I Almost didnt call because of false info on this website that said this business was closed…read more.... .Having used Bob for his skills 10 years ago, i was disappointed when I saw Yelp indicated he wasnt in business......GLAD I CALLED- not only is he in business , he ordered my part Friday, and is at my house today Monday 2/16/15 installing it as I type this with him in my kitchen at 11:46 am.........(and more affordably than any other competitor in the area!!!!) Thanks for making my fridge and oven your priority Mr Howard, and in a timely fashion.

I got a new dryer, got it home, hooked it up, and.................nothing. I Called Zema Appliance,…read moreand Bill came out THE SAME DAY!! He checked everything out, and discovered it was not the dryer, but an electrical issue. He couldn't repair issue, but gave me a recommendation for a great electrician. I was stunned to see how reasonable Zema's bill was! In this day and age, it's nice not to be ripped off by every serviceman! Very fast, efficient, and fair! I heartily recommend Zema's!

Warm refrigerator with family visiting the next day. Called Zema at 8:30 am and they were here at…read more2:00pm same day. Excellent service, friendly father and son. I liked that they were family owned also. Replaced a "board" and I'm good to go. Highly recommended!!!

I could not have been happier with the service from this company. They were absolutely wonderful…read more Everyone I spoke with on the phone, from the service manager to the receptionist could not have been any more professional, friendly and helpful. The serviceman was scheduled immediately. My refrigerator was not cooling. I was called back to confirm a 4 hour window for service. He arrived promptly and was very knowledgable, and courteous. Did a great job. I called Reister's for a second refrigerator needing a new ice maker. They came out and fixed the ice maker, but I needed to call them back becasue the arm of the maker wasn't falling back into place. They came right back, no charge and installed ANOTHer brand new ice maker. Works perfectly. I loved this complany and I already recommended them to my friends here in the Finger Lakes Area who have had all sorts of problems with other appliance repair companies, as had I in the past. I am so happy I found these people. You won't be disappointed.

My dryer that was purchased at Riester's in Auburn is broken. I called the repair office for weeks…read more I left messages. My boyfriend called. Every time we called either nobody answered and we left voicemails or we chose the "Sales" option and a sales person would take a message. I was loyal to Riester's, biying my last 4 washers and dryers there, but I will not shop there again. If customer service is that bad, they can keep their appliances.

Mr vac has worked on my vacuums for a long time very good quality and reasonable prices.read more

My experience with this business has not been satisfactory. My vacuum, still under warranty as…read moreproven by a letter from the manufacturer authorizing work, was repaired due to poor workmanship performed at another warranty center. Upon pickup, I was met with a bill because the business was not going to eat the cost of poor workmanship on a prior service repair. I understand this logic, but not the expectation that the customer owes you for the repair. Once the manufacturer was contacted, a resolution was made and a credit was due to be issued to Mr. Vac. I was instructed to pickup my item from Mr. Vac. When I went retrieve my item, I was asked if I had payment; after it was explained that I did not and that the business was being issued a credit, I was told I my vacuum would be relinquished once payment was received. The manufacturer assured the business that a credit was being issued, but I was still denied my vacuum until the actual payment was "in hand." I was persistent in my attempts to get payment issued so that I may have my vacuum. After several contacts to the manufacturer, they opted to replace my unit (and apparently not to credit the business for the repair). I received a call from Mr. Vac guilting me into paying for the repair. I refused payment since Mr. Vac was still in possession of my vacuum (and after all had refused to relinquish in the first place, which prompted the manufacturer's decision to replace my unit). It is unfortunate how situation transpired, but with my vacuum now as Mr. Vac's property, the business is welcome to do what it pleases with my vacuum , including sell it as a used unit. As a certified warranty center, I find it unethical and bad business to demand payment of the customer for service performed for an item still under warranty. I cannot speak to the quality of repair, as the item is still in possession of the business. I am also appalled that I was being guilted to pay for the service, and once payment was declined I was rudely hung up on...I can assure you that I will not be doing business with this company in the future.

Came twice and never fixed the dishwasher. Supposedly replaced an entire part and yet never ran the…read moreload to test it. I am refusing to pay a rescheduled appointment fee so he is refusing to complete the job Kitchenaid PAID HIM FOR. What a nice little scam you have going. Has lied to Kitchenaid saying people aren't home for the two appointments he has not shown up for. Lies to Kitchenaid saying he will come out. Receptionist clearly has no customer service experience.

