Got my phone fixed in less than 5 min. What great customer service it was. Recommendread more

I had them fix a broken screen on my iPhone and in anticipation of waiting for the phone coming out…read morenext month they offered the screen repair which was the most affordable option but didn't come with a warranty. Screen went out next day and when I went in they said of course that they offer no warranty. I just expected the screen to last more than 1 day. Got scammed Reached out and of course no reply. Buyer beware

Unusual location as he inside a INDIAN Grocery Store....in a small "room" off too far…read moreleft.......... My Pixel 7 Phone (at least 5 years old) had a 1st time problem as lint, tiny debris got into the charging port, so as I couldnt plug in my "C" cord.......... My charging port was cleaned in 10 minutes while I waited , at a fee of $40.00....... I have no other experience with "PIW" but recommend him .......

Excellent, knowledgeable service. Fair pricing, fast diagnostics and repairs…read more Will return as needed. Well worth the drive.

I was having a bad day, some ratchet bumped into me without apologizing near Seafood City and made…read moreme drop my business phone while on a call with a client. It wouldn't turn on at all after that. I have all my client's information stored on the sim card so it's not like I was worried of loosing that part, but I also have cute photos of my dog in that phone and not to mention, I needed to return my call that Miss Ratchet rudely interrupted. I just freaked out and stopped at the first place I saw that fixes phone which just so happen to be this kiosk in the middle of the mall. Tony was the very nice guy that helped me and told me that he was going to take lunch break, but he would rather take care of me first and it would take about half an hour. I used that time to take care of my hangry self and got food, I also bought Tony food back for being so kind. Thank you for everything and I hope you enjoy your Twin's Chicken. Tell me about your experience if you've been here or is going to after reading this review:)

The owner is amazing!! I highly recommend this place to come fix anything you break they are quick…read moreand VERY friendly and professional!! Tell them that the crazy lady sent you 10% discount! This place is amazing! Very honest with all the questions I've had and is very knowledgeable!! Don't stop at go and don't collect 200$ come see my man - Kunal! He's the guy to go to!

Great pricing, fast services, reliable, with high quality. I had researched 5 places before I found…read morethis business, it was noted as the best phone repair shop in the entire 20 mile radius.

Raina fixed my Puget Sound saltwater infused 12pro max at her Bellevue location a couple summers…read moreago. I recalled how impressed I was with her friendly, straightforward, no nonsense service and I was confident I would call on her again if I broke my phone again. Well, I did that recently-broken glass screen and charge port 90% inop. Took it to her at her new location in Burien tonight and it's all fixed up again. Same great no nonsense service and a pleasure to deal with. I recommend Payless. I'm making it my go to.

Recently went to a bbq for my friend birthday and my phone fell out of my pocket and cracked the…read morescreen. Phone company sent me here and they were great and had my phone fixed earlier then they said would be done. Also followed up with me after to make sure everything was working well.. If you have an accident like I did bring your phone here to get fixed

I don't write many reviews, save for a few glaring examples of either that the business is…read moremischaracterized, or it is extraordinary. In this case, it is the latter. I could drone on about what they fixed, etc., but the fact is that in my nearly 25 years here, I seldom get this kind of service. Every person there is great-respectful, honest, and sometimes even funny. They actually communicate with you and tell you usually within a half hour how long something will take to fix. And here's a shocker for Seattle, they'll tell you if they've encountered another problem that may take longer/and or that it wouldn't be worth fixing. The bottom line is, if I could build a large company that fixes devices, I would start with Jet City as the model, and build every store exactly like it. A successful organizationIt starts with the people it hires. They have that locked in at Jet City. Erik Oh, and btw, they have a bulletin board where you can tack a sticky note about how your phone/device got broken. It's ok to fib about it. That makes it funnier.

Mike, for one is truly an awesome guy on a business & personal level. Very nice, professional, &…read moredown to Earth as you walk in. He has a lot of knowledge in various technical devices & computers in just about everything from game consoles, laptops, PC's, iPods, etc. In fact early this year he fixed the headphone jack in my iPod classic I had. Although older, he was able to find the parts needed to fix & replace what had broke previously. He also was nice enough to not only replace my battery but seriously hook me up with a portable hard drive to extract the music from my iPod that wasn't showing up on my computer for whatever reason. I really thanked him for that, cause most of those songs are rare & hard to find. All of this was done in a timely manner, in it all taking about a week in total & costed me just under 200 but was well worth it! Mike kept me updated on the progress of my device's repair & about when it would be finished. I would definitely go back to him again for future service knowing he does great work & is consistent in customer care & service! Gadget Fix in Tukwila is the place to repair & renew your electronics you enjoy using!

