I had an administration issue with my Dell laptop that I wasn't able to fix myself. Went online to…read morelook for solutions and found others with the same problem and there we no fixes to be found. I took it into PC Fix-Ballard and was out in minutes with all issues resolved. Thanks George! You're awesome!

My laptop was too far gone, and we couldn't salvage that. But I had that information quickly and at…read morethe reasonable cost of a diagnostic. He recycled my old hardware, and even gave me some recommendations for its replacement. Great service.

Signing up for another year. Really enjoy being a customer of a local Ballard business that offers…read moregreat service and support. Great option for marina wi-fi. It's easy to unhook from the slip. My streaming bandwidth is fine for Netflix. Also, my issue with my personal router was an easy fix over the phone- no 20+ minute wait on hold. I have to use other companies in Colorado for my parents and the big providers (CL) have different outcomes depending on who I get and inevitably things are a mess. So Salmon Bay Technology is a wonderful company to talk to, and i highly recommend.

Came home to find our WiFi antenna came loose and no WiFi. Called and Erin came over right away…read morewith a new and improved antenna. Had us up and running in no time. Fantastic customer service!

Dave is my go to guy when I stumble on some new twist in my computer world. I am not afraid to…read morespend loads of time trying to solve issues that come up, so when I call Dave I sometimes feel like I am looking for miracles. Dave has always provided either a solution or suggested other paths to a possible solution. In addition to helping me, he has helped solve computer issues at the church I attend, Woodland Park UMC. In addition to being a very knowledgeable tech person, Dave is a great guy to work with.

PC Consulting (Dave) was my go to guy for my computer issues on and off (maybe three times) since…read more2018. And did a good job correcting them. Recently I was experiencing very slow download times on my laptop. After contacting via text asking and answering questions multiple times, and without looking at my computer, he said he didn't know the problem so then he recommended Rain City Tech...Being an established customer and what seemed to me not doing due diligence was pretty weak.

I was in "panic" mode because my primary photo editing computer was showing signs of failure. I…read moreneeded a new drive to replace my primary one that holds all my high end software. I called Ryan at Green Lake Computer Repair and he reassured me that he could help. He was able to clone my old dying drive to a new larger one, saved all my software so that I did not have to reload it (ugh!) and finished the job in one day! I thought I would have paid twice as much for the service that he gave me and am eternally grateful as I did not miss a single day of work. I cannot say enough about the quality service Ryan gives. Wonderful!!!

My laptop was completely dead. Thought I needed a new one. Ryan resolved the issue for $125 and…read moredid it in less than 24 hours. Super nice guy. Highly recommend.

Tom took our virus-infected laptop and whipped it into shape, adding a new hard drive and memory in…read moreat the same time. He picked the computer up from my office at work, and I had it back that same weekend. Fair hourly price for the peace of mind that comes with knowing he has a clue what he's doing.

Geremy handles the IT operations at both of our facilities and has always done a great job. He has…read morealways handled any issues that we've had quickly and professionally.

From the owner: We pride ourselves on providing customers the support a large corporation would have, without the…read morelarge corporate costs - including ongoing on-site or off-site IT support without the high cost of a full-time IT person. * State of the art hardware and software support on both PC and Mac * Data backup and data recovery * Custom designed support plans * Technical Consulting * Systems Analysis * Database Management * Custom network design and network installation * Laptop hard drive replacements and upgrades * and more...

I requested a cybersecurity "cleansing". They used SentinelOne and MalwareBytes to check…read more They recommended I remove my VPNs to get faster browsing. I will use vmstat to check for suspicious processes. The quality of their "sweep" was adequate for this stage of my assessment. The value of of their service was good, I am satisfied, they gave me some good ideas on a more advanced search for breaches.

I should start by saying I'm sending this review from the laptop that Rain City Tech fixed. I was…read morelocked out of my computer due to a Bitlocker issue and unable to access the recovery key by myself. Attempts to access the key in standard ways were not working. They were patient, kind, explained everything step by step and my computer is now in fine fettle (and my files intact!). I'm hugely appreciative and highly recommend them.

I heartily recommend Daniel's work. He gave my ten-year-old Macbook Pro a new lease on life. Now I…read moredon't need to pay 2 arms and 2 legs for a new laptop in the middle of the 2026 rampocalypse. Daniel was able to replace a dead, swollen battery and a bad speaker, at a price which I considered reasonable, and with amazing speed (considering that those items are glued into the top case of the laptop). He told me which day he would be able to start the work, and arranged with me to bring it back in on that day. The work was completed exactly as promised, and I had it back in my hands before I even missed it. He also gave me some excellent advice. For example, this laptop has the famously flaky "butterfly" keyboard and it was typing double-letters. He was very clear, before starting the work, that the job to replace the keyboard was difficult and risky (again, because it's glued into the top case). It's hard to source a good keyboard, and might result in a keyboard that would just go flaky again. So he just stuck with the agreed-upon battery and speaker fixes. (Later, it turns out that I was able to replace the individual flaky key switches myself without having to remove the keyboard at all.) His most valuable advice was to teach me about the existence of a third-party tool ("OCLP") which would allow me to install OS 13 onto the laptop even though Apple only allows OS 12 on it. After getting the laptop back from the battery replacement, I tried it, and it's working great on OS 13 now. This was important and well-timed advice, because Chrome is going to stop releasing updates for OS 12 this month. And while I was in the shop talking to him, he was multitasking and helping other customers, too. He matter-of-factly fixed a bad audio driver on one lady's Windows laptop as they stood there at the counter. I'm very impressed and satisfied with the work. It's like having a new laptop again. So if you need your laptop repaired, definitiely bring it in and have him give you an estimate. I wish I had done it sooner.

Took laptop for two months after quoting two weeks for a repair. Complete lack of contact from the…read moreshop throughout the process, needing to be reminded multiple times by myself to order a part required for my repair. After all of this the repair was unsuccessful and left my laptop in worse condition than when it was dropped off. Incredibly unprofessional and overall a very frustrating experience.

The screen went black after a Windows update. Called the Computer Guy, and I took the laptop to…read morehim, within a couple of days he was done. Needed a new hard drive. Reasonable price and fast service. I would go back if I needed help again.

My computer screen stopped working so I called David because he's in my neighborhood. David was…read moreable to talk me through a fix over the phone. He was very helpful and patient, and did a great job of explaining the possible problems to me, although I'm not particularly savvy. At minium he saved me an $80 rush diagnostic fee and the hassle of taking my computer somewhere. I work from home, so it was a huge relief. I will definitely recommend him, and use his service in the future if (when) I need it.