I found this little gem through a Groupon deal ($110/night for the Seashell, Palms, or Retreat Room), with which I reserved a room for my birthday weekend on the island. The reservation process was pretty smooth. The only problem I had was that I couldn't reach them before my reservation because the phone lines were often clogged due in large part to the popularity of their Groupon promotion and the fact that their phone hours end at 4p. It's a 50/50 chance that you'd get a response to your voicemail, but when they do pick up, they're very helpful.
I read some pretty bad reviews on this place, which made me a little anxious, but I'm glad I took the dive because it was a very positively memorable experience!!!
The hotel is very cozy and each of the rooms has its own private entry, making it seem more like a tiny apartment complex. I only interacted with Denise during our stay, but she was very lovely from beginning to the end. Instead of a continental breakfast, you are given a $10 voucher to be used at select restaurants in town (including the Lobster Trap, CC Gallagher, and Pancake Cottage). A randomly-selected rubber ducky greets you in the room, but you can always swap it for the rubber ducky of your choice from the office, an option which I loved!! Since we were celebrating my birthday, I was awarded a bonus birthday rubber ducky, with the color hat of my choice! Also, if you check in on your birthday, you get a percent discount of the age you are turning (e.g. if you're turning 70, you will get 70% off!).
I elected the Seashell Room because I was way excited about the two-person tub/jacuzzi (which is an option in multiple rooms). When you walk in, there's a narrow hallway that leads into your room. The bed is springy and small, but we didn't come to Catalina to sleep! There's a "den" that comes with a faux fireplace and two chairs to sit in front of it with (haha cute). They also provide you with magazines that give you plenty of useful information about the island, including tours, restaurants, and nightlife. The entire room was clean and decorated to its theme, including the shower curtains, displays, and bedding! There is a closet in the bathroom that has a spare blanket, an ironing board, and two bathrobes. The room comes with a small TV and a mini fridge, which was super convenient! They also have complimentary WiFi on the premises. They also provide you with an ice bucket, bottle opener, and ear plugs - very handy!
The bathtub was huge, but the jacuzzi was very loud, so we didn't keep it on for very long. They provide you two small bottles of bath bubbles, which will foam as you turn the jacuzzi jets on, so do not use them both at once because you will find yourself searching for air among the sea of bubbles!
The hotel is very close to the beach, but Avalon is so small that practically everything is a 3-minute walk from the beach. They also have a BBQ and lounge area on the roof, which has a pretty nice view of the mountains and the ocean. We were able to store our luggage at the office before our check-in time, and after our check-out time, which made it every convenient to traipse around town and explore!
This inn is very cozy and Denise was very knowledgeable and friendly. My only complaints were that they were often unresponsive to my phone calls before my reservation, the bed was not very comfortable, the staff is not available after 4p, and I was able to hear my neighbors laughing through the walls at night. I can understand how these inconveniences might warrant certain Yelpers to dock so many stars and write such terrible reviews, but my boyfriend and I were not expecting a 5-star room. We checked into a cozy inn, so we expected a comfortable, homely experience. read more