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    Sears Optical

    3.7 (3 reviews)
    Closed • 10:00 am - 6:00 pm

    Services - Sears Optical

    Eyewear fitting

    Eye exams

    Retinal imaging

    Sears Optical Photos

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    Recommended Reviews - Sears Optical

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    7 years ago

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    8 years ago

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    9 years ago

    Absolutely amazing! Dr. Lam and Dawn were incredible! I was so nervous about my appointment. They were so welcoming and helpful!

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    Tarantino Cho Eye Center

    Tarantino Cho Eye Center

    2.6(16 reviews)
    2.1 mi
    •$$

    I've had consistently poor experiences at this office despite giving it multiple chances. While the…read morefacility itself is clean, modest, and conveniently located, the front desk staff are extremely rude and unprofessional. They regularly interrupt me while I'm speaking on the phone, use an outright disrespectful tone, and place me on hold for 10 minutes or more almost every time I call. Insurance and billing communication is a mess. No one at the front desk seems to understand insurance coverage or pricing, and I was given incorrect cost estimates for both a 6-month and 1-year supply of contacts. It took roughly seven phone calls just to get accurate information, which is completely unacceptable. To make matters worse, my last two eye exams resulted in incorrect prescriptions. I continued to see blurry even while wearing the prescribed contacts, which meant unnecessary follow-up visits and wasted time. The doctors themselves are patient and pleasant, but the front desk staff and administrative disorganization overshadow any positive aspects of this practice. I truly hope administration seriously retrains their staff on professionalism, patience, and appropriate tone when speaking with patients, because as it stands, this experience is not one I would recommend.

    Great experience as a new patient. Was treated well from check in to check out. The only reason I…read moredid not give it a 5 star was it took a while to get the appointment

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    Sears Optical - opticians - Updated October 2026

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