I had an extremely positive experience when I called Dello Stritto. First, the woman with whom I…read morescheduled the appointment was pleasant and helpful. Second, the technician that came to my home was both respectful and knowledgeable. He took his shoes off as soon as he came in and immediately diagnosed the issue. He went the extra mile to make sure that my dryer was working efficiently by going outside to check the exterior vent. He was here on time and left my laundry room clean after completing his work. The price was completely reasonable for both the part and repair. These are my new small appliance repair people!

Exceptional! Terry showed up when he said he would,…read morediagnosed the problem in the amount of time he said it would take, had the parts we needed on hand - and completed the repair quickly in the amount of time he said it would take. He also took the time to explain the problem thoroughly, and understandably and gave us best practices to help extend the life of the machine and the parts. On top of that what a cool and fun person he is! Really fun to talk with. Very friendly and very generous with his knowledge. I highly recommend Terry because he was fair, honest and pleasant.

The technician told us that he would be working on the job between 9 am and 12 noon. He did not…read moreshow up for the work at all. We texted him and called him 3 times and did not receive any indication that he would be late or would need to reschedule. Upon booking the original service, he was at the drive through window and was more concerned about placing his order (with us on the phone) than with understanding our needs. I would strongly urge anyone considering this technician to find another provider.

I called Automatic Appliance to adjust my oven after converting it from a natural gas to a propane…read moresource. Pete came in July to do the work on my GE Spectra oven/ stove unit. I was charged over $400. But sadly, the broiler was never properly regulated. The very first time I tried to use the broiler it didn't work. The flames were dangerously high. When I called to explain that the broiler was inoperable. I was told that I would have to pay more money for another service call! Don't make the same mistake I made. Call a different company.

They tell you that you you will pay 75.00, but really you pay 200.00, unless you just want the…read moretruck itself to come with no appliance repairman. DECEPTIVE!!!

My mother was in town for a visit and wanted to visit a quilting store. What a great find! Everyone…read morewas SO warm, welcoming and helpful! Everyone in the class looked to be enjoying themselves. I'd love to return for a class.

This shop continues to gather a following! An extremely knowledgeable dealer for Bernina sewing…read moremachines. They offer excellent classes and great fabric lines and patterns. Such a cute store, full of light and laughter! I love to travel here to get my quilting and sewing therapy!

Great service, quick response Dave and crew are first rate…read moreat a fair price. Will call them again with any issues

Highly recommend Register Appliance. Our fridge died on Monday, the same day we were expecting…read morecompany for a 5 day visit! I called two other appliance repair places and they both said Friday was the soonest they could get over. Then I called Register and they said Tuesday and I said, "Bring it!" An hour later they called back and said we can come in an hour. WooHoo! Dave arrived on time and with several alerts both from the company and from Dave that he was on his way. Alas, the fridge needed a part that had to be ordered and it would be Wednesday between 12:30-5:00 before they'd have it and could get back. Dave arrived on Wednesday at noon (with alerts beforehand, as before). Was not cheap, but was entirely reasonable and way less than a new fridge. So again, highly recommended!

I had a new furnace installed last year, by Hummingbird heating and plumbing, very satisfied. I…read morewanted to change the filter and was unable to remove it. Called, set up an appointment and the service repairman came . His name was Dean. He called before he was to arrive, he knew exactly how to fix the issue. He gave me a hint on removing the filter. Told me to make rabbit ears on the filter with duck tape. That way I can pull the filter out. I told him I was disappointed the installers did not show me how to remove the filter. After all, I really was not thrilled that I had to have a service call. The best part of this review is that there wasn't any charge, he gave me a pound of hummingbird coffee , a fabulous tip on removing the filter and we shook hands. Very thankful for the rabbit ear tip, everyone should learn this! Very pleased with Hummingbird, the service repairman Dean and my pound of coffee. But the best part... no charge. THANK YOU HUMMINGBIRD! Thank you Sheila Marsh

Furnace winter turn up. Arrived on time. Explained wha needed to be inspected. Because it had been…read moreraining he put on boot covers to protect the floors and rugs. Friendly and professional service. Wound highly recommend this person.