Service excellent, prices affordable, quality of work is superb. Definitely would recommend. Thank…read moreyou again.

this companies customer service is terrible predator dresses that were supposed to be "quick ship "…read morewhich took two weeks only to receive 1 dress .Reached out several times no response.Do not shop with them

*This review is for online pickup orders*…read more If you happen to not know, you can purchase Nordstrom department store items online for pick up at any Nordstrom or Nordstrom Rack location. This is such a convenience! And you can also return Nordstrom department store items at a Nordstrom Rack location. However, this does not work the other way around; i.e. items purchased at Nordstrom Rack have to be picked up, and returned, at a Nordstrom rack location. So as of now-this is my go to store location for Nordstrom online purchase pickups! Parking is plentiful, but the lot stays packed with moderate to heavy traffic flow. Walking into the store, there is a huge sign on the back right wall that states "Men's fitting room/Alterations/Online Pick up". I also noticed stickers on the floor pointing in the same direction. However, since I wasn't at all familiar with this location, I walked passed a very small empty counter space and headed towards the wall sign, where another customer and I stood at the entrance of the men's fitting room for 10 mins. There was no one there and no one at the counter. It wasn't until the other customer walked away, and then finally flagged me down to join the line that was now forming at the small empty counter, that I knew where to pick up my orders. Point: it is not an obvious pick up counter, especially if no one is standing there. Also, I had two orders to pick up, but only one was confirmed ready for pickup, so I asked the customer service person about checking on the other order to see if it was also ready. They kindly stated that they would check, but wanted to take care of the other customers first (with confirmed ready for pickup orders). I complied, and started to browse the shoe department for about 20 mins. btw- the women's shoe dept didn't have a lot of options-perhaps already picked over from the holiday season. Finally, I found the same customer service person later on sorting through 'put back' items (from the dressing room, and returns from the registers), and asked again about my order, and they immediately said that nothing else was found for me, and my order may not have come in yet. I showed them my email that stated that my order was supposed to be ready for pick up today, and at the current time, it was four hours until store closing time. The customer service person then said that they will check again in the back. And To my surprise, they found my order, and they found another order that was supposed to be ready for a tomorrow pick up. So that was a very pleasant surprise. For the size and traffic through this store location, it is overall clean and neat. But the selection is overall lacking compared to other locations. However, it's a busy area, so great finds likely go fast. Highly recommend this location; just look for the small counter by the men's fitting room-and even press the service button (if it works) if there is no customer service person seen.

Good selection of high-quality apparel at discounted prices. Can be overwhelming, though …read more Be sure to have a goal in mind when you come in, or it's not that fun to shop, and you may end up getting things you don't need.

525 Boutique is a small little boutique located in the Kentlands. They offer brands such as Kate…read moreSpade, Tibi, Joie, Marc by Marc Jacobs, and Vince. The Soludos shoes were adorable, with embroideries such as a pepperoni pizza, donuts, and popsicles stitched on the front. I fell in LOVE with their Markus Lupfer collection (especially that Pressed Flower Stripe Sweatshirt) - I am probably not going to be able to sleep tonight and just obsess on them until I am able to get my hands on a few when my size becomes available :O The SA was friendly and offered any assistance that was needed. The store itself is small, but it has a nice variety of brands and interesting pieces. There's also a sales section in the back where it's an additional 50% off. Cute addition to the neighborhood! +Markus Lupfer :D

This boutique was tres chic! Designers galore from ceiling to floor. I loved their collection of…read moreKate Spade purses. They had pink, light blue, coral, and sizes big and small. There were a lot more small purses, than big, and for me I need more room to carry all of my junk. Then, the shoes, Oh, the shoes! Do you like cute little animals? They had a fabulous collection of Soludos shoes. There were shoes with dogs, cats, lions, ice cream cones, and bling out the wazoo! I was in heaven! Then, I looked at the price tag and "Bam!", reality struck! As cute as they are, be prepared to pay a premium for these shoes. There were beautiful and unique pieces of clothing. Designer, Marc Jacobs and Markus Lupfer were my favorites. I took a picture of a fox dress for our own N. Virginia director, Gretchen Fox. So, you can see this is truly a specialty store. The salespeople were warm and helpful. I would ask the owners to order some larger sizes. So, if you want something special and your looking for well made clothing, I would definitely check them out.