Mike was great. Fixed the screen and battery on my iPhone. Also gave me tips for extending my the…read morebattery life. Reasonable price. Highly recommend.

OMG, I CANNOT STATE ENOUGH what a gem this guy and his business is!!!…read more Dummy me dropped my phone today, no visible damage except for a crack in the backplate, but it worked fine. By 10pm I noticed that the phone wouldn't charge anymore, not through wire, not through wireless charging. I am a business owner and I need my phone all the time, so I was pretty freaked out. We looked around and found this guy, iDriveToYouFixIt, apparently open until 11pm. On a FRIDAY NIGHT, at 10.30pm, this guy drove across two neighborhoods to meet me at my house. Grabs my phone and goes to his car, opens and diagnoses it on the spot, comes back and let's me know that just a little contact to the battery had fallen off. Not a broken battery or charging port or anything worse as I feared, but just this little thing. So he goes and fixes that right there, clears out some gunk around the front camera (that had apparently built up from a previous front glass repair at a crappy repair shop), cleans up the charging port while he's at it, and replaces the back plate with a brand new one, all within 45 minutes - and hands me back a fully functioning, in fact improved phone and then charges Uber Reasonably!! Instant fat tip, instant mega appreciation, and 5 star review. I couldn't tip as much as I wanted but trust me, I'll leave 5 star reviews everywhere and drum up his business as much as I can and make all my friends and family use his service, he deserves it. What an amazing service. And on top of it all - he is THE NICEST GUY! Friendly, kind, humble, and moreover, super competent. I cannot praise him enough. If you have an issue with your phone, please use him. Thank you for your amazing service, Kendall (I hope I didn't butcher your name!) Bextewarî û serkeftinê ji we re dixwazim.

I've been helped by Kendal twice now since I don't take the best care of my phone... he was very…read morecommunicative from the start and very helpful. He's efficient, informative, and genuine. 10/10 I'll be recommending him to everyone I know

Popped in to have my watch repaired this morning and the guys took care of it right then and there…read morewith no charge since it was "an easy fix." Easy or not, you gave me more time with my current watch! Thank you!

Took my phone here to replace a cracked but functional screen and the part they ordered in was not…read morefunctioning. Fine whatever. The screen it came in with is now also not functioning. LCD doesn't display now and they're offering no real solution besides buying a new part and leaving me out to dry. I've been with this company before, gotten replacements since 2020 and I've never had such an apathetic and careless experience. The worker couldn't care less, had no manager to speak with and offered up nothing beyond an unconfirmed discount. Wasn't even given a work order for pickup and there was no check in steps taken prior to taking my phone, no confirmed condition. Waste of the full three hours they quoted me to tell me it didn't work.

My phone is 5 years old and the phone no longer holds a charge for the entire day. Now that we are…read moremore dependent on our phones that ever, it's imperative you have a device with enough juice to get you though at least 8 hours before going into low power mode. Doing research, I found shops online that you could mail your phone to and they had the best pricing. My problem with that, was being without my phone for 7-10 days. When I started looking around on yelp, many shops had great reviews, but their prices were ridiculous. You can buy a battery for $25 on eBay or Amazon, it's a 30-minute service, So anyone charging you 3 figures is ripping you off. Especially when you consider as a business, you probably buy batteries by the dozen and probably pay closer to $15 each. Service took 45 minutes, cost me $80. I didn't have to mail anything or go without my phone for a week. Honestly, I only have one knock for these guys, they don't appear to want you in the store. I would have much rather liked to take a seat and wait for my device than be booted and asked to come back in 40 minutes. Funny enough, I had just grabbed a bite, had I known I couldn't wait, I would have dropped the phone first then grabbed my bite to pass the time. Either way, they get 5 stars. The price and service were as close to flawless as you can expect.

Affordable, quick battery change for my Samsung S24. It was not lasting more than 2 hours on a full…read morecharge due to an old battery, but with the replacement my phone is as good as new. Would definitely come here again for future services.

I needed a new battery for my Iphone 8..They made it so easy .I dropped it…read more off at 8 am then picked it up at 11:30.so much better than having to buy a new phone.Very good service.

DONT go here to get your phone fixed they are liars they lied n said I needed a whole new phone an…read morethat they couldn't fix it it was just the front screen broken I went somewhere else GOT IT FIXED NO NEW PHONE NEEDED