled any issues that we've had quickly and professionally.

From the owner: We pride ourselves on providing customers the support a large corporation would have, without the…read morelarge corporate costs - including ongoing on-site or off-site IT support without the high cost of a full-time IT person. * State of the art hardware and software support on both PC and Mac * Data backup and data recovery * Custom designed support plans * Technical Consulting * Systems Analysis * Database Management * Custom network design and network installation * Laptop hard drive replacements and upgrades * and more...

I had a problem with my Android phone and came as a walkin on a Sunday afternoon to Rain CIty Tech…read more The technician who worked with me was both knowledgeable and patient as he went through the process of ensuring that my phone would continue to work. Excellent consumer service, highly professional. This is so rare a combination in the modern world!

Absolutely incredible. Good people that care about other people. I took my laptop in. They…read morediagnosed my problem and gave me recommendations. It's nice to see somebody. That's not just trying to take you for the money, but they actually want to help you. Good value, preformed Service Requested flawlessly. Definitely Recommend.

Great guy. We had bought a used laptop from him and when we had a problem he solved our problem…read morefor no charge.

I've had great service over the years. I really appreciate the quality of work, candor and mission…read moreof this business.