dropped my phone, screen was completely busted & I couldn't even get in with my passcode. took it…read morehere, got in & out in 30 mins it was completely fixed, good as new. Beats apple care for $200+ or a new phone for $1k+. highly recommend. great service & extremely well done. should be 6/5 stars.

Totally great! I went in with a problem that I thought was going to cost me a couple of hundred…read moredollars. He easily could have charged me that and I wouldn't have had a second thought about it. Instead, he took a close look at it, messed with it a moment and handed it back to me--good as new. Didn't charge me anything. Very personable and knowledgeable.

The owner is very responsive and knowledgeable. He offered us several options and was able to…read morequickly repair my phone. Highly recommend!

I went to get my macbook screen replaced and he charged over $400 for a screen without an Apple…read morelogo on it and decided not to tell me until we picked it up. He claimed it'd be an added $200 for the logo. Not even two weeks go by and the screen cracked again! Within the first week the screen started splitting near the top to which I'd just push back in hoping to toughen it out. Then it cracked! Nothing I did could have caused the splitting nor the cracking. The camera quality was also horrible compared to the original screen. When I called him he was very rude and unhelpful. Save your money and just go to Apple.

Definitely one to recommend this little independent shop. Came in to fix my steam deck and they…read moretook care of my deck with professionalism and fair pricing. Hard to find a place that will not over charge you for their work and professionalism.

Amazing job. Fast and easy cleaning my phone charger port. It's now usable and not slipping out…read more Highly recommend

Awesome little shop that has been around for a decade. Replaced the battery on my Galaxy Note 10…read moreplus. It's 6 years old but still running like a champ with the new battery installed. I will definitely comeback if I need to fix any of my other phones

They've helped me multiple times with out of warranty phones. They are quick to fix things and not…read moretoo pricey. Great service!

This is the only Apple Mac expert on the Olympic Peninsula as far as I know (Poulsbo, Silverdale,…read moreBremerton). David, the owner, is extremely helpful and knowledgeable.

Called about bringing my laptop in for a new battery, and asked if they had one in stock. They said…read moreyes, so I drove a half an hour over to drop off the laptop and spend the day in Poulsbo. I was told at the counter, there was no *new battery in stock. So I left my laptop with them for three days (as I requested a new battery and this was the shipping time I was quoted). "New" battery goes in, and works great for eight months. The "new" battery requires service or replacement.

Great customer service. Helpful and honest advice. Friendly folks who were perfectly willing to…read moretalk options or make recommendations. For what I got, very reasonable pricing. A little over a week ago, my cat decided to water test my laptop. Long story short, a glass of water spilled into (!) my laptop. The laptop sat immersed in this pool of water for nearly 20 hours. Everything was complete toast. Although most of my files are in the cloud, especially the most important ones, I decided there might be the occasional file or folder that I might not notice tomorrow or even a year from now. I decided it would be best to retrieve the contents of the drive on the laptop for peace of mind. I left the laptop with them to do an assessment first. That assessment was ~$80. After their assessment, they indicated that the contents of the drive were retrievable and gave me an estimate of $400 to retrieve the contents of the drive (the $80 would apply to that figure). I decided it was worth the cost, if for nothing more than that elusive peace of mind. I also needed a drive to put the contents on (or provide my own). Since I didn't have one, and didn't want to bother with purchasing a 3rd party drive, they charged me $140 for a Toshiba Portable Storage device. So, for about $600 (w/ tax) I got everything off the lost drive. Was it worth it? Without a doubt. Would I go back? Hell yeah.

Martin's response to my review is further evidence of the behavior I previously noted. He is…read moreobfuscating and attempting to be misleading. My comments had nothing to do with not being able to answer every call (they did answer mine) or not being able to accept my service request. My point was, and continues to be, that whoever answered my call was intentionally unhelpful. Martin knows exactly who Rain City is, and knew who I was looking for. When they first split off the retail business, they were going to keep the Progressive Tech name. Then, due to some issues between them, they had to change to Rain City. Martin apparently still harbors a grudge, hence he refuses to refer any retail business to them. An honest answer would have been, "Yes, the people who used to handle retail repairs here did start a new business on Lake City Way, you're looking for Rain City Tech." An honest response to my review would have been "Sorry we played dumb and pretended not to know what you were asking, we should have just given you Rain City's new name."

Excellent service. My Samsung Galaxy screen and battery were replaced overnight. Quick and…read moreefficient service. I would highly recommend.

I had a deeply frustrating experience with LML Repairs that I feel obligated to share…read more Initially, I brought my phone in for a battery replacement. Without informing me, they installed an inauthentic battery. I only found out afterward. When I pushed back, they admitted it and offered to get a genuine one--but only if I paid extra. After more back-and-forth, they finally agreed to source the authentic battery at no cost--which I appreciated at the time. However, it took them 2 months to get the battery in, and during that time, I had to chase them repeatedly for updates with almost no communication from their end. When they finally texted that it had arrived, I was out of town and couldn't come in right away. When I did go back, I was told the battery had "been there for a while," which just added to the poor communication issue. The technician handed me my phone back after the replacement, said nothing about any issues. Everything seemed fine, until 30 minutes later, the screen suddenly stopped turning on. I had a friend help me call them, and the technician admitted the screen was already "damaged" and that he had hoped it would last longer. But he never told me about this issue during the repair or gave any kind of warning before handing the phone back. It's clear that whatever final damage was done, happened in his hands, yet he refused to take responsibility. He then offered to fix it for $60--again, using an inauthentic screen. I tried to negotiate given everything that had happened, and he refused. When I went in to discuss this in person, he tried to show me the "existing" damage--which may have been there--but none of it was communicated to me in either of the last two visits. At no point did he say, "Hey, this screen is fragile or already cracked." If he had, I could have made an informed decision. I left feeling upset, misled, and taken advantage of. Summary: * Used fake parts without disclosure * Lacked transparency and professionalism * Terrible communication * Failed to warn me of known issues * Didn't take accountability * Tried to upsell more low-quality parts Do yourself a favor and go to a reputable repair shop that respects your time, money, and trust.

Rayan was great! I broke my phone on July 4 and he got me right in and fixed it right away. He is…read morevery friendly and explained everything he was doing as he worked. Considering the price of the part required, he was very reasonable and payment was easy! I would return to Rayan for any device repair!

No more paying for AppleCare means the next best thing. LML Repair came through in the clutch with…read morethe same-day appointment to fix my battery on short notice. He also noticed my screen protector was cracked and changed that out for me as well for free. The phone even looks 100% cleaner than when I left it. And it's cool that the battery has a lifetime warranty. Highly recommend LML Repair.