I was genuinely interested in applying here, but my experience with the office was disappointing…read more When I reached out with basic questions, I was met with a lack of basic customer service, unhelpful responses, and a noticeably rude tone by staff member Christina. A little kindness and empathy go a long way. Based on this interaction, I have concerns about the level of professionalism and support residents might receive. Unfortunately, it left a negative impression and I won't be applying here.

They are total scammers! Charged me for old stinky carpet…read more I never occupied the unit, due to weather conditions. They are very dishonest management.

Renting with this company was one of the WORST experiences of my life…read more DO NOT rent with this company. My boyfriend and I lived in one of their rentals for just under 7 months and ended up having to sign an agreement to break our 10 month lease because our experience was so bad. We lived at their Chandler St apartment and had CONSTANT noise pollution coming from the back alley and our upstairs neighbor. We put in our first complains within our first two months and were never taken seriously. We were told that the noise complaint was an "issue between residents" and that there was nothing they could do to stop our upstairs neighbor who threw things at her floor (our ceiling), slammed doors, screamed, stomped, jumped up and down on her floors (our ceiling), and repeatedly LIED about making noise even when we provided video evidence to management. After we signed this notice to break our lease early because "there was nothing they could do" we were forced to find a new apartment within 50 days and move out. During this time, the noise situation escalated to outrageous extents. Our upstairs neighbor CALLED THE POLICE on us for "harrassment" (because we asked her to please be quiet and we were only going to be living there for 2 more months), she also sent her boyfriend down to our apartment to legitimately harass us by knocking on our door continuously, trying to come in our apartment if we opened the door, and yelling outside. All this time I continued to leave noise complaints on Prosper Property Managements website (as directed by Samantha (who no longer works there) Just to find out that their site was broken and none of the complaints I had submitted had been received. Renting from Prosper Properties caused SO MUCH stress in my life and I genuinely hope they go out of business. I was harassed, lied to, forced to break my lease and find a new place to live, and prosper properties did ABSOLUTELY nothing to remedy the situation. Also :) the neighbor stole our keys upon move out (procedure was to leave them under the door mat) and management blamed us. Even though there are supposedly "working security cameras" outside. DO NOT move here!

I had to move to Germany, so I decided to rent it out while I was gone. I will admit that at first…read moreI was hesitant because I've never rented a house before... much less from that far away. I've heard horror stories of property managers not taking care of the places like they should, but I wasn't ready to sell my home. I took a leap of faith and hired them. They showed interest and professionalism from the beginning. Did everything they needed to do and advertised the house when needed. I must also mention that they advised me every step of the way and in every decision I had to make. I always felt like they were acting in my best interest and at no point they showed like my business mattered less than other customers. My last tenant was a friend of mine. I did ask at one point if she was happy with Prosper as the POC, and she had nothing to say but good things about them. They were helpful to her and very patient. I had to sell my home after three years, but I don't think I could be happier with the services they provided, which in turn gave me a peace of mind. I'm very grateful for leaving my property in their hands and I can't recommend them enough. Reach out to me if you have any questions about my experience with them.

They would always close earlier than what was posted on the sign. No one would pick up the phone,…read moreso you would have to leave a voicemail. I once asked for a receipt and was given a weird look and never received any.

Have lease 2 properties with KAMG management and very happy with response time and communication…read more Some of the issues were not able to be resolved because one of the building is 40 plus years old. Don't think management company can't do anything about it when owners are not willing to invest money. As far as what management companies can to, KAMG has always been on top of things.

The management, leasing agent, and maintenance staff are all doing their best for tenants and…read moreCedardale owners. They are responsive to requests and avaliable in the office many hours in the day. I feel they care about new and old tenants well in the everyday issues that come up. I dislike the Prisma application we are forced to use for paying rent. The fee for ACH transaction is 7.99 a month. That's just one part of the nickel and dime fees that are attached to the basic monthly utilities. This complex is setup with a third party utility billings for water/sewer usage is metered by the 12-15 unit buildings and then charged to each apartment by square foot and number of occupants. I recommend to compare this place to others in the nearby area and not rent at first look.

Cedardale Apartments made an excellent first impression. The onboarding and move-in process was one…read moreof the best I've experienced. The leasing staff was welcoming, organized, and made the paperwork and move-in process smooth and stress-free. I genuinely felt valued as a new resident.

I have sold two houses to Legacy and they have been great to work with. They're very helpful and…read moreeasy to get a hold of with quick response time. They have a great team. They also offer a cash advance which is nice if you're in a pinch.

Unprofessional service, I've contacted them several times and each time I received rude service.read more

I have been working with Delores at 5 star for the last 8ish years. This has been a great company…read moreto manage my rental property. If something breaks she communicates the issue fast and keeps my tenant happy. It's nice to not need to worry about my property. Thank you everyone at 5 Star Property Management.

No actual web site. No venue to communicate. Complaints to residences represented go unanswered…read more Residence properties are not maintained nor regarded as assimilated to neighborhoods. Specifically, 8209 north way sw. Woman residence screams vulgarities at her "children" with very loud voice and constant tirade. Very loud, vulgar and unabated. Property mgr. does nothing. Don't believe positive reviews, they are manipulated and false. I live next to 3 5-Star properties and all are dilapidated and residents are un-vetted to live in a residential community; extremely loud vocally at all hours, properties un-cared for, no respect for neighbors, no dignity for property and despite continued complaints, 5 Star maintains ignorance. Do not do business with this company!