So three years ago, I predicted this place wouldn't last much longer. Today I found out it is…read moreclosing for good. The place had gone so downhill in every type of way. For quick background, I've been top tier in their loyalty program for over 20 years. Until five years, I bought pretty much all of my clothing from them. I've regretfully spent a lot of money at. WHBM. I'm don't normally enjoy shopping, I don't have innately good fashion sense. But the staff were so great- they made shopping fun for me, they would pick out curated outfits for me- I would say oh no I don't think that's me and they say please try it on for me - and I would and would discover they were right and it looked great on me. I liked and appreciated the staff so much, I would take them out to lunch on their day off. The last nice experience I had with them was in 2019. Since then with staff turnover ( they use to have long term dedicated employees). But the newish employees are horrible - they have no business being in a customer service role- they aren't helpful, not friendly, and seem pretty judgy. In any case, personnel quality, quality of clothing, quality of styles has declined so much. It's sad. .....but on the positive side they have saved me lots on money!

The WHBM customer service team is now asking me to call the same number I have already contacted at…read moreleast ten times, despite the fact that the issue has never been resolved. They are requesting that I "explain the situation" again, even though I have repeated the same details over and over with no progress. I am genuinely unsure what they expect to be different this time. I also sent a detailed email to customer service expressing my disappointment when I posted the original review. Unsurprisingly, no one responded--despite confirmation that the email was successfully delivered.

found some really good bargains,everything is clean and organized ,and prices were very fair for…read moresome designers stuff ,staff very friendly

4.4.26 This retailer…read moreat Edmonston Crossing offers a wide range of apparel, including tops, dresses, activewear, pants, shoes, handbags, and accessories. The store is thoughtfully organized by item, size, and color, with a few front racks highlighting recognizable brands like Lilly Pulitzer, Free People, and Lululemon. I tried on two tops, but unfortunately neither was flattering on me. Consider signing up for their loyalty program to stay informed about promotions and earn rewards.

J.Crew Factory store just opened in Congressional Plaza. I was pleasantly surprised to find high…read morequality clothing with a substantial discount to their brand stores. There were plenty of salespeople to wait on customers and help them find items they were interested in. They had some beautiful sweaters, cute jeans, and well dressed manikins to give you style ideas. The store was well organized and had one side of the store for men's clothing and the other for women's clothing. I made a mental note to go back and try on some of the cute, high quality clothing.

My wife and I had some time to spare while our daughter was at a play date. We visited this…read morelocation for the first time and Andrew made the experience well worth it. He was attentive helped with sizes and made rocomendations. I was pleased with his eye for fashion and he did it with a smile. It was well worth stopping by at this location. Thank you for hiring a exceptional employee. This is what you call EXCELLENT CUSTOMER SEVICE. Great job!

Eduardo and his mother opened this family owned business on 1/1/25. The staff are very sweet and…read morehappy to be there. The shop had an array of consigned and vintage clothes, but also some scrubs, candles, and coffee options. They also had a great little sitting area with board games if you want to chill out for a few minutes. They are located in the same plaza where Solider fit was previously. It's very close to Thai house and flower hill plaza. This is a great shop that is focused on community and elevating others. Loved the vibe and the family that runs it.

Cute shop, customer service was good but I'm giving it 3 stars because they are really only curated…read moreto a certain size(s). Unfortunately, I do not fit that size. I wish I could've found some of the items that I found in my size.

We visit Sun & Ski Sports often during the winter months. We do seasonal rental for our youngest,…read moretuning of snowboards and skis, and winter gears. They have exceptional customer - we never feel pressure to buy anything.

I came in for a pair of snowboard boots and Liam helped me out. This guy was incredibly helpful and…read moreprofessional. He worked with me to try on over 10 pairs to find the right fit. I can't recommend him enough!

Are you looking for stylish, yet comfortable clothes? Do you want outfits that can take you from…read morework to dinner without a fuss? Then, Loft is your the place to go. Located on Grand Corner, in the Rio Shopping Center you can find convenient parking right outside the store. People who work at this location are lovely and don't mind going out of their way to help you. They can help you order online if your size is not in stock. Loft is always having a sale. So, you can always find a good deal. The clothes are well made and last a long time. They have all the latest styles and new color trends. The Loft store is a good value for the money. So, swing on by and take a look.

One my favorite brands in the area. Prices are not that bad…read morewhen it's on sale. Very nice work outfits or casual wear. They definitely have better selections in the wear months. Sales people here are nice and helpful.

Looking for a pillow with a Frida Kahlo design? Maybe a scarf made of cashmere in bold beautiful…read morecolors? Need some new jewelry? Then, Saints Valley is your next favorite store. A woman owned store on Etsy and with locations in Rockville and DC. Saints Valley stocks lovely pillows, caftans, scarves, and jewelry. Service was great. We were greeted right away and all of our questions were answered. I am a big Frida Kahlo fan and they had pillows and clothing with her face on them. They also had the softest cashmere scarves for a reasonable price. I will definitely go back and buy the scarf I left behind. They also have pretty jewelry to look at. This store helps to support women from Africa. I hope you stop by and take a look.